Lexmark 840 manual Set Page Protect to Off from the Setup Menu, Finishing Menu

Page 96

Troubleshooting

Symptom

Cause

Solution

Held jobs do not print.

A formatting error has

• Print the job. (Only part of the job may print.)

 

occurred.

• Delete the job.

 

 

• Free up additional printer memory by scrolling through the list of

 

The printer has

 

held jobs and deleting others you have sent to the printer.

 

insufficient memory.

 

 

 

 

 

 

The printer has received

Delete the job.

 

invalid data.

 

 

 

 

Job takes longer than

The job is too complex.

Reduce the complexity of your print job by eliminating the number

expected to print.

 

and size of fonts, the number and complexity of images, and the

 

 

number of pages in the job.

 

 

 

 

Page Protect is set to

Set Page Protect to Off from the Setup Menu.

 

On.

For more information, see the Menus and Messages Guide.

 

 

 

 

 

Job prints from the

The operator panel menu

Make sure the Paper Size and Paper Type specified in the printer

wrong tray or on the

settings do not match the

driver match the paper size and type in the tray.

wrong paper or specialty

media loaded in the tray.

 

media.

 

 

 

 

 

Incorrect characters

You are using an

If you are using a parallel interface, make sure you are using an

print.

incompatible parallel

IEEE 1284-compliant parallel cable. We recommend Lexmark part

 

cable.

number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel

 

 

port.

 

 

 

 

The printer is in Hex

If Ready Hex appears on the display, you must exit Hex Trace

 

Trace mode.

mode before you can print your job. Turn the printer off and back

 

 

on to exit Hex Trace mode.

 

 

 

Tray linking does not

Tray linking is not

• Make sure both the size and type of media are the same in both

work.

configured properly.

trays.

 

 

• Make sure the paper guides in the trays are set for the correct

 

 

size media.

 

 

• Make sure the menu values for both size and type are set

 

 

correctly in the Paper menu.

 

 

• See Linking trays on page 59 or see the Menus and

 

 

Messages Guide for more information.

 

 

 

Large jobs do not collate.

Collate is not set to On.

Set Collation to On in the Finishing Menu or through the printer

 

 

driver.

 

 

Note: Setting Collation to Off in the driver overrides the setting in

 

 

the Finishing Menu.

 

 

See the Menus and Messages Guide for more information.

 

 

 

 

The job is too complex.

Reduce the complexity of the print job by eliminating the number

 

 

and size of fonts, the number and complexity of images, and the

 

 

number of pages in the job.

 

 

 

 

The printer does not

Add printer memory or an optional hard disk.

 

have enough memory.

 

 

 

 

Unexpected page breaks

The job has timed out.

Set Print Timeout to a higher value from the Setup Menu.

occur.

 

See the Menus and Messages Guide for more information.

 

 

 

 

 

