Konica Minolta 222, 282, 362 manual Error message, Message Cause and remedy

Page 85

Troubleshooting

4

4.2Unable to specify desired settings or unable to send as specified

Perform these troubleshooting procedures if settings cannot be specified in the fax driver or if the fax is not sent as specified.

Note

Some of the fax driver functions cannot be combined with other func- tions.

Symptom	Probable cause	Action
A fax driver setting cannot be	Some functions cannot be	Do not try to select settings
selected.	combined.	that are not available.

The “Conflicts” message with	An incorrect combination of	Check the settings and speci-
“Unable to Select” or “Func-	functions has been specified.	fy the functions correctly.
tion Canceled” appears.

The fax is not sent as speci-	Incorrect settings are speci-	Check each setting in the fax
fied.	fied.	driver.

	A combination of functions,
	although possible in the fax
	driver, is not possible with this
	machine.

	The paper size, orientation,	Enter the correct settings in
	and other settings specified in	the application.
	the application have priority
	over those specified in the fax
	driver.

The watermark cannot be at-	The watermark is not correctly	Check the watermark set-
tached.	set.	tings.

	The watermark density is set	Check the density settings.
	to a level that is too low.

	Watermarks cannot be out-	No watermark can be output-
	puted in graphics applica-	ed in this case.
	tions.

4.2.1Error message

Message	Cause and remedy
Cannot connect to the network.	A connection to the network could not be established.
	Check if the network cable is correctly connected. In addi-
	tion, check that the Network Settings parameter have been
	correctly specified.

Fax Driver

4-3

Image 85

Contents User’s Guide Fax Driver Operations Energy Star IntroductionWhat is an Energy Star Product? OpenSSL License OpenSSL StatementOriginal SSLeay License Kerberos Page Software License Agreement Page Contents Installing the fax driver using Plug and Play Installing the fax driver using the Add Printer WizardUninstalling the fax driver SettingsSpecifying the Stamp/Composition tab settings Specifying the Layout tab settingsSpecifying the Configure tab settings Using a phone bookStructure of the manual About this manualNotations Screen images in this user’s guideUsing this user’s guide Overview Role of the printer controller Printer controllerFlow of the PC-FAX operation Compatible computers and operating systems Operating environmentWindows Network connection Setting up the systemDetail Local connection Installing the fax driver Windows 2000/XP/Server Connection and installation proceduresWindows Vista/Server Windows NT Installer operating environment Automatic installation using the installerSettings of this machine Reminder To install the fax driverFax Driver Page Page Fax Driver IP address setting for this machine Installing the fax driver using the Add Printer WizardLPD setting for this machine Specifying the RAW port number for this machineFor Windows XP/Server Page Page Fax Driver For Windows Vista/Server Page Page For Windows 2000/NT Page Page Installing the fax driver using Plug and Play For Windows Vista/Server For Windows When the fax driver contains the delete function Uninstalling the fax driverWhen the fax driver does not contain the delete function Page Installing the fax driver Setting up the fax driver Windows Fax operations Sending a faxFax Driver Page Selecting a recipient from the phone book Creating a fax cover sheet Setting up the fax driver Windows Page Page Page Common settings SettingsBasic tab FAX tabSettings tab Configure tabLayout tab Stamp/Composition tabSpecifying the FAX tab settings Specifying a custom size Specifying the Basic tab settingsSpecifying user authentication settings Specifying the account track settings Setting up the fax driver Windows Printing multiple pages on one page N in 1, Poster Mode Specifying the Layout tab settingsReminder Sending with an watermark Specifying the Stamp/Composition tab settingsEditing a watermark Fax Driver Selecting an option Specifying the Configure tab settingsFax Driver Adding a recipient to the phone book Using a phone bookPage Page Editing a phone book Setting up the fax driver Windows Page Saving the driver settings Saving the driver settingsDetail Editing the settings Recalling the settingsImporting and exporting the driver settings Troubleshooting Unable to Fax Symptom Probable cause ActionMessage Cause and remedy Error messageAppendix Term Definition GlossaryHttp PDL Smtp Index 2-2 IndexWindows Server Windows Vista Windows XP Fax Driver Http//konicaminolta.com