Kyocera Multifunctional Printer manual Symptom Check Items Corrective Action, Secure HTTPS?

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Troubleshooting

4 Troubleshooting

Consult the table below to find basic solutions for problems you may encounter with

COMMAND CENTER.

Symptom

Check Items

Corrective Action

Reference

I can’t access	Is the power turned on
COMMAND	to this machine?
CENTER.

Turn the power on to	Operation
this machine, wait until	Guide
it is a ready state, and
try to access
COMMAND CENTER.

Is the network cable	Connect the network	Operation
properly connected?	cable properly.	Guide

Are the network	Perform the network	-
settings that are made	settings from the
in this machine	operation panel.
correct?	Contact your network
	administrator for the
	appropriate settings.

Is the IP address for	Enter the correct IP	-
this machine entered	address. Check this
correctly?	machine IP address
	with your network
	administrator.

Are the LAN settings that are made in Web browser correct?

Check the settings	-
made in Web browser.
Refer to the Help
function in your
browser.

	Has the administrator	Access COMMAND	page 35
	set up an IP Filter	CENTER from an
	function?	approved IP address.

	Is HTTP Security on	When HTTP Security is	page 46
	the Advanced >	set to Secure (HTTPS),
	Security > Secure	specify a URL that
	Protocol page set to	begins with https://. You
	Secure (HTTPS)?	cannot access
		COMMAND CENTER
		with an http:// URL.

	Does the version of	Use a browser	page 1
	your browser	application that
	application support	supports COMMAND
	operation using	CENTER.
	COMMAND
	CENTER?

50	KYOCERA COMMAND CENTER

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Contents Command Center Legal and General Information Table of Contents Page Protocol Using Command CenterSystem Requirements Web browserAuthentication Accessing Command CenterAdmin password EncryptionStart Start Start Start Status PagesGeneral DescriptionNetwork SnmpStart Information Start LinksFAX Basic Basic Defaults NetworkBootp DhcpBasic Defaults Time UTC/GMTBasic Defaults Reset Basic Defaults Device DefaultsFile Name RAM Disk ModeRAM Disk Size AdditionalBasic Security Account Settings Basic Security Device Security General Basic Security Device Security Interface BlockSSL, Http Basic Security User LoginBasic Security Device Security Network Security HTTPS, FTPBasic Security Certificates Printer Printer Summary of Network Printer Access Methods Printer SystemPrinter System APL. Filter Printer System APL. Filter ParametersPrinter Media Input Scanner Defaults ScannerPrinter Document Output Scanner FTP Command Center PagesFAX / i-FAX Scanner SMBFAX / i-FAX Common Defaults FAX / i-FAX Common ReceiveFAX / i-FAX Common RX/Forward Requirements General All Enable TimeUse Requirements List NameSeparate PrintForward NumberName Destination ListSave to FAX Box StatusSMB FAX / i-FAX FAX Defaults Click Import Contacts or Import GroupsFAX / i-FAX FAX Transmit FAX / i-FAX FAX ReceiveFAX / i-FAX FAX FAX Restrictions General FAX / i-FAX FAX FAX Restrictions Reject Number List FAX / i-FAX FAX FAX Restrictions Permit Number ListFAX / i-FAX FAX FAX Restrictions Permit ID List FAX / i-FAX FAX Encryption KeyFAX / i-FAX i-FAX Smtp FAX / i-FAX i-FAX POP3 POP3FAX / i-FAX i-FAX Domain Restrictions Smtp Restriction List JobsFAX / i-FAX i-FAX Domain Restrictions General FAX / i-FAX i-FAX Domain Restrictions POP3 Restriction ListDocument Box Document Box Custom BoxDocument Box FAX Box Editing a FAX BoxAdvanced Document Box Polling BoxAdvanced Protocols TCP/IP General DNSWins Advanced Protocols TCP/IP IP Filters Advanced Protocols TCP/IP Logical Printers String Advanced Protocols NetwareStart of Job End of JobAdvanced Protocols AppleTalk Enables or disables IPPAdvanced Protocols IPP IPPNetBEUI Advanced Protocols NetBEUIAdvanced E-mail Smtp General WorkgroupAdvanced E-mail Smtp E-mail Recipient # Advanced E-mail POP3 General Advanced E-mail POP3 User #Advanced Management Snmp SNMPv1/v2c Name LoginPassword Use Apop Write CommunityAdvanced Management Snmp SNMPv3 Advanced Management Ldap Advanced Management AuthenticationEnables or disables access to the Ldap server LdapHost Name Advanced Management MaintenanceDomain Name Server TypeSSL Advanced Security Secure ProtocolsAdvanced Security IEEE802.1x HttpsAdvanced Security IPSec General Advanced Security IPSec Rule1 to Rule3 PFSMent Lifetime LifetimeMeasure TimeSymptom Check Items Corrective Action Advanced Set to Secure Https Security SecureSecure HTTPS? Symptom Check Items Corrective Action Reference Center Command CENTER?Page Page Rev .7W