5 Troubleshooting

 

 

 

 

 

 

 

 

No.

Display

Solutions

References

 

 

1

Ink Refill **min

The printer performs ink charging. Wait for a

Refer to ‘Installing

 

 

 

 

while.

ink cassettes’

 

 

2

During cleaning **min

The printer performs head cleaning. Wait for a

Refer to ‘Head

 

 

 

 

while.

cleaning’

 

 

3

Media Initial ********

The printer performs initial setting of media.

Refer to ‘Setting

 

 

 

 

Wait for a while. Indicates the media type setting

media type’

 

 

 

 

made.

 

 

 

4

During discharge

The printer performs head cleaning and ink

Refer to ‘Changing

 

 

 

Wait for a while

discharging. Wait for a while.

Ink Types’

 

 

5

During washing

The printer performs a head cleaning.

Refer to ‘Changing

 

 

 

Wait for a while

Wait for a while.

Ink Types’

 

5.3.2Error Message Display and Solutions

The following are the message type error display and solutions. The following message type errors are displayed when an error occurs while operating the printer. When one of the following message type error displays appears, the printer may stop operation. If the printer stops operation, solve the problem to delete the error message and restart the printer.

(1) Error messages regarding media feeding

The following error message is displayed on the first line of the operation panel.

No.

Display

Descriptions

1

Undefined

The printer failed to detect the

 

media

media.

 

 

(The printer stops.)

2

Media Slant

The media was fed at an angle into

 

 

the printer.

 

 

(The printer stops.)

3

End Of Roll

Roll media runs out.

 

 

(The printer stops.)

4

Cover Open

The front cover is open. (The printer

 

 

stops.)

5

Please Set

The pressure roller has been

 

Media

raised.

 

 

There is no media.

6

Media JAM

The media jammed.

 

Error

(The printer stops.)

 

 

 

Solutions Reload the media.

Reload the media.

Load new roll media.

Close the front cover.

Set the media and lower the pressure roller.

Remove the jammed media and reset a media.

References Refer to ‘Loading media’

Refer to ‘Loading media’

Refer to ‘Replacing media’

-

-

Refer to ‘When media jams occur’

8265/8290/8365/8390 User Guide

99

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Image 107
Xerox 8365, 8290, 8265 Error Message Display and Solutions, Error messages regarding media feeding, Display Descriptions

8365, 8390, 8265, 8290 specifications

The Xerox 8300 series represents a significant advancement in multifunction printing and imaging technology, aimed at enhancing productivity and efficiency in various business environments. Among the prominent models in this series are the Xerox 8365, 8290, 8265, and 8390, each offering a unique blend of features suited for different market needs.

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