July 12-9 | Kodak Kodak 10/100 Network Interface Card, 3H0610

Troubleshooting

Telnet Console on

Type "S" to see current status

Revision 1.2, Datecode 11/16 1994 10:6

S

No active job status: idle

Getting route for BINFORD

route for BINFORD = 0 60 2f bf 35 8b Getting route for D294-FPN1

route for D294-FPN1 = 0 60 2f bf 35 8b

. . .

Getting route for HSD_SAA_1

route for HSD_SAA_1 = 0 60 2f bf 35 8b Found servers:

0:BINFORD

1:D294-FPN2

2:D294-FPN1

. . .

23:HSD_SAA_1

Trying to read Þle SYS:LOGIN\KODAK\K090681 on server BINFORD Read ConÞg Þle:

BINFORD:TPS_LAB3_8650:TPS_LAB3_PS::: Attaching queue TPS_LAB3_8650 on server BINFORD Queue TPS_LAB3_8650 attached

telnet> q Connection closed.

/nic/telnet_test (3) exit

UNIX script done to telnet.doc on Tue Oct 22 15:57:57 1996

T R O U B L E S H O O T

July 1998

12-9

Image 141

Kodak Kodak 10/100 Network Interface Card, 3H0610 manual July 12-9

Contents

Kodak 10/100 Network Interface Card R O D U C T I O N July Windows for WorkGroups Windows NT 3.51Workstation/Servers Printing Unix Environment 10-1 Troubleshooting 12-1 Appendix B Third Party Network Applications and Utilities Appendix C Upgrading NIC Firmware and Resetting NIC to Using this Guide Kodak 10/100 NIC Introduction and ConÞgurationAbout this Guide Contents of this Guide NIC Package Contents Kodak 10/100 NIC Features Hardware FeaturesUpgrading from a Kodak 10Mbit NIC NIC and Printer Installation/ConÞguration Overview ProtocolsNetwork Performance Yes Printer/NIC Installation and ConÞguration Overview Gather the necessary components Assess your network/printing environment ConÞgure the NIC from the desired platform Install the NIC hardware, if necessary ConÞgure the printer on workstations ConÞgure the print servers, if necessary Printing Troubleshooting T a L L a T I O N T a L L a T I O N Preparing the Kodak DCP 9000 and 9300 Proofers Installing or Removing the NIC Printing a NIC Conﬁguration Test T a L L a T I O N NIC Faceplate Conﬁguring the Network Parameters T a L L a T I O N Windows FastManage ConÞguration Utilities FastManage Features Software Requirements FastManage Hardware Requirements Extracting Files from the Windows Utilities Diskette Setting up the FastManage Utilities Installing FastManage T M a N a G E Advanced Options window FastManage Discovery Application Opening the Discovery Application Windows FastManage Configuration Utilities Kodak Printer/Proofer NIC Icon Names Renaming a Discovery Map Discovery Application Tools Using the Ping Manager Downloading Firmware Upgrade Files TCP/IP OnlyChanging from the Node Name to an Address Changing the Host Name for the Devices Discovery Application Preferences Display FieldsAutomatic Operations Fields Files Fields Broadcast Fields Windows FastManage Configuration Utilities IPX Parameters NetBIOS ParametersGeneral Discovery Options Application Launch Parameters 6 Mib2 System Parameters T M a N a G E Fastmanage Kodak NIC Manager Application NIC Manager ConÞguration Menus 1 TCP/IP Configuration IP ConÞguration¥ IP Traps Restricted Hosts Novell ConfigurationIPX ConÞguration ¥ IPX Traps General ConÞguration NDS ConÞgurationPrint Server ConÞguration ¥ General ConÞg Ethertalk Configuration SMB Configuration NetBIOS Configuration ¥ NetBIOS ConÞg¥ SMB ConÞg FastManage Ping Application Status MenuHelp Menu T M a N a G E FastManage Bootp Application T M a N a G E NetBeui Browsing and Sharing Abilities DOS Tools for NetBIOS Troubleshooting FastManage Problem SolutionError Messages General Messages Cause Solution IP Address Validation Messages SolutionIP Address Validation Messages Ping Application Message Solution Discovery Application Messages SolutionDiscovery Application Messages Ping Application Message Bootp Server Application Messages Problem Cause Solution Bootp Server Application Messages Configuring using Pconsole NetWare Client Installation OverviewNovell NetWare ConÞguring in a Bindery Environment Configuring Your NDS Server using Pconsole ConÞguring in an NDS EnvironmentPconsole Select Other/Unknown Configuring the NIC for NDSAdditional Queues Choose Printers under the Available Options window Creating an NDS Print Server Using NWadmin Create Print Server window appearsCreating a New Printer Type the Print Queue Name and click Create Creating a Print Queue Connecting the Print Server to a Printer Assigning a Print Queue to a Print Server ConÞguring in a Mixed Bindery and NDS Environment V E L L R E Novell NetWare AppleTalk Configuring Novell NetWare 3.x for AppleTalk Pconsole Configuring Novell NetWare 4.x for AppleTalk Troubleshooting Netware NIC Console Messages Failed to login to Þle