Lenovo 3416, 3398, 3397, 3399, 3414, 3396 Reinstalling preinstalled applications and device drivers

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•If you have created a rescue medium using a USB hard disk drive, use the following instructions to use the rescue medium:

1.Attach the USB hard disk drive to one of the USB connectors on your computer.

2.Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu window opens, release the F12 key.

3.In the Startup Device Menu window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts.

When the rescue medium starts, the Rescue and Recovery workspace opens. The help information for each feature is available from the Rescue and Recovery workspace. Follow the instructions to complete the recovery process.

Reinstalling preinstalled applications and device drivers

Your computer has provisions that enable you to reinstall selected factory-installed applications and device drivers.

Reinstalling preinstalled applications

This section provides instructions on how to reinstall preinstalled applications.

To reinstall the selected applications preinstalled on your Lenovo computer, do the following:

1.Turn on the computer.

2.Go to the C:\SWTOOLS directory.

3.Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.

4.Open the appropriate application subfolder.

5.In the application subfolder, look for a SETUP.EXE file or other appropriate EXE files for setup. Double-click the file and follow the instructions on the screen to complete the installation.

Reinstalling preinstalled device drivers

This section provides instructions on how to reinstall preinstalled device drivers.

Attention: When you reinstall device drivers, you are changing the current configuration of your computer. Reinstall device drivers only when it is necessary to correct a problem with your computer.

To reinstall the device driver for a factory-installed device, do the following:

1.Turn on the computer.

2.Go to the C:\SWTOOLS directory.

3.Open the DRIVERS folder. Within the DRIVERS folder, there are several subfolders named for various devices installed in your computer, such as AUDIO or VIDEO.

4.Open the appropriate device subfolder.

5.Do one of the following:

•In the device subfolder, look for a SETUP.exe file. Double-click the file and follow the instructions on the screen to complete the installation.

•In the device subfolder, look for a README.txt file or a file with the .txt extension. This file might be named after the operating system, such as WIN98.txt. The TXT file contains information about how to install the device driver. Follow the instructions to complete the installation.

