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Xerox 8290 Error messages regarding warnings of the remaining ink, Display Near End, Descriptions

Models: 8365 8390 8265 8290

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(2) Error messages regarding warnings of the remaining ink

5 Troubleshooting

(2) Error messages regarding warnings of the remaining ink

The following error message is displayed on the forth line on the operation panel.

No.

1

Display Near End [*]

Descriptions

The ink is running short in the ink cassette.

(The printer continues to perform.)

Solutions Prepare a new ink cassette.

References

Refer to ‘Replacing ink cassettes’

Notes

The [*] shows the colour of the ink causing the error according to the following codes:

•1-8 : ink cassette slot number (Refer to ‘Installing ink cassettes’)

•All : All ink cassettes

(3) Other error messages

The following error message is displayed on the forth line of the operation panel

No.	Display	Descriptions	Solutions	References
1	Ink Status	Ink cassette(s) is (are) empty.	Replace the ink cassette(s)	Refer to ‘Replacing
	Cassette [*]	(The printer stops.)		ink cassettes’
2	Ink Status	Initial filling has not been	Perform initial filling of the ink.	Refer to ‘Installing
	No Filled [*]	performed.		ink cassettes’
3	No original ink	You did not load XEROX's	Load XEROX's	Refer to ‘Replacing
		recommended ink cassette.	recommended ink cassette.	ink cassettes’
		(The printer stops.)	Reposition the smart-chip	-
		SmartChip is not well	(17.75 ± 0.5 mm from the
		positioned on the cassette	right side and 43 ± 0.5 mm
			from the bottom)
4	4 Memory Status	Short of memory while	Consider increasing the	-
	NoMemory	converting or printing data.	memory capacity.
	DIMM 64 MB

Notes

The [*] shows the colour of the ink causing the error according to the following codes:

•1-8 : ink cassette slot number (Refer to ‘Installing ink cassettes’)

•All : All ink cassettes

100	8265/8290/8365/8390 User Guide

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Xerox 8290 Error messages regarding warnings of the remaining ink, Display Near End, Descriptions, References, Solutions

