Kodak manual Kodak Hero 2.2 All-in-One Printer

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KODAK HERO 2.2 All-in-One Printer

Problem

Ink cartridge errors

Too much paper curl after printing

Print quality

Paper jam

Cannot send or receive a fax

Possible Solutions

Make sure that KODAK Ink Cartridges are installed. Do not use non-Kodak brand or refilled ink cartridges.

Remove, then install the cartridges again. Make sure the cartridges click into place.

If you are printing pictures or documents with large areas of image content, try increasing the top and bottom margins when printing in portrait mode or the left and right margins when printing in landscape mode. Start with a 2.5-cm (1.0") margin on top and bottom and a 0.62-cm (0.25") margin on the sides. The larger the margin, the less potential there is for curl.

Print on a higher weight paper, such as 24 lb (90 gsm) paper, or print on KODAK Ultimate Paper.

Apply a border rather than printing in borderless mode.

If the paper is not stacking properly in the output tray, remove the pages as they exit.

For best results, use KODAK Paper or a paper with the COLORLOK Technology logo on the package.

Make sure the paper is loaded correctly. See Loading plain paper, 27 and Loading photo paper , 28.

Clean the printhead:

-Press .

-Press to select Maintenance, then press OK.

-Press to select Clean Printhead, then press OK.

Calibrate the printer:

-Press .

-Press to select Maintenance, then press OK.

-Press to select Calibrate Printer, then press OK.

For more information, go to www.kodak.com/go/

hero2_2support, then type the problem in the search field.

Check for paper behind the duplexer in the cleanout area.

Remove the duplexer and gently remove any paper from inside the printer.

Make sure the paper in the tray is free of tears or creases.

Make sure you do not overload the paper tray.

For more information, go to www.kodak.com/go/ hero2_2support, then type jam in the search field.

Make sure that the wall phone line is plugged into the Line in port.

Verify that the wall jack works by plugging in a phone and checking for a dial tone.

Verify that Regions is set to the correct country code.

