Kyocera Multifunctional Printer manual Symptom Check Items Corrective Action Reference

Page 55

 

 

 

 

Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

Check Items

Corrective Action

Reference

 

 

 

 

 

 

 

Characters do

Does the version of

Use a browser

page 1

 

not display

your browser

application that

 

 

 

properly in

application support

supports COMMAND

 

 

 

COMMAND

operation using

CENTER.

 

 

 

CENTER.

COMMAND

 

 

 

 

 

CENTER?

 

 

 

 

 

 

 

 

 

 

 

Is the same language

Select the same

page 9

 

 

as that displayed on

language as that

 

 

 

 

the operation panel

displayed on the

 

 

 

 

selected?

operation panel.

 

 

 

 

 

 

 

 

 

I can’t access

Has the administrator

Enter the password.

page 11

 

the other

set a password?

 

 

 

 

pages.

 

 

 

 

 

 

 

 

 

 

 

I can’t perform

Is the printer or

Wait until the operation

-

 

 

settings.

scanner currently in

has been completed.

 

 

 

 

operation?

 

 

 

 

 

 

 

 

 

 

The settings I

Did you click the

Click the Submit button

-

 

 

made are not

Submit button after

and move to another

 

 

 

registered.

making the settings?

page or close

 

 

 

 

 

COMMAND CENTER

 

 

 

 

 

window.

 

 

 

 

 

 

 

 

 

 

Did you click the

Restart this machine.

page 9

 

 

Restart button after

All settings will be

 

 

 

 

making the settings?

registered.

 

 

 

 

 

 

 

 

 

 

Are you using the

Operate COMMAND

-

 

 

 

System menu on this

CENTER after you

 

 

 

 

machine's panel while

have finished with the

 

 

 

 

COMMAND CENTER

System menu.

 

 

 

 

is being operated?

 

 

 

 

 

 

 

 

 

 

The

-

Contact your dealer or

-

 

 

administrator

 

service center.

 

 

 

has forgotten

 

 

 

 

 

the Admin

 

 

 

 

 

password.

 

 

 

 

 

 

 

 

 

 

 

Error or

Is there an error

Perform the

Operation

 

Warning is

message shown in the

troubleshooting

Guide

 

displayed

display?

procedure the

 

 

 

under the

 

messages suggests

 

 

 

STATUS

 

referring to the

 

 

 

indicator.

 

Operation Guide.

 

 

 

 

 

 

 

 

Operation Guide

51

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Contents Command Center Legal and General Information Table of Contents Page Web browser Using Command CenterSystem Requirements ProtocolEncryption Accessing Command CenterAdmin password AuthenticationStart Start Status Pages Start StartSnmp DescriptionNetwork GeneralStart Links Start InformationFAX Dhcp Basic Defaults NetworkBootp BasicUTC/GMT Basic Defaults TimeBasic Defaults Device Defaults Basic Defaults ResetAdditional RAM Disk ModeRAM Disk Size File NameBasic Security Account Settings Basic Security Device Security Interface Block Basic Security Device Security GeneralHTTPS, FTP Basic Security User LoginBasic Security Device Security Network Security SSL, HttpBasic Security Certificates Printer Printer System Printer Summary of Network Printer Access MethodsPrinter System APL. Filter Parameters Printer System APL. FilterPrinter Media Input Scanner Scanner DefaultsPrinter Document Output Scanner SMB Command Center PagesFAX / i-FAX Scanner FTPFAX / i-FAX Common Receive FAX / i-FAX Common DefaultsFAX / i-FAX Common RX/Forward Requirements General Name Enable TimeUse Requirements List AllNumber PrintForward SeparateStatus Destination ListSave to FAX Box NameSMB Click Import Contacts or Import Groups FAX / i-FAX FAX DefaultsFAX / i-FAX FAX Receive FAX / i-FAX FAX TransmitFAX / i-FAX FAX FAX Restrictions General FAX / i-FAX FAX Encryption Key FAX / i-FAX FAX FAX Restrictions Permit Number ListFAX / i-FAX FAX FAX Restrictions Permit ID List FAX / i-FAX FAX FAX Restrictions Reject Number ListFAX / i-FAX i-FAX Smtp POP3 FAX / i-FAX i-FAX POP3FAX / i-FAX i-FAX Domain Restrictions POP3 Restriction List JobsFAX / i-FAX i-FAX Domain Restrictions General FAX / i-FAX i-FAX Domain Restrictions Smtp Restriction ListDocument Box Custom Box Document BoxEditing a FAX Box Document Box FAX BoxDocument Box Polling Box AdvancedDNS Advanced Protocols TCP/IP GeneralWins Advanced Protocols TCP/IP IP Filters Advanced Protocols TCP/IP Logical Printers End of Job Advanced Protocols NetwareStart of Job StringIPP Enables or disables IPPAdvanced Protocols IPP Advanced Protocols AppleTalkWorkgroup Advanced Protocols NetBEUIAdvanced E-mail Smtp General NetBEUIAdvanced E-mail Smtp E-mail Recipient # Advanced E-mail POP3 User # Advanced E-mail POP3 GeneralWrite Community Name LoginPassword Use Apop Advanced Management Snmp SNMPv1/v2cAdvanced Management Snmp SNMPv3 Ldap Advanced Management AuthenticationEnables or disables access to the Ldap server Advanced Management LdapServer Type Advanced Management MaintenanceDomain Name Host NameHttps Advanced Security Secure ProtocolsAdvanced Security IEEE802.1x SSLAdvanced Security IPSec General PFS Advanced Security IPSec Rule1 to Rule3Time LifetimeMeasure Ment LifetimeAdvanced Set to Secure Https Security Secure Symptom Check Items Corrective ActionSecure HTTPS? Center Command CENTER? Symptom Check Items Corrective Action ReferencePage Page Rev .7W
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