5 Troubleshooting

(3) The printer does not work after data has been sent from a computer.

No.

1

Possible cause

Ink cassette is empty.

Solutions

Replace the ink cassette.

Reference

Refer to ‘Replacing ink cassettes’

(4) The printer does not print and an error is generated after data has been sent from a computer.

No. Possible cause

1The model setting of the computer is not correct.

2The interface setting or command mode on computer and printer do not match.

Solutions

Make sure that the model settings on computer and printer are the same.

References

Refer to the RIP User Guide.

(5) Printouts are partially blurred or missing.

Notes

You may not obtain reasonable quality with media other than recommended media.

No.

Possible cause

Solutions

References

1

The media is damped.

Replace with new media.

Refer to ‘Replacing media’

2

You used folded, creased or

 

 

 

curled media.

 

 

3

Check the media for curling or lift

Use the recommended

Refer to ‘Media type’

 

off.

media.

Refer to ‘Menu Overview’

 

 

When using media other

 

 

 

than recommended

 

 

 

media, set the following

 

 

 

items in the media setting

 

 

 

menu.

 

 

 

Media

 

 

 

HeadHeight

 

 

 

Stiff

 

(6) Printing position is not correct (some positions are not printed.)

No.

Possible cause

Solutions

References

1

The loading position of the media

Load the media correctly.

Refer to ‘Loading media’

 

is not correct.

 

 

2

You used the scale or mirror

Turn off the scale or

Refer to ‘Menu Overview’

 

setting.

mirror setting, or make

 

 

 

the setting again.

 

3

You set the origin or starting

Turn off the origin or

Refer to ‘Menu Overview’

 

position.

starting position setting,

 

 

 

or make the setting

 

 

 

again.

 

92

8265/8290/8365/8390 User Guide

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Image 100
Xerox 8290, 8265, 8390, 8365 manual No. Possible cause, Printouts are partially blurred or missing

8365, 8390, 8265, 8290 specifications

The Xerox 8300 series represents a significant advancement in multifunction printing and imaging technology, aimed at enhancing productivity and efficiency in various business environments. Among the prominent models in this series are the Xerox 8365, 8290, 8265, and 8390, each offering a unique blend of features suited for different market needs.

The Xerox 8365 is designed for high-volume printing, boasting impressive speeds of up to 65 pages per minute. This model is equipped with advanced imaging technology that ensures consistent, high-quality prints. Its robust paper handling capabilities allow for various media sizes and weights, making it ideal for diverse printing tasks. With a monthly duty cycle that can reach up to 300,000 pages, the 8365 is perfect for businesses with demanding print workflows.

Moving on to the Xerox 8290, this model is characterized by its user-friendly interface and versatile functionality. It supports both color and monochrome printing, offering exceptional clarity and vibrancy in its output. The 8290 features enhanced security protocols, safeguarding sensitive documents and enabling secure print release. Additionally, its compact design makes it suitable for smaller office spaces without compromising on performance.

The Xerox 8265 focus on delivering reliability and efficiency. This model offers robust scanning and copying features, including two-sided scanning and a strong document feeder, allowing businesses to streamline their document workflows. With a resolution that provides sharp text and vibrant images, the 8265 is ideal for professional presentations and marketing materials.

Finally, the Xerox 8390 stands out with its high-capacity ink and toner systems, which reduce the frequency of replacements and minimize overall costs. It also integrates seamlessly with cloud services, facilitating easy document sharing and collaboration among teams. The 8390's eco-friendly features, such as energy-efficient operation and reduced waste, make it a sustainable choice for environmentally-conscious organizations.

In summary, the Xerox 8365, 8290, 8265, and 8390 models represent a spectrum of innovative solutions for modern business printing needs. With high-speed capabilities, enhanced security features, and eco-friendly designs, these machines are tailored to meet the rigorous demands of today's fast-paced work environments, ensuring that efficiency and quality are always maintained.