Contents
April
Pro4000 Series Users Guide
Contents
Loading paper and original documents
Mailing
Using the Embedded Web Server 130
Faxing
Networking 101
Index
Troubleshooting
Safety information
Thank you for choosing this printer
About your printer
Minimizing your printers environmental impact
Conserving energy
Conserving ink
Finding information about the printer
Recycling
Publications
Go to http//smartsolutions.lexmark.com
Use
Understanding the parts of the printer
Load additional paper
Use Duplex unit Print on both sides of a sheet of paper
Selecting a location for the printer
Ordering and replacing supplies
Using genuine Lexmark ink cartridges
Ordering ink cartridges
Replacing ink cartridges
Recycling Lexmark products
Ordering paper and other supplies
Part Number
Paper
Using the printer control panel
Using the printer control panel buttons and menus
Dialed
Restoring factory default settings
Changing the Sleep timeout
Saving paper and energy
Setup OK Security Setup OK Set Admin PIN
Setting the security PIN of the printer
What are shortcuts?
Using shortcuts
Select
Getting started
Launching the shortcuts page using the printer software
Creating a shortcut
Modifying or deleting a shortcut
Using shortcuts on the printer
Using the Windows printer software
Using the printer software
Software installed during printer installation
Minimum system requirements
Printer software
Accessing Web links
Using the Macintosh printer software
Use Printer Settings Customize settings for fax jobs
Launching the Print dialog
Updating the printer software
Finding and installing optional software
For Windows users
For Macintosh users
Uninstalling the printer software
Reinstalling the printer software
Installing the printer software
Downloading PCL and PS drivers Windows only
Using the Internet
Loading the paper tray
Loading paper and original documents
Page
Load up to Make sure
Loading various paper types
Sheets of coated paper
Sheets
Loading original documents on the scanner glass
Saving paper settings
Loading original documents into the ADF
Size Recommended paper Weight Set paper type to
Using different paper sizes and types
Recommended paper brands
For colorful and high‑coverage documents
Using the printer control panel
Setting the paper size and type
Using the printer software
Setting the page dry time
Using the control panel
Click Properties, Preferences, Options, or Setup
Linking trays
Setup OK Paper Setup OK Paper Tray Linking OK Automatic OK
For Macintosh users
System Preferences Print & Fax select your printer
Tips for printing
Printing
Printing basic documents
Printing a document
Collating printed copies
Printing using advanced color options
Select either Color Preference or Advanced Color Options
Changing the print order of pages
Printing multiple pages on one sheet
Printing documents from a memory card or flash drive
Printing specialty documents
Printing envelopes
Paper/Finishing tab Manage Custom Sizes New
Printing on labels
Printing on custom‑size paper
Working with photos
Using a memory card or flash drive with the printer
Supported memory cards and file types
Memory card File type
Inserting a memory card Inserting a flash drive
Printing photos from a memory card or flash drive
Printing photos from a PictBridge-enabled digital camera
Printing on both sides of the paper duplexing automatically
Printing on both sides of the paper duplexing
Portrait Landscape
Setting the duplex printing dry time
Finding the print queue for your printer
Managing print jobs
Creating a print queue
For Windows users
Changing the default printing mode
Setting your printer as the default printer
Resuming print jobs
Pausing print jobs
What is LexPrint?
