Settings

Troubleshooting

Accounts

Manage your accounts and synchronization settings.

Tap Add account to sign in to or create accounts on your phone.

Tap an account to set the sync settings for that account. You can then press the Menu Key > Sync now to sync all checked items.

Tap an account and then press the Menu Key > Remove account to remove the account and all information related to it from your phone.

System

Date and Time

Set date, time, time zone, and how date and time are displayed. You can also use network-provided data.

About phone

View phone status, legal information and other information. You can also copy an update package to the storage card and update the phone software.

Use the microSDHC Card to Update the Software

1.Copy the update package to the root directory of microSDHC card. Please make sure the update package has been renamed to update.zip.

2.Press the Menu Key > System settings > About phone > System updates > Storage card updates, then tap OK > Update now.

3.The system reboots and begins to upgrade.

4.After having finished the upgrade, the system will reboot with new firmware.

If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone.

Problem

Possible Causes

Possible Solution

 

 

 

 

The network signal is too weak at your

 

 

current location, for example, in a basement

Move to a location where the network

 

or near a tall building, because wireless

signal can be properly received.

 

transmissions cannot effectively reach it.

 

 

 

 

Poor reception

The network is busy at the current time

 

(for example, during peak times, there may

Avoid using the phone at such times, or try

 

 

be too much network traffic to handle

again after waiting a short time.

 

additional calls).

 

 

 

 

 

You are too far away from a base station for

You can request a service area map from

 

your service provider.

your service provider.

 

 

 

 

Poor network link quality on the part of

End the call and dial again. You may be

 

switched to a better-quality network link or

 

your service provider.

Accessibility

Configure the accessibility plug-ins on your phone, such as using TalkBack for low-vision users.

Developer Options

Developer options contains settings that are useful when developing Android applications.

Software updates

Choose check for updates or continue update to update the software.

Echo or noise

 

phone line.

 

 

 

End the call and dial again. You may be

 

 

 

Poor local telephone line quality.

switched to a better-quality network link or

 

 

phone line.

 

 

 

Unable to select

Your service provider does not support

 

these features, or you have not applied for

Contact your service provider.

certain features

services that provide these features.

 

 

 

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ZTE Z795G user manual Troubleshooting, Accounts, System