Kodak I3200, I3400 manual Problem solving

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Problem solving

Use the list below as a guide to check possible solutions to problems you may encounter when using the printer.

Problem	Possible Solution
Print quality is poor or inconsistent	• Be sure the ink cartridge is not empty.
	• Be sure the ink cartridge is properly installed.
	• Be sure the ink cartridge is in the correct position for printing.
	• Verify that the printer has been enabled in the scanning application and
	that the expected print string has been specified.
	• Verify that all printer connectors are securely fastened and that the
	printer cable is securely attached.
	• Clean the print head (see “Printing problems when starting up due to
	dry print head” below).

Printing problems when starting up	Remove the ink cartridge from the printer carrier and using a damp cloth
due to dry print head	or swab, dab (do not wipe) the ink jets on the ink cartridge, replace the
	ink cartridge and try again.

Not printing	• Be sure that printing is enabled in the scanning application.
	• Check to be sure that the ink cartridge/printer carrier is secure and in
	the desired print position.
	• Be sure the tape is removed from the print head.

U2 is displayed in the operator	• Printer Accessory or ink cartridge is not installed.
control panel when trying to print
Ink is being sprayed on the back of	• Verify that the printer carrier is securely in a print position (see the
the scanner	section entitled, “Changing print positions” earlier in this chapter).
Printer door will not close	• Verify that the printer carrier is in the “printing” position.

4-6	A-61778 September 2012

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Contents Page User Precautions SafetyEuropean Union Acoustic emission Environmental informationEMC statements Page Overview ContentsAccessories What’s in the box Front view Scanner componentsPage Optional Printer Accessory Printer access view Inside view Rear view Contents Setup Installation/First ScanConnect scanner Getting your scanner ready ScanningScanner ready Getting your documents ready to scan Power saver mode and turning the scanner off Contents Adjusting the input tray Scanner AdjustmentsUsing the rear document exit Selecting your scanning application Document Printing Print locations horizontal Characteristic Description Maximum lines Maximum charactersPrint locations vertical Print orientationLoad position Printing position Installing/replacing the ink cartridgePage Changing print positions Problem solving Maintenance Kodak Digital Science Roller Cleaning Pads Cleaning tools and materials Opening the scanner coverPage Cleaning the rollers Cleaning the separation roller tires Cleaning the imaging Cleaning the feed module tiresGuides Final cleaning steps Cleaning sheetRunning a transport Replacing the feed module or feed module tires Replacement proceduresIMPORTANTDo not overstretch the tire it may tear Replacing the separation roller or separation roller tires Replacing the front transport roller Page Accessories Accessories CAT NoSupplies/Consumables CAT No Problem Possible Solution TroubleshootingTo remove a document jam ToolsComputer Management to display the Computer Click StartSettingsControl PanelAdministrativeProblem Possible Solution Segment LED indicator Explanation Display Steady red then flashing green scanner is powering upCodes Appendix a Specifications Limited Warranty for Kodak Scanners Appendix B Warranty US and Canada onlyWarranty exclusions Installation Warning and DisclaimerReturn procedure How to obtain Limited Warranty serviceWarranty Service descriptions Packaging and shipping guidelinesDepot service On-site serviceImportant restrictions Contacting Kodak