server SERVER1 for server FakepsCould not attach QUEUE1 Attaching queue QUEUE1 on server SERVER1 ConÞgure the NIC Windows for WorkGroupsConÞgure the Workstation for Printing ConÞgure the NIC, if necessary Adding a Printer to Your System Windows O W S Using the ÒAdd PrinterÓ Method O W S O W S O W S O W S Setting Printer Properties O W S Windows NT 3.51Workstation/Servers ConÞgure the NIC, if necessaryConÞgure the print servers, if necessary Corrupted Image Data Network Service and Protocol Installation Adding a Printer ConÞguring your Workstation for Printing Adding a Printer Select LPR Port Printing via TCP/IP LPR Port Select AppleTalk Printing Devices, then click on OK Printing via AppleTalk O W S Click on the Share this Printer on the Network check box Printing via a Server/Print Queue Windows NT 3.51Workstation/Servers ConÞgure Print Servers Windows NT 4.0 Workstation/Servers Preventing Corrupt Image Data Adding a Printer to Your System O W S From the Add Printer Wizard Add Port window, click on Next Add LPR compatible printer window appears Click on Add Port in the Add Printer Wizard window Select AppleTalk Printing Devices Printing via a Print Queue Installing the Kodak Printer Driver O W S Add Printer Wizard window opens You are prompted whether to print a test Printer Properties Setting Up Output Properties Windows NT 4.0 Workstation/Servers Apple/Macintosh Environments Kodak 10/100 NIC Utilities for Macintosh I N T O S H Conﬁguring the NIC Default AppleTalk/EtherTalk Parameters Printer Test Network Protocols Enabled 10.1 ConÞguring the NIC from Unix TCP/IP Platforms Unix Environment Setting the IP Address Using Arp and Telnet Verifying IP Address is Set Properly Introduction to LPD/LPR Printer/NIC Setup using the Installation Script Setting up LPD/LPRRemote or Direct Network Spooling Kodak\ Manual NIC Installation for BSD Machines Lpadmin -pprinter name -I any Usr/lib/lpadmin -p printer -s host name! remote queueUsr/spool/lp/admins/lp/interfaces Touch /dev/kodak Printcap File Parameters Name Type Default Description Tftp Support for the printer/NIC PostScript and Raster Modes Printing Press Setup/Select July 11-3 Printing in PostScript Mode from Windows/DOS Systems Printing in PostScript Mode from Macintosh Systems Kodak DS 8650 PS, LPT111.4.3.2Windows 95 and Windows NT 3.51Systems Command Function BSD Print CommandsPrinting from BSD Unix Systems Printing from Unix System V Systems Printing with MultiNet on a VMS host Printing from VMS SystemsMultinet conÞgure/printers Printing with WIN/TCP on a VMS network or with DEC UCX I N T I N G O U B L E S H O O T 12-2 July L E S H O O T 12-4 July Verifying Standalone Printer Functions Verify Network Parameters Verify Network Connectivity Verify Application and Printer Parameters Novell NetWare Installations TelnetIP Address2002 Netware debug via Telnet session July 12-9 NT Installations AppleTalk Installations PostScript modeRaster Mode Printer appears to be ready, but you cannot print 12.8 TCP/IP InstallationsYpcat hosts Ypmatch DS 8650 hosts You can ping the printer but cannot print You can only print small ÞlesYou cannot print from a DOS or Windows application NIC Telnet Mode Appendix a NIC TelnetNIC Telnet Session 1 CÑConfigure Console for status monitoring Telnet Diagnostic and ConÞguration Commands2 DÑDisplay summary configuration parameters Sample Telnet Session depicting Monitor options 4 IÑDisplay/set IP address 3 FÑFlash firmware load enable/disable MÑMicrosoft Windows print services options 5 LÑLimit monitor network access by password6 NÑNetwork protocols menu AÑAppleTalk options 7 TÑTCP/IP sockets, lpd, rarp, bootp, tftp options NÑNetware optionsEÑTCP/IP engine options TCP/IP menu options S Socket Options Finishing Up a Telnet SessionTCP/IP menu options L LPD Options 9 +ÑPrint PostScript test Appendix B Third Party Network Applications and Utilities Windows 95 LPR UtilitiesPC-NFS for Windows Net printers servername Using the Network Download Procedure Upgrading the Flash EPROMsDownloading the Flash Image Restoring the Alternate Bank Image Recovering from a Failed Download Completing the Download ¥ Enable Network DownloadÑThe default state Resetting the NIC to Factory Defaults RJ-45 Connector Appendix D NIC SpeciÞcationsRx/Tx Crossover Cable Test Print Settings When Using Defaults Climate Storage TemperatureElectrical UTP Interface Regulatory Approvals P E N D I NIC Specifications Appendix E Technical Assistance Kodak Web Site Printing Solutions from other vendorsRetailer Kodak Customer Assistance Center Numerics Index DOS Features IPX PC-NFS Quick setup Raster Unix environment 10-1 upgrade 1-4 upgrading