Chapter 6. Recovery information 41

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Contents ThinkCentre Edge User Guide Third Edition September Copyright Lenovo Contents Appendix A. Notices Iii Iv ThinkCentre Edge User Guide Static electricity prevention Important safety informationService and upgrades Extension cords and related devices Power cords and power adaptersHeat and product ventilation Plugs and outletsExternal devices Operating environment Modem safety informationLaser compliance statement Power supply statementCleaning and maintenance ThinkCentre Edge User Guide Product overview FeaturesInput/Output I/O features System management featuresPower supply ConnectivityPreinstalled operating system Security featuresPreinstalled software programs Lenovo programs SpecificationsAccessing Lenovo programs on the Windows 7 operating system Program Icon name Accessing Lenovo programs from Control PanelAn introduction to Lenovo programs Accessing Lenovo programs on the Windows 8 operating systemCommunications Utility Fingerprint SoftwareLenovo Solution Center Lenovo SettingsPassword Manager Power ManagerView Management Utility System UpdateLocations Connector Description Hdmi connector Locating connectors on the rear of your computerMachine type and model label Adjusting the computer standFollowing is a sample of the machine type and model label Frequently asked questions Using your computerAccessing Control Panel on the Windows 8 operating system Where can I find help about the Windows operating system?Using Windows shortcut keys Using the keyboardUsing the blue ThinkVantage button Using a fingerprint readerAdjusting audio Using the wheel mouseSetting the volume from the desktop Adding the volume icon to the taskbarUsing CDs and DVDs Setting the volume from Control PanelSound section, click Adjust system volume Handling and storing CD and DVD mediaRecording a CD or DVD Using the single-touch and multi-touch featurePlaying a CD or DVD Using the multi-touch feature Using the single-touch featureYou and your computer Accessibility and comfortArranging your workspace ComfortElectrical outlets and cable lengths Glare and lightingAir circulation Moving your computer to another country or region Voltage-selection switchRegister your computer with Lenovo Replacement power cords Security Security featuresAttaching an integrated cable lock Using passwordsBios passwords Protecting data against viruses Windows passwordsUsing and understanding firewalls ThinkCentre Edge User Guide Installing or replacing hardware Installing or replacing hardwareInstalling external options Removing and reinstalling the system stand hinge coverRemoving the system stand hinge cover Removing and reinstalling the system stand Removing the system stand Removing the rubber piece from each foot stand Removing and reinstalling the foot standsReinstall the rubber piece on each foot stand Replacing the USB keyboard or mouse Replacing the wireless keyboardInstalling the keyboard batteries Replacing the wireless mouseInstalling or replacing hardware Obtaining device drivers Creating and using recovery media Recovery informationRecovery information for the Windows 7 operating system Creating recovery media Performing backup and recovery operationsUsing recovery media Performing a backup operationClick the Restore your system from a backup icon Using the Rescue and Recovery workspacePerforming a recovery operation Creating a rescue medium Creating and using a rescue mediumUsing a rescue medium Reinstalling preinstalled device drivers Reinstalling preinstalled applications and device driversReinstalling preinstalled applications Solving recovery problems Reinstalling software programsReinstalling device drivers Refreshing your computer Recovery information for the Windows 8 operating systemThinkCentre Edge User Guide Starting the Setup Utility program Using the Setup Utility programViewing and changing settings Password considerationsAdministrator Password Power-On PasswordSetting, changing, and deleting a password Enabling or disabling a deviceSelecting a startup device Exiting the Setup Utility programSelecting a temporary startup device Selecting or changing the startup device sequenceThinkCentre Edge User Guide Updating system programs Using system programsUpdating flashing the Bios from a disc Click Downloads and drivers Updating flashing the Bios from your operating systemUsing System Update Preventing problemsKeeping your computer current Getting the latest device drivers for your computerBasics Cleaning your computerKeyboard ComputerOptical mouse Display screenCleaning a liquid crystal display LCD surface Good maintenance practicesCleaning a glass-screen surface Moving your computerPreventing problems ThinkCentre Edge User Guide Basic troubleshooting Troubleshooting and diagnosticsTroubleshooting procedure No audio in Windows TroubleshootingAudio problems No audio in DOS applications or games Sound comes from one external speaker onlyCD or DVD does not work CD problemsBlack screen instead of DVD video DVD problemsDVD movie will not play No audio or intermittent audio while playing DVD movieKeyboard, mouse, or pointing device problems Intermittent problemsInvalid disc or no disc found message All or some keys on the keyboard do not workPointer on the screen does not move smoothly with the mouse Mouse or pointing device does not workFingerprint reader does not work Click Hardware and Sound Click Devices and PrintersWrong characters appear on the screen Monitor problemsWireless keyboard does not work Image is discolored Image appears to be flickeringEthernet problems Networking problemsYour computer cannot connect to the network Click Start Control Panel Click Hardware and SoundAdapter stops working for no apparent reason Wireless LAN problemWake on LAN feature is not working Wireless WAN problem Option problemsBluetooth problem An option that was just installed does not workAn option that previously worked does not work now Performance and lockup problemsInsufficient free hard disk drive space Click Start ComputerExcessive number of fragmented files Serial port problems Printer problemsSoftware problems Click OptimizeSoftware does not work as expected USB problemsLenovo Solution Center Getting information, help, and service Using the documentation and diagnostic programs Help and serviceCalling for service Lenovo Support Web sitePurchasing additional services Using other servicesThinkCentre Edge User Guide Appendix A. Notices Trademarks Export classification notice Appendix B. Regulatory informationElectronic emissions notices Federal Communications Commission Declaration of ConformityThinkCentre Edge User Guide Additional regulatory information ThinkCentre Edge User Guide Recycling information Appendix C. Weee and recycling informationImportant Weee information Recycling information for Brazil Battery recycling information for TaiwanBattery recycling information for the European Union ThinkCentre Edge User Guide Ukraine RoHS China RoHS Turkish RoHSIndia RoHS Windows 7 or Windows 8 operating system Appendix E. Energy Star model informationThinkCentre Edge User Guide Bakım, onarım ve kullanımda uyulması gereken kurallar İmalatçı ya da ithalatçı firmaya ilişkin bilgilerTaşıma ve nakliye sırasında dikkat edilecek hususlar Kullanım hatalarına ilişkin bilgilerBağlantı ve montaja ilişkin bilgiler Bdh Bilişim Destek Hiz. San. Ve Tic. A.Ş Garanti Hizmetinin Alınabileceği MerkezlerDestek Bilgisayar Ve İletişim Hiz. Tic. A.Ş Bdh Bilişim Destek Hizmetleri San.Ve TicYedi Yirmidört Bilişim Hizmetleri Ticaret A.S Bdh Bilişim Destek Hizmetleri San.Ve Tic.AşBilgi Birikim Sistemleri Elktr. ve Bilg Bdh Bilişim Destek Hizmetleri San.Ve Tic. A.Ş Adapa Bilgi Sistemleri Tur.San. Ve Tic.A.ŞBdh Bilişim Destek Hizmetleri Sanayi Ve Ticaret A.Ş Bdh Bilişim Destek Hizmetleri San.Ve Tic.A.ŞŞanliurfa Index Password Administrator Considerations
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