Lenovo 3426, 3398, 3397, 3399, 3414, 3396 Reinstalling software programs, Reinstalling device drivers

Page 54

If the device subfolder contains a file with the .inf extension and you want to install the device driver using the INF file, refer to your Windows Help and Support information system for detailed information about how to install the device driver.

Note: If you need updated device drivers, see “Getting the latest device drivers for your computer” on page 51 for more information.

Reinstalling software programs

If a software program you installed on your computer is not working correctly, you might need to remove and reinstall it. Reinstalling overwrites the existing programs files and usually fixes any problems that you might have had with that program.

To remove a program in your system, see Microsoft Windows help system for detailed information.

To reinstall the program, do one of the following:

Note: The method of reinstalling a program varies from program to program. Refer to the documentation provided with the program to see if your program has special installation instructions.

To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information.

To reinstall selected application programs that came preinstalled from Lenovo, do the following:

1.Turn on the computer.

2.Go to the C:\SWTOOLS directory.

3.Open the APPS folder. Within the APPS folder, there are several subfolders named for various applications installed in your computer.

4.Open the appropriate application subfolder.

5.In the application subfolder, look for a SETUP.EXE file or other appropriate EXE files for setup. Double-click the file and follow the instructions on the screen to complete the installation.

Reinstalling device drivers

To reinstall a device driver for an option you installed, refer to the documentation that comes with the option.

When you reinstall device drivers, you are changing the current configuration of your computer. Reinstall device drivers only when it is necessary to correct a problem with your computer.

For more information about reinstalling device drivers that came with your computer, see “Reinstalling preinstalled applications and device drivers” on page 41.

Solving recovery problems

If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following:

Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium” on page 40.

Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings. See “Creating and using recovery media” on page 37.

Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media, you might not have the rescue device (an internal hard disk drive, a disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence. You must first make sure that your rescue device is set as the first boot device in the startup

