Sanyo PLC-WXE45 owner manual Appendix, Troubleshooting

Appendix

Troubleshooting

Before calling your dealer or service center for assistance, check the items below once again.

–  Make sure you have properly connected the projector to peripheral equipment as described on pages 14-16. –  Make sure all equipment is connected to the AC outlet and the power is turned on.

–  When you operate the projector with a computer and it does not project an image, restart the computer.

Problem:

No power

–  Solutions

–  Plug the power cord of the projector into the AC outlet. –  See if the POWER indicator lights red.

–  Wait until the POWER indicator stops blinking to turn on the projector again. The projector can be turned on after the POWER indicator turns red (see page 19).

–  Check the WARNING indicator. If the WARNING indicator lights red, the projector cannot be turned on (see on page 54).

–  Check the projection lamp (see page 57).

PIN code dialog box appears at start-up

–  PIN code lock is being set. Enter a PIN code; the “1234” or numbers you have set (see pages 18, 47–48).

The initial display is not shown.

–  Make sure "Off" or "Countdown Off" are not chosen at Display function (see page 41).

The initial display is not same with the default one.

–  Make sure "User" or "Off" are not chosen at Logo function (see page 42).

Input signal switches automatically. –  Make sure Input search function is adjusted properly (see page

(or does not switch automatically)	44).
	–  Check the connection between your computer or video equipment
	and the projector (see pages 14-16)
	–  See if the input signal is correctly output from your computer. Some
	laptop computers may need to be changed the setting for monitor
	output when connected to the projector. See your computer’s
	instruction manual for the setting
	–  It takes about 30 seconds to display an image after turning on the
No image	projector.
	–  See if the selected system is corresponding with your computer or
	video equipment (see pages 26, 36)
	–  Select correct input source once again through menu operation
	(see pages 25 ,34–35).
	–  Make sure the temperature is not out of the specified operating
	temperature (41 ˚F–95 ˚F [5 ˚C–35 ˚C]).
	–  When "No Show" is operating, the image can not be displayed.
	Press the NO SHOW button or any other button on the remote
	control.
	–  Adjust focus of the projector (see page 22).
	–  Provide proper distance between the projector and the projection
	screen (see page 13).
Image is out of focus.	–  Check the projection lens to see if it needs cleaning (see page 56).
	–  Moving the projector from a cool to warm place may result in
	moisture condensation on the projection lens. If this occurs, leave
	the projector off and wait until condensation evaporates.
	–  Projecting from the excessive slant angel to the screen may cause
	keystone distortion and partial imperfect focus.

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