T R O U B L E S H O O T

Troubleshooting

Troubleshooting Printer/NIC Installation and ConÞguration Steps

Step 1:Determine your Network and Printing Environment. (Ch1:Intro/Overview)

(NIC supports TCP/IP, Novell Netware, AppleTalk & Native Windows (NetBeui) Protocols.) Verify that NIC conÞguration parameters are consistent with your network environment preferences.

Step 2 : Gather Necessary Hardware & Software Components. (Ch1:Intro/Overview)

NIC, NIC ConÞg S/W, Printer, Printer ConÞg S/W

(Kodak PostScript Drivers and Raster Export Modules)

Verify that you have the latest releases of printer and NIC software and Þrmware. Refer to ÒTechnical AssistanceÓ (appendix) and Kodak website (www.kodak.com)

Step 2A : Verify Standalone Printer Functions OK.

Printer powers up and displays ÒREADYÓ?

Yes

No

Step 2A : Printer Errors.

Check paper tray settings, paper and ribbon

for consistency..

No

NIC Pre-installed in Printer ?

Go to Step 3 : Install the NIC in the Printer

Yes

Goto 3A : Verify NIC Hardware

12-2

July 1998

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Image 134
Kodak 3H0610, Kodak 10/100 Network Interface Card manual July