Technical Information and Help, Symptom, Resolution | ZTE F858

3Technical Information and Help

3.1Troubleshooting and FAQ’s

Please check the manual thoroughly before contacting your service provider and read the issues below:

Symptom

Enter PIN

Insert USIM

Enter password or Unlock Code

(No) key tone when pressing keys

No incoming ring tone

No alarm tone

A phone number cannot be dialled

Short message cannot be sent

Resolution

Input the correct PIN number as supplied by Telstra.

Check you have inserted a valid USIM card. See Installing the USIM Card

Enter the unlock code. Default is 0000.

Check the key tone settings in your current profile. See section 1.13

Check the ring tone and ringing volume settings in the profile. Check the handset is not muted (Long press the # Key) Check the profile setting (silent) and the alarm ring setting Check whether any call restrictions are set. See Advanced Call Settings

Check the SMS centre setting in the SMS-Settings menu. Restore Defaults

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ZTE F858 user manual Technical Information and Help, Troubleshooting and FAQ’s, Symptom, Resolution

Contents

ZTE F858 Hsdpa Multi band 3G Mobile Phone PC Software Requirements Copyright 2007 ZTE Corporation All rights reserved Contents Technical Information and Help Advanced Operation Troubleshooting and FAQ’s Declaration of Conformity RF Safety InformationRadio Frequency Energy General Safety Information Page Warranty Information Support Information Key Layout 1234 KeyPage Display Icons Install the Usim Card Getting Started Insert the Battery Switch the Phone on and Connect the Charger Charge your Phone Charging and Battery life Left Navigate Left through icons Basic NavigationArrow Keys Select Keys Back and Exit Keys Copy Contacts from a previous SIM Card Enter your ContactsAdding Your Contacts Manually Searching Contacts Add a contact from a received call numberAdd a contact from a received SMS Text Message Edit your Contacts to Change Ringtones and Groups Press the Left Select Key for Options Make a call using Speed DialSet Speed Dials Make a Voice Call Dial the number manuallyChoose a number from your Contacts list Tip Call the number received in an SMS or E-Mail message Choose a number from your recent call list Send an SMS Text Message Page My Words Unicode Characters and SMS Message Length To make an emergency call without a Usim Card Emergency CallsTo make an emergency call during normal use Personalise your Phone Change the Theme Change the Background Screen Wallpaper Add a ShortcutDelete a Shortcut Change your Ringtone Mute the Handset with a Single Key Press Change the Backlight Duration Switch the Key Tones offChange the Screen Brightness Disable or change the PIN Number Open Flip to Answer Using File Manager PhotosAudios Videos Others TFlash Card Page Make a Video Call Receive a Video Call Set Alarms and Appointments Set Alarms Set Appointments through the Calendar From the Home Screen press the Messaging icon Email SettingsSend an E-mail Take Pictures and Videos Take Still Pictures Make Videos Send a Multimedia Message MMS Access the range of Telstra Services using Telstra My Place Receive a Multimedia Message MMS Download Pictures, Ringtones, Games and more Method 2, Use File Manager Method 1, Using the BigPond Music PlayerUse your Phone as a Music Player MP3 Player Page Using the T-Flash card Insert T-Flash Use a T-Flash card adapter to copy files Synchronize with a network server SyncML Installation Advanced OperationUse Join Me to Connect your Phone to your PC Compatibility Installing Join Me Use Join Me to Copy your Pictures to your PC Page Use Join Me to Copy Music Files from your PC to Your Phone Page Enter your Contacts using Join Me Select All Import your Contacts from Microsoft Outlook Outlook Join Me Use Join Me to Connect your PC to the Internet Send a Fax from your PC Connect to a Bluetooth Device Connect to a Bluetooth Mobile or Laptop Device Receiving Files from another device Connecting to a Bluetooth Car Kit or Personal Headset Dial Up Networking via USB or Bluetooth Create a New Network Connection using the Windows Wizard Dial Up Networking over Bluetooth Press Right Select Key to reset Other FacilitiesStopwatch Calculator World Time Java Games Internet Browser WAP Push Messages Streaming URL Voice RecorderSlide Show Advanced Message Settings Multimedia Message Settings Other Email Providers Text Message SettingsBigPond E-mail Advanced Handset Settings Restore default settingsNetwork Network time CTM Set Screen Lock Advanced Call Settings VideoPhone SettingVoice Mail Video Mail Send my number Call WaitingCall Barring Troubleshooting and FAQ’s SymptomResolution Technical Information and Help FAT16 Format Glossary of Terms Technical Parameters Environmental Statement MRI SydneyDennis St Campbellfield Wetherill Park VIC NSW Key Corresponding Characters Menu Listing Applications Play list Index SMS centre number SMS Message Length