AES-100 User’s Guide

Customer Support

If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications Corporation offices worldwide, in one of the following ways:

Contacting Customer Support

When you contact your customer support representative, have the following information ready:

♦Product model and serial number.

♦Firmware version information.

♦Warranty information.

♦Date you received your product.

♦Brief description of the problem and the steps you took to solve it.

METHOD

E-MAIL - SUPPORT/

TELEPHONE/FAX

WEB SITE/ FTP

REGULAR MAIL

 

SALES

 

SITE

 

LOCATION

 

 

 

 

Worldwide

support@zyxel.com.tw

+886-3-578-3942

www.zyxel.com

ZyXEL Communications

 

 

 

www.europe.zyxel.

Corp., 6 Innovation Road II,

 

 

 

Science-Based Industrial

 

 

 

com

Park, HsinChu, Taiwan 300,

 

sales@zyxel.com.tw

+886-3-578-2439

ftp.europe.zyxel.co

R.O.C.

 

 

 

 

 

m

 

North

support@zyxel.com

+1-714-632-0882

www.zyxel.com

ZyXEL Communications Inc.,

America

 

800-255-4101

 

1650 Miraloma Avenue,

 

 

 

Placentia, CA 92870, U.S.A.

 

sales@zyxel.com

+1-714-632-0858

ftp.zyxel.com

 

Scandinavia

support@zyxel.dk

+45-3955-0700

www.zyxel.dk

ZyXEL Communications A/S,

 

sales@zyxel.dk

+45-3955-0707

ftp.zyxel.dk

Columbusvej 5, 2860

 

Soeborg, Denmark.

Austria

support@zyxel.at

+43-1-4948677-0

www.zyxel.at

ZyXEL Communications

 

sales@zyxel.at

+43-1-4948678

ftp.zyxel.at

Services GmbH.

 

Thaliastrasse 125a/2/2/4 A-

 

 

 

 

1160 Vienna, Austria

Germany

support@zyxel.de

+49-2405-6909-0

www.zyxel.de

ZyXEL Deutschland GmbH.

 

 

 

 

Adenauerstr. 20/A4 D-52146

 

sales@zyxel.de

+49-2405-6909-99

 

Wuerselen, Germany

Malaysia

support@zyxel.com.my

+603-795-44-688

www.zyxel.com.my

Lot B2-06, PJ Industrial Park,

 

 

 

 

Section 13, Jalan Kemajuan,

 

sales@zyxel.com.my

+603-795-34-407

 

46200 Petaling Jaya Selangor

 

 

 

 

Darul Ehasn, Malaysia

 

 

 

 

 

Customer Support

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