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Frequently Asked Questions

This appendix provides a group of frequently asked questions (FAQs) about 10/100 Internal PS.

FAQs

Can the ZebraNet 10/100 Internal PS option work on a computer network that is running both TCP/IP and IPX protocols simultaneously? Yes. The ZebraNet 10/100 Internal PS runs all of its available protocols simultaneously. This means that the ZebraNet 10/100 Internal PS can run on mixed networks such as a network using Microsoft, and UNIX.

Important • The ZebraNet 10/100 Internal PS does not support IPX, but it can function on networks that use IPX protocols.

Will the ZebraNet 10/100 Internal PS allow connectivity to anything other than a PC network? Yes. The ZebraNet 10/100 Internal PS allows connectivity to systems such as IBM’s AS400, provided that it is configured using TCP/IP.

What if a print job makes it to the queue, but never leaves the queue? The label does not print. These are the things to check:

•Confirm that the printer is turned on and receiving power.

•Confirm that the network cable is plugged in and that you can ping the printer.

•If the previous bullets do not change the outcome, it is likely that there was a misconfiguration while creating the queue. The queue must be recreated verifying the following:

•Confirm that you use the print server’s valid IP address.

•If you are using a UNIX or AS/400 host, there is an option for the remote queue name. There is only one valid response to use: PORTLF1.

04/19/2007

ZebraNet® 10/100 Internal Print Server for ZM400 and ZM600 User Guide

14197L-001 Rev. A