•Verify that your TCP/IP network settings are properly configured on your computer. To do this, refer to the appropriate section.
!If you are using Macintosh, see Macintosh TCP/IP Settings on page 51.
!If you are using Linux, see Linux TCP/IP Settings on page 53.
!If you are using Windows, see Windows TCP/IP Settings on page 54.
Problem
I cannot log into the Zoom Configuration Manager. I have typed http://10.0.0.2 or http://10.0.0.3 (depending on whether I am using the X5’s Ethernet jack or USB port), but I am not prompted for a User Name and Password.
Solution
There are several issues that could cause this problem. Check these items:
•If you are using a Macintosh or Linux computer, your TCP/IP settings may not be properly configured. See page 50 for more information.
•If you are using Mac OS X 10.3 and above, renew your IP address: Point to System Preferences, then choose Network. Click the Configure button and then the Renew DHCP Lease button.
Appendix D: Troubleshooting | 59 |