Canceling print jobs
Printing from a mobile device
Supported printers
Tips for copying
Copying
Making copies
Copy OK Copies
Enlarging or reducing images
Copying an ID card
Copy OK ID Card Copy
Copy OK Scale
Collating copies using the printer control panel
Adjusting copy quality
Making a copy lighter or darker
Copy OK Darkness
Copying multiple pages on one sheet
Placing separator sheets between copies
Placing an overlay message on each
Making a duplex two-sided copy
Removing the background of a copy
Making a duplex two‑sided copy automatically
Making a duplex two‑sided copy manually
Canceling copy jobs
Tips for scanning
Scanning
Scanning to a local computer
Scan OK Computer USB‑Connected Computer OK
Scanning to a network folder
Scanning to a network computer
Scan OK Computer
Scan OK Network Folder OK
Adding a network folder shortcut
Scanning to a flash drive or memory card
Scan OK Memory Device
Printer Home select your printer Scan Advanced scan
Scanning photos
Scanning directly from the printer control panel
Scanning documents for editing
Scanning directly to e‑mail using the printer software
For Macintosh users
Canceling scan jobs
Scanning FAQ
Setting up the e-mail function
Setting up the printer to e-mail
Configuring e‑mail settings
Click Settings E-mail/FTP Settings E-mail Settings
Double‑click Printer Settings
Creating an e‑mail contact list using the computer
Creating an e-mail contact list
Contacts tab Individuals tab
Tips for e‑mailing
Sending e-mail
Canceling an e‑mail
Setup 1 Printer is connected to a dedicated fax line
Setting up the printer to fax
Faxing
Scenario 1 Standard telephone line
Connected to different wall jacks
Connected to the same telephone wall jack To connect
To connect
Scenario 2 Digital Subscriber Line DSL
To connect
Scenario 3 VoIP telephone service
Tips for this setup
Setup 1 Printer is connected directly to a cable modem
Tips for this setup
Connecting the printer to a non‑RJ‑11 wall jack
Scenario 5 Country‑ or region‑specific setup
Page
Connecting the printer to a wall jack in Germany
Setup OK Fax Setup OK Dialing and Sending OK Fax Name OK
Setting the fax header
Entering your user information
Configuring fax settings using the printer control panel
Configuring the fax settings
Setting the fax footer
Setting the date and time
Using the Fax Setup Wizard in Windows
Configuring fax settings using the fax software
From here You can
Using the Printer Settings in Macintosh
Creating a contact list using the printer control panel
Double-clickPrinter Settings
Setup OK Fax Setup OK Address Book OK
Creating a contact list using the fax software
Sending faxes
Sending faxes using the printer control panel
Tips for sending faxes
Tips for receiving faxes
Receiving faxes
Receiving faxes manually
Receiving faxes automatically
Tips
What is a splitter and what type of splitter should I use?
Faxing FAQ
What is my fax number?
When do I need to set Auto Answer to On?
What is my dialing prefix?
How many rings should I set?
How do I set the distinctive ring for the printer?
Adjusting the dialing volume
How do I adjust the speaker volume on the printer?
Adjusting the ringer volume
How can I check the dial tone?
How do I change the resolution of the documents that I fax?
What settings work best with voice mail service?
Quality Black resolution Color resolution
How do I send a fax at a scheduled time?
Setup OK Fax Setup OK Fax Reports OK
How do I send a fax using a phone calling card?
How do I know that the fax was sent successfully?
How do I print the fax history of the printer?
Setup OK Fax Setup OK Fax Blocking OK Turn On/Off OK
Setup OK Fax Setup OK 2‑Sided Faxes OK
How do I print a fax on both sides of the paper?
How do I forward a fax?
Can I retrieve failed faxes?
Wireless network compatibility
Installing the printer on a wireless network
Networking
Supported network security options
Information you will need during wireless setup
Printing a network setup
Setup OK Network Setup OK Print Network Setup Page OK
No Security
Wireless Mode
Information you will need during advanced wireless setup
Authentication
Network Name Ssid
Authentication type Encryption method
Installing the printer on a wireless network
Encryption
Installing the printer on other computers
Adding the printer to your wireless network
Special wireless installation instructions
Before you begin
For Windows users Click Unlisted Network
Click Settings Network/Ports TCP/IP Set static IP address
Changing wireless settings after installation
Double‑click Wireless Setup Assistant
Assigning a static IP address
Adding a printer to an existing ad hoc wireless network
Advanced wireless setup
Configuring security
Configuring Wi‑Fi Protected Setup manually
WPA Personal, WPA2‑Personal or WPA2‑Enterprise
EAP‑MD5, MSCHAPv2, or Leap
Configuring 802.1X Authentication
Installing the printer on an Ethernet network
If you have selected Do this
Installing the printer on an Ethernet network
Using the printer locally USB
Using the printer wirelessly
If the printer is currently set up for Ethernet
Performing network management tasks
If the printer is currently set up for wireless
Using the printer over an Ethernet network
Select Set as Default Printer from the menu
Selecting a printer
Double‑click Lexmark Extras Lexmark Setup Assistant
Add the printer
Double‑click Printer Setup Utility or Print Center
Mac OS X version 10.5 or later
System Preferences Print & Scan
Sharing a printer in a Macintosh environment
Sharing a printer in a Windows environment
Click Sharing or Printer Properties
What is Wi‑Fi Protected Setup?
Networking FAQ
Where do I find my SSID?
What is an SSID?
What is a network?
Wireless network examples
How are home networks configured?
Characters Security type
Scenario 3 Wireless network with no Internet access
Scenario 2 Wireless network with Internet access
Why do I need a USB cable?
What is a USB cable?
How do I attach the USB cable?
Infrastructure Ad hoc
How are infrastructure and ad hoc networks different?
Checking computer connectivity
Finding the signal strength
Checking printer connectivity
Infrastructure Ad hoc Usually faster
Move the Printer Closer to the Access Point
How can I improve wireless signal strength?
