Samsung WW10H9600EW/EO Information codes

Information codes

If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.

	Problem	Action

	DE	• Make sure the door is properly closed.
	DE	• Make sure laundry is not caught in the door.
		• Make sure laundry is not caught in the door.
		• Make sure the water tap is open.
	4E	• Make sure the washing machine is operating with sufficient water pressure,
		• Clean the mesh filter as it may be clogged.
		• Clean the debris filter as it may be clogged.
	5E	• Make sure the drain hose is not kinked all the way to the drain system.
		• Clean the mesh filter as it may be clogged.
	UE	• The laundry load is unbalanced. Spread the laundry evenly.
	CE/3E/UC	• This is not user-repairable. Contact a local Samsung service centre.

If any information code keeps appearing on the screen, contact a local Samsung service centre.

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