5 Troubleshooting
(17) White or black lines on printouts.
No. Possible cause
1You did not use recommended media.
Solutions
Use recommended media.
References
Refer to ‘Media type’
(18) Lines are missing. |
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No. | Possible cause | Solutions | References |
1 | The validity date of the ink | Use a new ink cassette. | Refer to ‘Replacing ink cassettes’ |
| cassette has been expired. |
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2 | You did not use recommended | Use recommended | Refer to ‘Media type’ |
| media. | media. |
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3 | Did you try minor adjustments for | Try minor adjustments for | Refer to ‘Adjustments’ |
| image quality? | image quality. |
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(19) "Bubbles" near the Heaters. |
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No. | Possible cause | Solutions | References |
1 | You did not use recommended | Use recommended | Refer to ‘Media type’ |
| media. | media. |
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2 | You did not set the correct heater | Lower the temperature or | Refer to ‘controlling the heater |
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| turn off the Heater | elements’ |
(21) Top Feed problem.
No. Possible cause
1Media jam occurred due to a need for Top feed.
Solutions
Insert a minimum Top Feed
References
Refer to ‘Top Feed menu’
8265/8290/8365/8390 User Guide | 97 |