Contents

User Guide 8265/8290/8365/8390 Wide Format Color Printer701P48331 Page WEEE regulations Environmental informationDisposal of your old product This page has been intentionally left blank TABLE OF CONTENTS 1 Safety Instructions3 Printer Setup 2 Printer OverviewTroubleshooting MaintenanceAdjustments AppendixThis page has been intentionally left blank 8265/8290/8365/8390 User Guide1 SAFETY INSTRUCTIONS 1.3 IMPORTANT SAFETY INSTRUCTIONS1.1 INTRODUCTION 1.2 WARNINGS, CAUTIONS AND NOTESGeneral information 1 Safety Instructions Do not touch the connectorOnly use Xeror Ink and appropriate cleaning liquid Move the razor blade slowly along the media cutting groove1.4 WARNING LABELS 1.4.1 Handling the Warning Labels1.4.2 Locations and Types of Warning Labels 1 Safety Instructions No Type8265/8290/8365/8390 User Guide 1 Safety Instructions 8265/8290/8365/8390 User GuideTHIS UNIT HAS TWO POWER SUPPLY CORDS, WHEN WINDING SHOCK, DISCONNECT ALL POWER SUPPLY CORDS BEFORE SERVICINGUNIT IS PROVIDED. TO REDUCE THE RISK OF ELECTRICAL No Type1 Safety Instructions This page has been intentionally left blank8265/8290/8365/8390 User Guide 2.1 FEATURES 2 PRINTER OVERVIEW1 High speed output 2 Wide variety of compatible media2.2 PART NAMES AND FUNCTIONS 2.2.1 Front of PrinterNo Name Function2.2.2 Rear of Printer No Connection2.2.3 Position and Function of the Heating Elements TemperatureHeater element Function2.2.4 Printer Control Panel Setup menu display2.2.4.1 Operation keys Name2.2.4.2 LCD Monitor and Light Indicators NameColour Status2.2.5 Winder Front 2.2.6 Unwinder RearName Function2.2.7 Winder/Un-winder Control Panel NameFunction 2.2.8 Winder/Un-winder Operation Labels Foot switch labelFront tensioning label PCB box label2 Printer Overview This page has been intentionally left blank8265/8290/8365/8390 User Guide 3 PRINTER SETUP 3.1 TURNING THE PRINTER POWER ON/OFF3.1.1 Turning the Power ON 3.1.2 Turning the Power OFF3 Printer Setup Step 4 The product will perform the power OFF operation¾ Following message is displayed on the operation panel ¾ All lamps and the LCD of the operation panel will turn OFF3.2 TURNING THE WINDER/UN-WINDER POWER ON / OFF 3.3 CONNECTING THE NETWORK INTERFACE o Do not touch the connector3.4 MEDIA HANDLING 3.4.1 Loading Sheet MediaMaximum Media Width 2280 mmPage 3.4.2 Loading Roll Media 3.4.2.1 Installing the media roll3.4.2.2 Loading the media into the printer Printable side on the outside of the roll Printable side on the inside of the roll3.4.3 Setting Media Type Setup itemsParameters Description3.5 TEST PRINTING Setup items Key nameParameters Descriptions3.5.1 Setup List 3 Printer SetupUse this function to check the current status of the printer 8265/8290/8365/8390 User Guide3.5.2 Nozzle Check 3.5.3 Colour Palette 3 Printer SetupWe recommend printing the palette in 8265/8290/8365/8390 User Guide3.5.4 Maintenance Record 3 Printer SetupUse this function to check the life cycles of the printer parts 8265/8290/8365/8390 User Guide4.1.2 Setting Menu Display 4 PRINTER OPERATION4.1 PRINTER STATUS 4.1.1 Normal4.1.3 Changing the Printer Status 4.1.3.1 Changing the status from normal to the setting menu display4.1.3.2 Changing the status from the setting menu display to normal 4.2 USING MEDIA 4.2.1 Media Type4.2.2 Cautions on Handling Media 4.2.3 Precaution on Storing Media 4.2.4 Media Printing Area1 Roll media 2 Sheet media 4.3 MENU OVERVIEW SetupMenu* VersionCheck Area 7/7Setup items ParametersDescription 4.3.1 Setup Menu 1/7 Setup itemsSymbols Parameter 1 Parameter 2 Parameter Refer to Setup menuSetup items OriginSet 4.3.1.2 OriginSet MenuParameters DescriptionSetup items Setup items4.3.1.3 TestPrint menu ParametersSetup items 4.3.1.5 Media MenuParameters DescriptionSetup items 4.3.1.6 User MenuParameters DescriptionSetup items InkDryTime Setup items HeadHeight4.3.1.7 InkDryTime Menu ParametersSetup items Stiffness Setup items