5 Troubleshooting

5.3.5Error Requiring a Printer Restart

Following are descriptions and solutions requiring a restart. Errors requiring a restart are displayed when the following fatal error has occurred during printer operation.

Foreign material disturbing the printer operation is involved in the printer.

An electrical circuit (such as board, motor, or sensor) failure has occurred.

An error on the control program has occurred.

If error requiring a restart has occurred, the printer prints and then stops (see below).

(1)Power relating to the driving system is shut off automatically.

(2)All indicator lights on the operation panel are turned on and beeps sound continuously.

(3)An error message is displayed on the operation panel.

Press any key on the operation panel to stop the beep sounds.

If an error requiring a restart has occurred, solve the problems to restart the printer and delete the error. If the same error message is displayed again, contact your local XEROX dealer. Be sure to inquire the code numbers of the error messages.

No.

Message

Descriptions

Solutions

References

1

E System error***

An error which

1. If foreign materials such as

Refer to ‘When

 

{{{{{{{{{{

cannot be solved

a piece of media or media

media jams occur ‘

 

[ ]

promptly has

dust are involved in the

Refer to ‘Replacing

 

 

occurred.

driving system, remove them.

consumables’

 

 

 

2. Make sure that the

 

 

 

 

replaced parts are correctly

 

 

 

 

installed.

 

 

 

 

3. Power OFF the printer.

 

 

 

 

After 10 seconds or more,

 

 

 

 

power it back ON.

 

Notes

***In error messages are code numbers indicating what kind of error occurred. [ ] may indicate the command code of the error.

For the settings on a computer, refer to the computer's operation manual.

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8265/8290/8365/8390 User Guide

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Xerox 8390, 8290, 8265, 8365 manual Error Requiring a Printer Restart, Message Descriptions Solutions References

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