Kodak I3200, I3400 Appendix B Warranty US and Canada only, Limited Warranty for Kodak Scanners

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Appendix B Warranty - US and Canada only

Congratulations on the purchase of a Kodak Scanner. Kodak Scanners are designed to provide end users with the highest performance and reliability. All Kodak Scanners are covered by the following Limited Warranty.

Limited Warranty for Kodak Scanners

Eastman Kodak Company provides the following Limited Warranty on Kodak Scanners (excluding spare parts and consumables) distributed by Kodak or through Kodak’s authorized distribution channels:

Kodak warrants that a Kodak Scanner, from the time of sale through the Limited Warranty period applicable to the Product, will be free of defects in materials or workmanship and will conform to the performance specifications applicable for the particular Kodak Scanner.

All Kodak Scanners are subject to the Warranty Exclusions described below. A Kodak Scanner found to be defective or which does not conform to the product specifications will be repaired or replaced with new or refurbished product at Kodak’s option.

Purchasers may determine the applicable Limited Warranty period for the Kodak Scanners purchased by calling (800) 822- 1414, or by visiting www.Kodak.com/go/disupport or by reviewing the Limited Warranty Summary Card enclosed with the Kodak Scanner.

Proof of purchase is required to demonstrate eligibility for warranty service.

Warranty exclusions

Kodak’s Limited Warranty does not apply to a Kodak Scanner that has been subjected to physical damage after purchase, caused, for example, by casualty, accident, acts of God or transportation, including (a) by a failure to properly package and ship the Scanner back to Kodak for warranty service in accordance with Kodak’s then current Packaging and Shipping Guidelines, including failure to replace the shipping restraint prior to shipping, or by a failure to remove the shipping restraint prior to use; (b) resulting from the user’s installation, system integration, programming, re-installation of user operating systems or applications software, systems engineering, relocation, reconstruction of data, or removal of the product or any component (including breakage of a connector, cover, glass, pins, or seal); (c) from service, modification or repair not performed by Kodak or a service provider authorized by Kodak or by tampering, use of counterfeit or other non-Kodak components, assemblies, accessories, or modules; (d) by misuse, unreasonable handling or maintenance, mistreatment, operator error, failure to provide proper supervision or maintenance, including use of cleaning products or other accessories not approved by Kodak or use in contravention of recommended procedures or specifications; (e) by environmental conditions (such as excessive heat or other unsuitable physical operating environment), corrosion, staining, electrical work external to the product or failure to provide electro-static discharge (ESD) protection; (f) by failure to install firmware updates or releases available for the product and (g) by such other supplemental exclusions published from time to time online at www.Kodak.com/go/disupport or by calling (800) 822-1414.

Kodak provides no Limited Warranty for products purchased from countries other than the United States. Purchasers of products from foreign distribution channels must seek warranty coverage, if any, through the original source of purchase.

Kodak provides no Limited Warranty for products that are purchased as part of a third party manufacturer’s product, computer system or other electronic device.

Any warranty for these products is provided by the OEM (Original Equipment Manufacturer) as part of that manufacturer’s product or system.

The replacement product assumes the remainder of the Limited Warranty period applicable to the defective product or thirty (30) days, whichever is longer.

Installation Warning and Disclaimer

KODAK WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE SALE, INSTALLATION, USE, SERVICING OR IMPROPER FUNCTIONING OF THIS PRODUCT, REGARDLESS OF THE CAUSE. SUCH DAMAGES FOR WHICH KODAK WILL NOT BE RESPONSIBLE, INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF REVENUE OR PROFIT, LOSS OF DATA, DOWNTIME COSTS, LOSS OF USE OF THE PRODUCT, COST OF ANY SUBSTITUTE PRODUCT, FACILITIES OR SERVICES OR CLAIMS OF CUSTOMERS FOR SUCH DAMAGES.

If there is any conflict between other sections of this appendix and the Limited Warranty, the terms of the Limited Warranty prevail.

A-61771 August 2012

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Contents Page User Precautions SafetyEuropean Union Acoustic emission Environmental informationEMC statements Page Overview ContentsAccessories What’s in the box Front view Scanner componentsPage Optional Printer Accessory Printer access view Inside view Rear view Contents Setup Installation/First ScanConnect scanner Getting your scanner ready ScanningScanner ready Getting your documents ready to scan Power saver mode and turning the scanner off Contents Adjusting the input tray Scanner AdjustmentsUsing the rear document exit Selecting your scanning application Document Printing Print orientation Characteristic Description Maximum lines Maximum charactersPrint locations horizontal Print locations verticalLoad position Printing position Installing/replacing the ink cartridgePage Changing print positions Problem solving Maintenance Kodak Digital Science Roller Cleaning Pads Cleaning tools and materials Opening the scanner coverPage Cleaning the rollers Cleaning the separation roller tires Cleaning the imaging Cleaning the feed module tiresGuides Final cleaning steps Cleaning sheetRunning a transport Replacing the feed module or feed module tires Replacement proceduresIMPORTANTDo not overstretch the tire it may tear Replacing the separation roller or separation roller tires Replacing the front transport roller Page Accessories Accessories CAT NoSupplies/Consumables CAT No Problem Possible Solution TroubleshootingTo remove a document jam ToolsComputer Management to display the Computer Click StartSettingsControl PanelAdministrativeProblem Possible Solution Segment LED indicator Explanation Display Steady red then flashing green scanner is powering upCodes Appendix a Specifications Installation Warning and Disclaimer Appendix B Warranty US and Canada onlyLimited Warranty for Kodak Scanners Warranty exclusionsPackaging and shipping guidelines How to obtain Limited Warranty serviceReturn procedure Warranty Service descriptionsDepot service On-site serviceImportant restrictions Contacting Kodak