ThicknessSetup items Heater A 4.3.1.9 Stiffness MenuSetup items Fixer B Setup items Post Fixer C4.3.1.12 Fixer B Menu ParametersSetup items Drier 4.3.1.14 Drier D MenuParameters DescriptionSetup items Dist.Adj Setup items Change4.3.1.16 Dist. Adj Menu ParametersSetup items Dist.Adj Setup items4.3.1.18 Dist.Adj Menu ParametersSetup items TopFeed Setup items Media cutting4.3.1.20 TopFeed Menu Parameters 0mm-400mm4.3.2 Setup Menu 2/7 Setup items PrintModeSetup items 4.3.2.1 PrintMode MenuSetup items 4.3.2.3 Condition MenuParameters DescriptionSetup items Direction Setup items RepeatPrnSetup items Count 4.3.2.4 Direction MenuSetup items IntervalTime Setup items HeadSpeed4.3.2.7 IntervalTime Menu ParametersSetup items 4.3.2.9 Weaving MenuParameters DescriptionWeaving User TipPrint Modes 2 passSetup items ScanWidth 4.3.2.11 Command MenuSetup items 4.3.2.10 ScanWidth MenuSetup items Step Setup items4.3.2.12 Step Menu Parameters4.3.2.14 OnlineTimer Menu Setup itemsSetup items Layout Setup items JointSetup items CutPos Setup items FunctionSetup items 4.3.2.17 CutPos. Menu4.3.3 Setup Menu 3/7 4.3.3.1 RollSetup MenuSetup items ParametersSetup items Roll Setup items Centro4.3.3.2 Roll Menu ParametersSetup items Setup items4.3.3.4 Network Menu ParametersSetup items Setup items4.3.3.6 SubnetMask Menu Parameters4.3.4 Setup Menu 4/7 Setup items4.3.4.1 Utility menu Parameters4.3.4.2 ErrorDisp. Menu Setup items ErrorDispSetup items Parameters4.3.4.4 OnCleaning Menu Setup items OnCleaningSetup items MediaWidth ParametersSetup items Setup items4.3.4.8 AutoClean Menu Setup itemsSetup items Setup itemsSetup items 4.3.4.9 CapCycle MenuSetup items Setup items All4.3.4.12 Initial. Menu ParametersSetup items MediaSet Setup items4.3.4.16 Command Menu Setup items CommandSetup items Layout Setup items Function4.3.4.19 RollSetup Menu Setup items RollSetupSetup items Centro Setup itemsSetup items Utility 4.3.4.20 Centro. Menu4.3.5 Setup Menu 5/7 Setup items4.3.5.1 DataDump Menu ParametersSetup items HeadWash Setup items InkLoad4.3.5.3 HeadWash Menu ParametersSetup items InkChange 4.3.5.5 InkChange MenuParameters DescriptionSetup items 4.3.5.6 Longstore Menu 8365/8390 OnlyParameters DescriptionSetup items Setup items ChipMgrMessage Time4.3.6 Setup Menu 6/7 Setup items H.Unlock4.3.6.2 WiperClean Menu Setup itemsSetup items TankCng 4.3.6.3 TankCng. MenuParameters Description4.3.7 Setup Menu 7/7 Setup items Version CheckSetup items 4.3.7.1 VersionCheck Menu4.4 OPERATING FROM THE CONTROL PANEL 4.4.1 Feeding MediaSetup items Change Dist.Adj Parameters 90.00%-110.00%4.4.2 Controlling the Heater Elements Setup items4.4.2.1 Change the heater temperature Key name4.4.2.2 Change the fixer temperature 4.4.2.3 Change the post fixer temperature4.4.2.4 Change the dryer temperature 4.4.2.5 Activate/ deactivate heaters4.4.4 Print Mode Check 4.4.3 Operating the Pressure RollersStatus of the printer Operation after the F4 key has been pressed4.5 CONTROL PANEL DURING PRINTING 4.5.1 Heaters are not Ready during Printing4.5.2 Heaters are Ready during Printing 1 On the fly step adjustments2 Cleaning Setup items3 Adjust heaters Key name4.6 OPERATIONS AFTER PRINTING 4.6.1 Cutting Media5 TROUBLESHOOTING 5.1 INTRODUCTION5.2 FAILURES AND MALFUNCTIONS OF THE PRINTER 1 The printer does not work after the power has been turned onSolutions SolutionsSolutions SolutionsSolutions SolutionsSolutions 7 Media jams occur frequently10 The media is off or damaged when loading it SolutionsPossible cause ReferencesSolutions SolutionsSolutions 11 Media is damaged during media InitialSolutions SolutionsSolutions 14 Media is crooked while printingSolutions SolutionsSolutions 21 Top Feed problem5.3 ERROR MESSAGES 5.3.1 Status MessagesSolutions 1 Displays the operational status5.3.2 Error Message Display and Solutions Solutions1 Error messages regarding media feeding Solutions Reload the media2 Error messages