42ThinkCentre Edge User Guide

Image 54
Contents ThinkCentre Edge User Guide Third Edition September Copyright Lenovo Contents Appendix A. Notices Iii Iv ThinkCentre Edge User Guide Important safety information Service and upgradesStatic electricity prevention Power cords and power adapters Extension cords and related devicesPlugs and outlets External devicesHeat and product ventilation Modem safety information Operating environmentPower supply statement Cleaning and maintenanceLaser compliance statement ThinkCentre Edge User Guide Features Product overviewPower supply System management featuresInput/Output I/O features ConnectivitySecurity features Preinstalled software programsPreinstalled operating system Specifications Accessing Lenovo programs on the Windows 7 operating systemLenovo programs Accessing Lenovo programs from Control Panel Program Icon nameCommunications Utility Accessing Lenovo programs on the Windows 8 operating systemAn introduction to Lenovo programs Fingerprint SoftwarePassword Manager Lenovo SettingsLenovo Solution Center Power ManagerSystem Update LocationsView Management Utility Connector Description Locating connectors on the rear of your computer Hdmi connectorAdjusting the computer stand Machine type and model labelFollowing is a sample of the machine type and model label Accessing Control Panel on the Windows 8 operating system Using your computerFrequently asked questions Where can I find help about the Windows operating system?Using the blue ThinkVantage button Using the keyboardUsing Windows shortcut keys Using a fingerprint readerSetting the volume from the desktop Using the wheel mouseAdjusting audio Adding the volume icon to the taskbarSound section, click Adjust system volume Setting the volume from Control PanelUsing CDs and DVDs Handling and storing CD and DVD mediaUsing the single-touch and multi-touch feature Playing a CD or DVDRecording a CD or DVD Using the single-touch feature Using the multi-touch featureArranging your workspace Accessibility and comfortYou and your computer ComfortGlare and lighting Air circulationElectrical outlets and cable lengths Voltage-selection switch Register your computer with LenovoMoving your computer to another country or region Replacement power cords Security features SecurityUsing passwords Bios passwordsAttaching an integrated cable lock Windows passwords Using and understanding firewallsProtecting data against viruses ThinkCentre Edge User Guide Installing external options Installing or replacing hardwareInstalling or replacing hardware Removing and reinstalling the system stand hinge coverRemoving the system stand hinge cover Removing and reinstalling the system stand Removing the system stand Removing and reinstalling the foot stands Removing the rubber piece from each foot standReinstall the rubber piece on each foot stand Replacing the wireless keyboard Replacing the USB keyboard or mouseReplacing the wireless mouse Installing the keyboard batteriesInstalling or replacing hardware Obtaining device drivers Recovery information Recovery information for the Windows 7 operating systemCreating and using recovery media Using recovery media Performing backup and recovery operationsCreating recovery media Performing a backup operationUsing the Rescue and Recovery workspace Performing a recovery operationClick the Restore your system from a backup icon Creating and using a rescue medium Using a rescue mediumCreating a rescue medium Reinstalling preinstalled applications and device drivers Reinstalling preinstalled applicationsReinstalling preinstalled device drivers Reinstalling software programs Reinstalling device driversSolving recovery problems Recovery information for the Windows 8 operating system Refreshing your computerThinkCentre Edge User Guide Viewing and changing settings Using the Setup Utility programStarting the Setup Utility program Password considerationsSetting, changing, and deleting a password Power-On PasswordAdministrator Password Enabling or disabling a deviceSelecting a temporary startup device Exiting the Setup Utility programSelecting a startup device Selecting or changing the startup device sequenceThinkCentre Edge User Guide Using system programs Updating flashing the Bios from a discUpdating system programs Updating flashing the Bios from your operating system Click Downloads and driversKeeping your computer current Preventing problemsUsing System Update Getting the latest device drivers for your computerCleaning your computer BasicsOptical mouse ComputerKeyboard Display screenCleaning a glass-screen surface Good maintenance practicesCleaning a liquid crystal display LCD surface Moving your computerPreventing problems ThinkCentre Edge User Guide Troubleshooting and diagnostics Basic troubleshootingTroubleshooting procedure Troubleshooting Audio problemsNo audio in Windows Sound comes from one external speaker only No audio in DOS applications or gamesCD problems CD or DVD does not workDVD movie will not play DVD problemsBlack screen instead of DVD video No audio or intermittent audio while playing DVD movieInvalid disc or no disc found message Intermittent problemsKeyboard, mouse, or pointing device problems All or some keys on the keyboard do not workFingerprint reader does not work Mouse or pointing device does not workPointer on the screen does not move smoothly with the mouse Click Hardware and Sound Click Devices and PrintersMonitor problems Wireless keyboard does not workWrong characters appear on the screen Image appears to be flickering Image is discoloredYour computer cannot connect to the network Networking problemsEthernet problems Click Start Control Panel Click Hardware and SoundWireless LAN problem Wake on LAN feature is not workingAdapter stops working for no apparent reason Bluetooth problem Option problemsWireless WAN problem An option that was just installed does not workInsufficient free hard disk drive space Performance and lockup problemsAn option that previously worked does not work now Click Start ComputerExcessive number of fragmented files Software problems Printer problemsSerial port problems Click OptimizeUSB problems Software does not work as expectedLenovo Solution Center Getting information, help, and service Calling for service Help and serviceUsing the documentation and diagnostic programs Lenovo Support Web siteUsing other services Purchasing additional servicesThinkCentre Edge User Guide Appendix A. Notices Trademarks Electronic emissions notices Appendix B. Regulatory informationExport classification notice Federal Communications Commission Declaration of ConformityThinkCentre Edge User Guide Additional regulatory information ThinkCentre Edge User Guide Appendix C. Weee and recycling information Important Weee informationRecycling information Battery recycling information for Taiwan Recycling information for BrazilBattery recycling information for the European Union ThinkCentre Edge User Guide China RoHS Turkish RoHS Ukraine RoHSIndia RoHS Appendix E. Energy Star model information Windows 7 or Windows 8 operating systemThinkCentre Edge User Guide Taşıma ve nakliye sırasında dikkat edilecek hususlar İmalatçı ya da ithalatçı firmaya ilişkin bilgilerBakım, onarım ve kullanımda uyulması gereken kurallar Kullanım hatalarına ilişkin bilgilerBağlantı ve montaja ilişkin bilgiler Destek Bilgisayar Ve İletişim Hiz. Tic. A.Ş Garanti Hizmetinin Alınabileceği MerkezlerBdh Bilişim Destek Hiz. San. Ve Tic. A.Ş Bdh Bilişim Destek Hizmetleri San.Ve TicBdh Bilişim Destek Hizmetleri San.Ve Tic.Aş Bilgi Birikim Sistemleri Elktr. ve BilgYedi Yirmidört Bilişim Hizmetleri Ticaret A.S Bdh Bilişim Destek Hizmetleri Sanayi Ve Ticaret A.Ş Adapa Bilgi Sistemleri Tur.San. Ve Tic.A.ŞBdh Bilişim Destek Hizmetleri San.Ve Tic. A.Ş Bdh Bilişim Destek Hizmetleri San.Ve Tic.A.ŞŞanliurfa Index Password Administrator Considerations