Solving printing problems

96

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Contents W840 Safety information Edition MarchTrademarks Contents Contents 112 Conventions used in this book Printer overview Basic modelConfigured model Learning about the printerPaper Menu Reports Settings MenuUnderstanding the printer operator panel MenuStop Navigation buttonsIndicator light Button or operator panel FunctionStatus Indicates Numeric padWindows Operating system Go toUsing Windows 95 and Windows 98 first edition Installing drivers for local printingClick Install Printer and Software Click Have DiskSetting parameters in the printer Installing a printer driverSerial printing Setting parameters in the communications COM port Click PropertiesDouble-clickPrint Center or Printer Setup Utility Macintosh`Creating a desktop printer icon Mac OS UNIX/Linux For Mac OS 9.0 Open Apple LaserWriterDouble-clickDesktop Printer Utility Printing a network setup Assigning a printer IP addressVerifying the IP settings Installing drivers for network printingSupported printer drivers Supported network printer portsPrinting configuration Operating system Go to DirectShared Click Add PortInstalling drivers for network printing Configuring Drag‘N’Print Click Start Æ Settings Æ PrintersClose Network Neighborhood Install a custom PPD file Mac OSUsing IP Printing NetWare Installing options Accessing the printer system board Installing optionsInstalling options Installing a printer memory card Installing a flash memory or firmware card Installing an option card Installing options Installing a hard disk Installing options Replacing the access panel Understanding paper and specialty media 5 guidelines Supported print mediaSize Dimensions Understanding paper and specialty media guidelinesPrint media sizes Indicates supportMedia sizes supported in the finisher Bin Size Standard Offset Staple PunchFeed characteristics by print media size Print media types Print media weights Media weights supported in the finisher Upper limitEnvelopes Paper characteristics Selecting print mediaPaper Paper Transparencies Envelopes Labels Card stockUnacceptable paper Selecting paperSelecting preprinted forms and letterhead Printing on letterheadMedia source or process Print side Top Single-sided printingTransparencies EnvelopesSelecting transparencies Labels Storing print media Avoiding jamsCard stock Avoiding jams Printing Loading standard or optional 500-sheet traysPrinting Printing Loading the multipurpose feeder Printing Printing Loading the 2000-sheet dual input trays Loading the 2000-sheet high capacity feeder Printing Setting up trays with different orientations Changing the Custom Type NameClick Configuration Click Paper Menu Click Custom Names Linking traysIdentifying and linking output bins Linking output binsOutput bin Each bin accommodates Illustration of output bin Sending a job to print Printing from a USB flash memory device Canceling a print job Canceling a job from the printer operator panelCanceling a job from a computer running Windows Printing the menu settings Canceling a job from a Macintosh computerCanceling a job from the desktop Canceling a job from a Macintosh computer running Mac OSPrinting a font sample list Printing a directory listPrinting confidential and held jobs Printing a confidential jobPrinting Windows MacintoshAt the printer Print Time FiltersPrinting and deleting held jobs Macintosh Copies & Pages or General pop-up menu, select Job RoutingPrinting A5/Statement or JIS-B5/Executive sizes Determining the status of supplies Storing suppliesReady. Tray 1 Low, Tray 2 Low… Status / SuppliesPhotoconductor kit end-of-life Conserving suppliesOrdering supplies Ordering a toner cartridgeMaintenance kit Recycling Lexmark productsOrdering staple cartridges Machine voltage Part numbersIdentifying jams 23x Paper Jam Show areas Pages jammedOpen manual Feed door Show aAccess doors and trays Clearing jamsUnderstanding jam messages Clearing printer jamsPaper Jam Check MP Feeder Message What to do24x Paper Jam Check Tray Clearing printer jams Clearing jams 200, 201, and 202 Paper Jam Check Door a Paper Jam Check Areas A/E Clearing jams Paper Jam Check Door A, E, D Clearing jams Paper Jam Check A, D Clearing Area B Open Door B Remove the jammed media Close Door B Slide the feeder firmly against the printer Press Clearing Area C Clearing jams 28x Paper Jam Check Finisher Clearing Area FClearing jams Clearing Area G Clearing Area HClearing staple jams Clearing jams Online customer support Calling for service Checking an unresponsive printerSolving printing problems TroubleshootingSymptom Cause Solution Check the Print as image boxSet Page Protect to Off from the Setup Menu See Linking trays on page 59 or see the MenusFinishing Menu Solving option problems See Solving 2000-sheet drawer problems onOption Action Supported print media onSolving 2000-sheet drawer problems Problem SolutionSolving paper feed problems See Storing print media on page 47 for moreSee Clearing printer jams on page 75 for more Solving print quality problems Problem ActionSpecialty media guidelines on page 35 for more details Http//support.lexmark.comABC 102 Menu selection Purpose Values Driver option Purpose Values†Adjusting operator panel brightness and contrast Disabling operator panel menusRestoring factory default settings Administrative supportEnabling operator panel menus Adjusting Power Saver Disabling Power SaverContents will be lost. Continue? appears Encrypting the diskSetting security using the Embedded Web Server EWS Setting the system passwordUsing the secure Embedded Web Server Click ConfigurationUsing Secure mode Click TCP/IP Port AccessSupporting IPSec Internet Protocol Security Using 802.1x Authenticating Click 802.1x AuthenticationClick Menu Lockout Setup Locking the operator panel menusConfidential Print Setup Click Confidential Print SetupPrinting Lockout Click Printer Lockout PINLicensing notice Electronic emission noticesUnited Kingdom Telecommunications Act Noise emission levelsLaser notice European Community EC directives conformityRadio frequency statements Exposure to radio frequency radiationStatement of Limited Warranty for Lexmark W840 Limited warrantyIndia emissions notice Lexmark International, Inc. Lexington, KYLimited warranty service Extent of limited warrantyLimitation of liability Additional rightsIndex Index PIN119

840 specifications

The Lexmark 840 is a versatile and robust multifunction printer designed to meet the demands of a modern office environment. This high-performance device is renowned for its impressive combination of printing, copying, scanning, and faxing capabilities, making it an invaluable asset for businesses seeking efficiency and productivity.

One of the main features of the Lexmark 840 is its high-resolution printing capability, which delivers crisp and clear documents at a speed of up to 42 pages per minute. The maximum resolution of up to 1200 x 1200 dots per inch (dpi) ensures that text and images come out looking sharp and professional. This device supports a variety of media types and sizes, including envelopes, labels, and cardstock, enabling users to tackle diverse printing tasks with ease.

In addition to its printing prowess, the Lexmark 840 boasts advanced copying features. With a copy speed of up to 42 copies per minute and the capability to enlarge or reduce the size of documents, users can easily manage large-volume copying tasks. The automatic document feeder (ADF) can handle up to 100 sheets, streamlining the copying process and saving valuable time for busy offices.

Scanning capabilities are also a notable aspect of the Lexmark 840. The device offers color and monochrome scanning with a resolution that can reach up to 600 x 600 dpi. A key highlight is its ability to scan documents directly to email, network folders, or USB, facilitating seamless document management and sharing.

In terms of technology, the Lexmark 840 integrates advanced security features to protect sensitive data. Its Secure Print functionality ensures that documents are only printed when the authorized user is present, thereby minimizing the risk of confidential information falling into the wrong hands. Additionally, the printer supports various connectivity options, including USB, Ethernet, and wireless connections, allowing users to connect their devices easily.

The Lexmark 840 is built for durability and longevity, featuring a robust design that withstands the rigors of a high-demand office. Its high-yield toner cartridges significantly reduce the total cost of ownership, making it an economical choice for organizations looking to manage their printing expenses effectively.

In summary, the Lexmark 840 combines high-speed printing, advanced copying, and efficient scanning in a single device, backed by a suite of security features and versatile connectivity options. This multifunction printer is ideal for businesses that prioritize performance and reliability in their print operations.
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