Lenovo 3414, 3398, 3397 Using the Rescue and Recovery workspace, Performing a recovery operation

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1.From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

2.In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

3.Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation.

Performing a recovery operation

This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program on different operating systems.

To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following:

1.From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

2.In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

3.Click the Restore your system from a backup icon.

4.Follow the instructions on the screen to complete the recovery operation.

For more information about performing a recovery operation from the Rescue and Recovery workspace, see “Using the Rescue and Recovery workspace” on page 39.

Using the Rescue and Recovery workspace

The Rescue and Recovery workspace resides in a protected, hidden area of your hard disk drive that operates independently from the Windows operating system. This enables you to perform recovery operations even if you cannot start the Windows operating system. You can perform the following recovery operations from the Rescue and Recovery workspace:

•Rescue files from your hard disk drive or from a backup: The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media, such as a USB device or a disc. This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation. You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive, a USB device, or a network drive.

•Restore your hard disk drive from a Rescue and Recovery backup: If you have backed up your hard disk drive using the Rescue and Recovery program, you can restore the hard disk drive from a Rescue and Recovery backup, even if you cannot start the Windows operating system.

•Restore your hard disk drive to the factory default state: The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default state. If you have multiple partitions on your hard disk drive, you have the option to restore the C: partition and leave the other partitions intact. Because the Rescue and Recovery workspace operates independently from the Windows operating system, you can restore the hard disk drive to the factory default state even if you cannot start the Windows operating system.

Attention: If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings, all files on the primary hard disk drive partition (usually drive C:) will be deleted in the recovery process. If possible, make copies of important files. If you are unable to start the Windows operating system, you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your hard disk drive to other media.

To start the Rescue and Recovery workspace, do the following:

