ZyXEL Communications GS1910, XGS1910 6.2Switch Access and Login

Chapter 6 Troubleshooting

One of the LEDs does not behave as expected.

1Make sure you understand the normal behavior of the LED. See Section 3.3 on page 22.

2Check the hardware connections. See Section 3.1 on page 15.

3Inspect your cables for damage. Contact the vendor to replace any damaged cables.

4Turn the Switch off and on (in DC models or if the DC power supply is connected in AC/DC models).

5Disconnect and re-connect the power adaptor or cord to the Switch (in AC models or if the AC power supply is connected in AC/DC models).

6If the problem continues, contact the vendor.

6.2Switch Access and Login

I forgot the IP address for the Switch.

1The default management IP address is 192.168.1.1.

2Use the console port to log in to the Switch.

3If this does not work, you have to reset the device to its factory defaults. See Section 5.13 on page 66.

I forgot the username and/or password.

1The default username is admin and the default password is 1234.

2If this does not work, you have to reset the device to its factory defaults. See Section 5.13 on page 66.

I cannot see or access the Login screen in the web configurator.

1Make sure you are using the correct IP address.

•The default management IP address is 192.168.1.1.

•If you changed the IP address, use the new IP address.