www.kodak.com/go/aiosupport

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Contents Kodak Hero 2.2 All-in-One Printer Page Handling Paper Printer OverviewNetworking Your Printer Online Printer Management ToolMobile Printing CopyingScanning Troubleshooting FaxingMaintaining Your Printer Product and Safety Specifications Components Printer OverviewPrinter Overview Feature DescriptionControl panel Home Centre SoftwareConfiguring printer settings Ordering suppliesKodak Hero 2.2 All-in-One Printer Language Time to Low PowerDate and Time Button SoundsBefore you connect Connecting to a wireless networkConnecting to a non-WPS wireless router Networking Your PrinterNetworking Your Printer Connecting to a WPS wireless routerEntering WPS PIN Setting up an IP AddressUsing Push Button Configuration With Push Button Configuration selected, press OKDynamic Dhcp Manual Static Viewing the network configurationPrinting the network configuration Connecting to another Kodak All-in-One PrinterSelect No, my printer is not listed, then click Next Select Yes, my printer is listed, then click Next Changing from USB to a wireless connectionSelect Apple System Preferences If your printer is connected to a computer with Windows OSAccessing the Online Printer Management Tool Online Printer Management ToolDirectly from Home Centre Software v7.x or higher Online Printer Management Tool Using the Online Printer Management ToolConfiguring printer settings Press to select View Network Configuration, then press OKSelect General Friendly Name Changing the printer nameSelect Fax Phonebook Adjusting fax settingsChanging fax settings Editing the fax phonebookSetting up Scan To E-mail Creating the outgoing e-mail profileSelect Scan To E-mail E-mail Profile Click Add New Outgoing E-mail Profile Setting up the e-mail address book Setting options for scan to e-mail Select Scan To E-mail Address BookSelect Scan To E-mail E-mail Option Kodak Hero 2.2 All-in-One Printer Setting up Scan To Network Folder Before you create a network folder profileAdding a network folder profile Select Scan To Network Folder Scan Settings Setting scan settings for scan to network folderChanging printer settings for copying and printing Changing Copy Document and Copy Photo settingsSelect Copy & Print Copy Document or Copy Photo Select Copy & Print Print Photo Changing Print Photo settingsEditing a Google Cloud Print Account Setting up Cloud PrintingAllowed Users Editing the settings for Kodak E-mail Print ServicePrinter Settings Changing the E-mail address for your printerMinimum size Maximum size Imperial units 6 x 216 x 356 mm Handling PaperPaper types Paper sizesEnvelope sizes Loading paperLoading plain paper Handling Paper Loading photo paperUsing the scanner glass Loading originalsLoading envelopes Minimum size Maximum size Imperial units 9.8 x 11 x Using the Automatic Document Feeder ADFKodak Hero 2.2 All-in-One Printer Printing two-sided documents PrintingPrinting documents Printing one-sided documentsManual two-sided printing from a computer with MAC OS Automatic two-sided printing from a computer with MAC OSManual two-sided printing Manual two-sided printing from a computer with Windows OSPrinting Printing picturesPrinting forms from the control panel Viewing pictures on a memory cardUsing default settings to print a picture Changing the settings and printing picturesPrinting from a memory card Print Photos Option SettingsPrinting tagged pictures Printing panoramic pictures Printing from a wireless devicePress for Remote Printing Settings Transferring pictures to a computerTransferring pictures to a computer with MAC OS Transferring pictures to a computer with Windows OSMobile Printing Printing using Google Cloud PrintPrinting pictures from an iPhone, iPad or iPod Touch device Printing using Kodak E-mail Print ServicePrinting pictures from a mobile device Printing e-mails, documents and picturesPrinting pictures from a Blackberry Device Printing pictures and documents from an Android OS DeviceMobile Printing Loading originals for copying Using the default settings to copy a documentAdjusting the settings and copying a document CopyingChanging the number of copies of a document Enlarging or reducing the size of a copyCopying Darkening or lightening a copy Using the default settings to copy a photoAdjusting the settings and copying a photo Copying a photoCopy Photo Option Enlarging or reducing the size of a copy of a photo Changing the number of copies of a photoManual two-sided copying Two-sided copyingBefore you begin scanning ScanningSetting ScanningOptions Scanning to a computer Setting OptionsLoading originals for scanning Scanning from the printer control panelScan Option Scanning to a memory cardScanning to network folder Scan Option SettingsScanning from the computer Scanning to e-mailScanning multiple pictures simultaneously Scanning from the Online Printer Management ToolSelect Picture or Document Select Colour or Black & White Selecting the country/region Connecting the printer for faxingFaxing Before you begin faxingDetermining whether your phone line is dedicated or shared If you have an answering service Entering fax sender informationFaxing Fax Setting Selecting fax settingsFaxing Setting the answer mode auto answer or manual Adding a new phonebook entry Using symbols in phonebook entriesSymbol Description Response by fax Working with the phonebookDeleting a phonebook entry Editing a phonebook entryLoading originals for faxing Changing resolution and brightnessPreparing a fax for transmission Printing a fax coverSending a fax Using the phonebook to send a faxUsing Quick Dial to send a fax Using the numeric keypad to send a faxReceiving a fax automatically Receiving a faxDialling a recently faxed number Sending a fax from your computerFax confirmation Fax settings reportPrinting fax reports Receiving a fax manuallyCancelling a fax General care and cleaning Cleaning the scanner glass and document backingMaintaining Your Printer Maintaining Your Printer Do not use non-Kodak brand or refilled ink cartridges Replacing ink cartridgesRemove the cap Replacing the printhead Maintaining Your Printer Kodak Hero 2.2 All-in-One Printer Maintaining Your Printer To update the software To update the printer firmwareUpdating the software and printer firmware Monitoring and adjusting printer performance Resetting factory defaultsChecking ink levels Kodak Hero 2.2 All-in-One Printer Possible Solutions TroubleshootingBasic troubleshooting ProblemKodak Hero 2.2 All-in-One Printer Getting help on the Web TroubleshootingWi-Fi status light Power status lightWi-Fi status light Power light What it meansCopy document features Product and Safety SpecificationsFeatures and Specifications Photo printing featuresOutput paper tray Copy photo featuresScanning features Input paper trayPaper types supported Product and Safety SpecificationsAutomatic document feeder ADF for originals Fax systemSoftware support Physical specificationsInk cartridges ConnectivitySafety information WarrantySystem requirements Ink cartridge safety LCD screen safetyEuropean compliance statement Regulatory complianceFCC statement Canadian statementsWaste electrical and electronic equipment labelling Reach Article 33 declarations Power supply informationEnergy Star Qualified German compliance statementDeclaration of Conformity Warranty InformationWarranty Warranty Coverage