1. Make sure the computer is turned off.

Chapter 6. Recovery information 39

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Contents ThinkCentre Edge User Guide Third Edition September Copyright Lenovo Contents Appendix A. Notices Iii Iv ThinkCentre Edge User Guide Important safety information Service and upgradesStatic electricity prevention Extension cords and related devices Power cords and power adaptersPlugs and outlets External devicesHeat and product ventilation Operating environment Modem safety informationPower supply statement Cleaning and maintenanceLaser compliance statement ThinkCentre Edge User Guide Product overview FeaturesConnectivity System management featuresInput/Output I/O features Power supplySecurity features Preinstalled software programsPreinstalled operating system Specifications Accessing Lenovo programs on the Windows 7 operating systemLenovo programs Program Icon name Accessing Lenovo programs from Control PanelFingerprint Software Accessing Lenovo programs on the Windows 8 operating systemAn introduction to Lenovo programs Communications UtilityPower Manager Lenovo SettingsLenovo Solution Center Password ManagerSystem Update LocationsView Management Utility Connector Description Hdmi connector Locating connectors on the rear of your computerMachine type and model label Adjusting the computer standFollowing is a sample of the machine type and model label Where can I find help about the Windows operating system? Using your computerFrequently asked questions Accessing Control Panel on the Windows 8 operating systemUsing a fingerprint reader Using the keyboardUsing Windows shortcut keys Using the blue ThinkVantage buttonAdding the volume icon to the taskbar Using the wheel mouseAdjusting audio Setting the volume from the desktopHandling and storing CD and DVD media Setting the volume from Control PanelUsing CDs and DVDs Sound section, click Adjust system volumeUsing the single-touch and multi-touch feature Playing a CD or DVDRecording a CD or DVD Using the multi-touch feature Using the single-touch featureComfort Accessibility and comfortYou and your computer Arranging your workspaceGlare and lighting Air circulationElectrical outlets and cable lengths Voltage-selection switch Register your computer with LenovoMoving your computer to another country or region Replacement power cords Security Security featuresUsing passwords Bios passwordsAttaching an integrated cable lock Windows passwords Using and understanding firewallsProtecting data against viruses ThinkCentre Edge User Guide Removing and reinstalling the system stand hinge cover Installing or replacing hardwareInstalling or replacing hardware Installing external optionsRemoving the system stand hinge cover Removing and reinstalling the system stand Removing the system stand Removing the rubber piece from each foot stand Removing and reinstalling the foot standsReinstall the rubber piece on each foot stand Replacing the USB keyboard or mouse Replacing the wireless keyboardInstalling the keyboard batteries Replacing the wireless mouseInstalling or replacing hardware Obtaining device drivers Recovery information Recovery information for the Windows 7 operating systemCreating and using recovery media Performing a backup operation Performing backup and recovery operationsCreating recovery media Using recovery mediaUsing the Rescue and Recovery workspace Performing a recovery operationClick the Restore your system from a backup icon Creating and using a rescue medium Using a rescue mediumCreating a rescue medium Reinstalling preinstalled applications and device drivers Reinstalling preinstalled applicationsReinstalling preinstalled device drivers Reinstalling software programs Reinstalling device driversSolving recovery problems Refreshing your computer Recovery information for the Windows 8 operating systemThinkCentre Edge User Guide Password considerations Using the Setup Utility programStarting the Setup Utility program Viewing and changing settingsEnabling or disabling a device Power-On PasswordAdministrator Password Setting, changing, and deleting a passwordSelecting or changing the startup device sequence Exiting the Setup Utility programSelecting a startup device Selecting a temporary startup deviceThinkCentre Edge User Guide Using system programs Updating flashing the Bios from a discUpdating system programs Click Downloads and drivers Updating flashing the Bios from your operating systemGetting the latest device drivers for your computer Preventing problemsUsing System Update Keeping your computer currentBasics Cleaning your computerDisplay screen ComputerKeyboard Optical mouseMoving your computer Good maintenance practicesCleaning a liquid crystal display LCD surface Cleaning a glass-screen surfacePreventing problems ThinkCentre Edge User Guide Basic troubleshooting Troubleshooting and diagnosticsTroubleshooting procedure Troubleshooting Audio problemsNo audio in Windows No audio in DOS applications or games Sound comes from one external speaker onlyCD or DVD does not work CD problemsNo audio or intermittent audio while playing DVD movie DVD problemsBlack screen instead of DVD video DVD movie will not playAll or some keys on the keyboard do not work Intermittent problemsKeyboard, mouse, or pointing device problems Invalid disc or no disc found messageClick Hardware and Sound Click Devices and Printers Mouse or pointing device does not workPointer on the screen does not move smoothly with the mouse Fingerprint reader does not workMonitor problems Wireless keyboard does not workWrong characters appear on the screen Image is discolored Image appears to be flickeringClick Start Control Panel Click Hardware and Sound Networking problemsEthernet problems Your computer cannot connect to the networkWireless LAN problem Wake on LAN feature is not workingAdapter stops working for no apparent reason An option that was just installed does not work Option problemsWireless WAN problem Bluetooth problemClick Start Computer Performance and lockup problemsAn option that previously worked does not work now Insufficient free hard disk drive spaceExcessive number of fragmented files Click Optimize Printer problemsSerial port problems Software problemsSoftware does not work as expected USB problemsLenovo Solution Center Getting information, help, and service Lenovo Support Web site Help and serviceUsing the documentation and diagnostic programs Calling for servicePurchasing additional services Using other servicesThinkCentre Edge User Guide Appendix A. Notices Trademarks Federal Communications Commission Declaration of Conformity Appendix B. Regulatory informationExport classification notice Electronic emissions noticesThinkCentre Edge User Guide Additional regulatory information ThinkCentre Edge User Guide Appendix C. Weee and recycling information Important Weee informationRecycling information Recycling information for Brazil Battery recycling information for TaiwanBattery recycling information for the European Union ThinkCentre Edge User Guide Ukraine RoHS China RoHS Turkish RoHSIndia RoHS Windows 7 or Windows 8 operating system Appendix E. Energy Star model informationThinkCentre Edge User Guide Kullanım hatalarına ilişkin bilgiler İmalatçı ya da ithalatçı firmaya ilişkin bilgilerBakım, onarım ve kullanımda uyulması gereken kurallar Taşıma ve nakliye sırasında dikkat edilecek hususlarBağlantı ve montaja ilişkin bilgiler Bdh Bilişim Destek Hizmetleri San.Ve Tic Garanti Hizmetinin Alınabileceği MerkezlerBdh Bilişim Destek Hiz. San. Ve Tic. A.Ş Destek Bilgisayar Ve İletişim Hiz. Tic. A.ŞBdh Bilişim Destek Hizmetleri San.Ve Tic.Aş Bilgi Birikim Sistemleri Elktr. ve BilgYedi Yirmidört Bilişim Hizmetleri Ticaret A.S Bdh Bilişim Destek Hizmetleri San.Ve Tic.A.Ş Adapa Bilgi Sistemleri Tur.San. Ve Tic.A.ŞBdh Bilişim Destek Hizmetleri San.Ve Tic. A.Ş Bdh Bilişim Destek Hizmetleri Sanayi Ve Ticaret A.ŞŞanliurfa Index Password Administrator Considerations
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