Remove Obstacles Between the Access Point and the Printer
Arrange the Network to Reduce Signal Absorption
System Preferences Network Wi‑Fi
For Macintosh users with an AirPort base station
For Macintosh users with an access point
What is a MAC address?
How do I find the MAC address?
What is TCP/IP?
What is an IP address?
How do I locate IP addresses?
What is the difference between Guided and Advanced setup?
What is a key index?
How are IP addresses assigned?
Locating the printer IP address
Accessing the Embedded Web Server
Using the Embedded Web Server
Understanding the home
Click
Customizing printer settings
Using the Embedded Web Server 132
Maintaining ink cartridges
Maintaining the printer
Checking ink levels
Aligning the printhead
Cleaning the printhead nozzles
Cleaning the exterior of the printer
Moving the printer to another location
Cleaning the scanner glass
Page
If Troubleshooting does not solve your problem
Troubleshooting
Setup troubleshooting
Before you troubleshoot
Recovering the security PIN of the printer
Software did not install
Change the Language Using the Printer Menus
Reconnect the Printer Power Supply
Make Sure the INK Cartridges are Inserted Correctly
Print job does not print or is missing pages
Setup OK Maintenance OK Deep Clean Printhead OK
Remove and Reinstall the Printer Software
Make Sure the Printer is not in Sleep Mode
Printer is printing blank pages
Cannot delete documents from the print queue
Make Sure the USB Port is Enabled in Windows
Cannot print through USB
Understanding printer messages
Duplex Unit Missing
Ink Cartridge Access Door Open
Ink Cartridge Missing
Ink Cartridge Error
Ink Cartridge Unsupported
Network x Software Error
Memory Device Error
Ink Low
Load Paper Source with Size Paper
Paper Tray x Removed
Printhead Error
Printer Memory Full
Printhead Cannot Move
Standard Network Software Error
Scanner Disabled
Unrecoverable Scan Error
Scanner ADF Cover Open
Paper jam in the printer
Clearing paper jams
Paper jam in the duplex unit
Paper jam in the ADF select models only
Check Paper Condition
Paper or specialty media misfeeds
Check Paper Loading
Print troubleshooting
Printed page has ink smears or smudges
Streaks or lines on printed image
Print speed is slow
Computer slows down when printing
Copy and scan troubleshooting
Scanner unit does not close
Copier or scanner does not respond
Poor copy or scanned image quality
Partial copies or scans of documents or photos
Scan was not successful
Mail troubleshooting
Scanning takes too long or freezes the computer
Cannot scan to a computer over a network
Fax troubleshooting checklist
Fax troubleshooting
Connection checklist
Check Your Proxy Configuration
Cannot send faxes
Enable Error Correction
Decrease the Transmission Speed of the FAX Modem
Make Sure That the Dial Prefix Setting is Correct
Enable Automatic FAX Conversion
Setup OK Fax Setup OK Dialing and Sending OK Dial Prefix OK
Cannot receive faxes
Cannot run the fax software
Error Message What it indicates Possible solutions
Fax error messages on the printer control panel
Troubleshooting 161
Memory card troubleshooting
Memory card troubleshooting checklist
Network troubleshooting
Nothing happens when a memory card is inserted
Network troubleshooting checklist
Continue button is unavailable
Wireless Networking
Make Sure the Printer is Plugged in and Turned on
Make Sure the USB Port on the Computer is Working
Make Sure the USB Cable is Working
RUN the Installer Again
Resetting the wireless settings to factory defaults
Wireless troubleshooting
Setup OK Demo Mode OK Off OK
Cannot print over wireless network
Troubleshooting 167
For Macintosh users with an access point
Wireless print server not installed
Locating the printer IP address
Resolving intermittent wireless communications issues
Troubleshooting 172
Ethernet network troubleshooting
Cannot print to the network printer
Embedded Web Server does not open
Check the Address Entered in the WEB Browser
Contacting customer support
Edition notice
Product information
Lexmark International, Inc All rights reserved
Trademarks
Government END Users
Noise emission levels
Modular component notice
Meter average sound pressure, dBA
Temperature information
Battery notice Static sensitivity notice
Power consumption
Product power consumption
Off mode
Sleep Mode
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Regulatory notices for telecommunication terminal equipment
European Community EC directives conformity
182
Utilisation de ce produit en Suisse
Using this product in Switzerland
Verwendung dieses Produkts in der Schweiz
Uso del prodotto in Svizzera
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada Canada
Industry Canada Canada
186
Limited warranty
Statement of Limited Warranty
Lexmark International, Inc., Lexington, KY
Extent of limited warranty
Limited warranty service
Additional rights
Limitation of liability
Numerics
Index
EAP‑TLS
Page
Page
PIN
Page
Page
VPN