Issue | Cause | What to do |
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After installation, the unit | 1. The power source is not turned ON. | 1. | Make sure the circuit breaker and the unit’s | Shooting | ||
doesn’t work? |
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| power is ON. | ||
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| 2. | The power line and the cable locking connector is | 2. | Check the power connection with the unit is |
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| not connecting properly. |
| connected properly. |
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| 3. | The switch board and control board wirings | 3. | Make sure the wirings between the switch |
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| are disconnected. |
| board and control board are connected properly. |
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| 4. | The switch board or control board is | 4. | Change the switch board or control board. |
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| defective. |
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| Trouble | |
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Light works, but motor is | 1. The motor is defective, possible seized. | 1. | Change the motor. | |||
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not turning. |
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2. | The thermally protected system detects if the motor | 2. | The motor will function properly after the |
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| is too hot to operate and shuts the motor down. |
| thermally protected system cool down. |
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| 3. Damaged condenser. | 3. Change the condenser. |
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The unit is vibrating. | 1. The motor is not secure in place. | 1. | Tighten the motor in place. |
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| 2. Damaged blower wheel. | 2. Change the blower wheel. |
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| 3. | The hood is not secured in place. | 3. | Check the installation of the hood. |
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The motor is working, | 1. Defective halogen bulb. | 1. | Change the halogen bulb. |
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but the lights are not. |
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2. | The light bulb is loose. | 2. | Tighten the light bulb. |
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| 3. | The light bulb is not making a full contact. | 3. | Remove the bulb and disable power to the |
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| hood. Bend the two metal brackets inside the |
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| bulb opening and bend them outwards to lower |
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| the socket and make a complete contact. |
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The hood is not venting | 1. The hood might be hanging to high from the | 1. Adjust the distance between the cook top |
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out properly. |
| cook top. |
| and the bottom of the hood within 24” and |
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| 32” range. |
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| 2. | The wind from the opened windows or opened | 2. | Close all the windows and doors to eliminate the |
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| doors in the surrounding area are affecting the |
| outside wind flow. |
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| ventilation of the hood. |
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| 3. | Blocking in the duct opening or ductwork. | 3. | Remove all the blocking from the duct work or |
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| duct opening. |
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| 4. | The direction of duct opening is against the wind. | 4. | Adjust the duct opening direction. |
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| 5. | Using the wrong size of ducting. | 5. | Change the ducting to at least 8” or higher. |
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Metal filter is vibrating. | 1. Metal filter is loose. | 1. | Change the metal filter. |
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