Kodak I3400, I3200 manual Problem Possible Solution

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Problem

Possible Solution

Scanner pauses excessively during	Make sure that:
scanning	• the host computer meets minimum requirements for scanning.
	• there is enough free space on the hard disk drive.
	• all other applications are closed.
	• you are using a USB 2.0 (or higher) connection.
	You can also try changing the scanning options (compression, etc.) in
	your scanning application.

Roller marks or streaks appear on	Clean the feed module, transport rollers and separation roller and tires.
documents after scanning	Refer to Chapter 5, Maintenance.
Vertical lines appear on the image	• Clean the imaging guides. Refer to Chapter 5, Maintenance.
	• Enable the Streak Filter option or increase the aggressiveness.
Documents are multifeeding	Make sure that:
	• the leading edges of all batched documents are centered in the feeder
	so that each document will come in contact with the feed rollers.
	• the feed module and separation roller are clean and not worn.
	• documents with an unusual texture or surface are fed manually.
	• the gap release is not in the vertical position.

U3 is displayed in the operator control	The document(s) you are trying to scan is too long.
panel	• Verify that the Document Management: Maximum Length option on
	the Device-General tab (TWAIN Datasource) or the Longest
	Document option on the Scanner tab (ISIS Driver) is set to longer than
	the longest document being scanned. The default is 17 inches /
	43.2 cm.
	• Decrease the resolution.

A-61771 September 2012

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Contents Page Safety User PrecautionsEuropean Union Acoustic emission Environmental informationEMC statements Page Contents OverviewAccessories What’s in the box Scanner components Front viewPage Optional Printer Accessory Printer access view Inside view Rear view Installation/First Scan Contents SetupConnect scanner Getting your scanner ready ScanningScanner ready Getting your documents ready to scan Power saver mode and turning the scanner off Scanner Adjustments Contents Adjusting the input trayUsing the rear document exit Selecting your scanning application Document Printing Characteristic Description Maximum lines Maximum characters Print locations horizontalPrint locations vertical Print orientationInstalling/replacing the ink cartridge Load position Printing positionPage Changing print positions Problem solving Maintenance Cleaning tools and materials Opening the scanner cover Kodak Digital Science Roller Cleaning PadsPage Cleaning the rollers Cleaning the separation roller tires Cleaning the imaging Cleaning the feed module tiresGuides Final cleaning steps Cleaning sheetRunning a transport Replacement procedures Replacing the feed module or feed module tiresIMPORTANTDo not overstretch the tire it may tear Replacing the separation roller or separation roller tires Replacing the front transport roller Page Accessories Accessories CAT NoSupplies/Consumables CAT No Problem Possible Solution TroubleshootingTo remove a document jam Click StartSettingsControl PanelAdministrative ToolsComputer Management to display the ComputerProblem Possible Solution Segment LED indicator Explanation Display Steady red then flashing green scanner is powering upCodes Appendix a Specifications Appendix B Warranty US and Canada only Limited Warranty for Kodak ScannersWarranty exclusions Installation Warning and DisclaimerHow to obtain Limited Warranty service Return procedureWarranty Service descriptions Packaging and shipping guidelinesDepot service On-site serviceImportant restrictions Contacting Kodak