regarding warnings of the remaining ink Solutions Prepare a new ink cassette3 Other error messages Solutions5.3.3 Data Error Display and Solutions 5.3.4 Command Error Display and SolutionsMessage Online status I** Error Solution5.3.5 Error Requiring a Printer Restart SolutionsMessage Descriptions5.4 WHEN MEDIA JAMS OCCUR 5 Troubleshooting This page has been intentionally left blank8265/8290/8365/8390 User Guide 6 MAINTENANCE 6.2 8265/8290 PERIODIC MAINTENANCE6.1 INTRODUCTION Maintenance cycles6.2.1 Weekly Maintenance 4. Solvent cleaning in a bottle6.2.1.1 Cleaning the edge of the cap and the area around the caps Description6.2.1.2 Cleaning around the bottom of heads It is recommended to wear gloves 2 as shown on the picture below6.2.2 Bi-weekly Maintenance 6.2.2.1 Cleaning the wipersIt is recommended to wear gloves 6.2.3 Monthly Maintenance 6.2.3.1 Replacing the wipers6.2.3.2 Replacing the sponge in the spitting box 1 = Sponge 2 = Tweezers 3 = Gloves1 = Two holes 2 = Pin of black box 6.2.4 Semi-Annual Maintenance 6.2.4.1 Change upper sponge at back of the capping station6.3 8365/8390 PERIODIC MAINTENANCE 7. Solvent cleaning in a bottleN Action Frequency6.3.1 Daily Maintenance 6.3.1.1 Cleaning the wipersIt is recommended to wear gloves 6.3.1.2 Tubing Flush and Maintenance Station Cap Flush 6.3.1.3 Cleaning the edge of the cap6.3.2 Weekly Maintenance 6.3.2.1 Cleaning the area around the caps6.3.2.2 Cleaning around the bottom of heads It is recommended to wear gloves 2 as shown on the picture below 6.3.3 Bi-weekly Maintenance 6.3.3.1 Replacing the sponge in the spitting box6.3.4 Monthly Maintenance 6.3.4.1 Replacing the wipers6.3.4.2 Change upper sponge at back of the capping station 6.4 AUTHORIZED SERVICE PROCEDURES MaintenanceN Action Month6.5 REPLACING CONSUMABLES 6.5.1 Replacing Ink Cassettes1 Replacement time 2 Types3 Replacement procedure Only use 8265/8290/8365/8390 Ink and appropriate cleaning liquid6 Maintenance Step 4 Take the new ink cassette from its package Step 6 Close the cover of the ink compartment 1 Ink Compartment8265/8290/8365/8390 User Guide 6.5.2 Replacing the Cutting Blade 1 Replacement time2 Replacement procedure 6 Maintenance 1 Cutting blade holder lever 2 Cutting blade holder Step 6 Take out the cutting bladeDo not touch the edge of the cutting blade to avoid injury Step 7 Insert the new cutter into the media cutting blade holder6.5.3 Replacing the Waste Tank 1 Replacement Time2 Replacement Procedures 6.6 CLEANING 6.6.1 Cleaning the Outer Case1 Cleaning frequency 2 Cleaning procedure6.6.2 Cleaning the Inside of the Printer 6.6.3 Head Cleaning1 Cleaning frequency 2 Cleaning procedureStep Step Step ParameterDescription 6 Maintenance Step 9 Perform a nozzle check again and check the print head8265/8290/8365/8390 User Guide 6.7 LONGSTORE PROCEDURE 6.7.1 Ready the Printer for LongStore6.7.2 Starting up after a LongStore 6 Maintenance This page has been intentionally left blank 8265/8290/8365/8390 User Guide7 ADJUSTMENTS 7.1 UNI-DIRECTIONAL ADJUSTMENT7 Adjustments 8265/8290/8365/8390 User Guide7.2 BI-DIRECTIONAL ADJUSTMENT 7 Adjustments 8265/8290/8365/8390 User Guide7.3 STEP ADJUSTMENT 7.3.1 Print the Dist.Check Test PatternStep 6 Press F3 Test Print 7.3.2 Evaluate the Dist. Check Test Pattern 7 AdjustmentsExamples For print 1, the step is too small, overlap is visible Step overlap/Step too small Print7.3.3 Modify the Step Adjust Printer Setting Step 2 Press F1 Cut&Feed Step 3 Press F2 Dist. Adj7 Adjustments This page has been intentionally left blank8265/8290/8365/8390 User Guide 8.1 PRODUCT SPECIFICATIONS 8.2 NETWORK INTERFACE SPECIFICATIONS8 APPENDIX Specifications8 Appendix This page has been intentionally left blank8265/8290/8365/8390 User Guide Page Prepared by Xerox Corporation USA 2008 by Xerox Corporation. All rights reservedPrinted in the United States of America PANTONE is a registered trademark of Pantone, Inc