Lexmark PRO4000C, 90P3000 manual Continue button is unavailable, Wireless Networking

Page 163

Troubleshooting

163

Wireless Networking

Make sure:

The SSID is correct.

Print a network setup page from the printer to check the network settings.

Your wireless security settings are correct.

Log in to the access point and check the security settings.

If you are not sure if your security information is correct, run the wireless setup again.

The printer and the computer are within the range of the wireless network.

The computer and printer are both connected to the same wireless network.

The printer is located away from obstacles or electronic devices that could interfere with the wireless signal.

Make sure the printer and wireless access point are not separated by poles, walls, or support columns containing metal or concrete.

Many devices can interfere with the wireless signal, including baby monitors, motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices.

The computer is not connected to a VPN.

Your computer firewall is updated to the most recent version and allows the printer software to communicate over the network.

The Continue button is unavailable

Try the following solutions in the order they appear until the Continue button becomes active and available:

CHECK IF THE USB CABLE IS SECURELY PLUGGED INTO THE USB PORTS ON BOTH THE COMPUTER AND THE

PRINTER

USB ports are marked with .

MAKE SURE THE PRINTER IS PLUGGED IN AND TURNED ON

Make sure the button is lit. If you have just turned on the printer, then you might need to disconnect the USB cable and then reconnect it.

MAKE SURE THE USB PORT ON THE COMPUTER IS WORKING

Test the USB port by connecting other devices to it. If you can successfully use other devices from the port, then the port is working.

Notes:

Your port may be working fine, but certain conflicts can occur with multiple USB devices. Try disconnecting one of your other USB devices.

If the USB port on the computer is not working, then try using the other USB ports on the computer.

Image 163
Contents April Pro4000 Series Users GuideContents Loading paper and original documents Networking 101 Using the Embedded Web Server 130Mailing FaxingIndex TroubleshootingSafety information Conserving energy About your printerThank you for choosing this printer Minimizing your printers environmental impactPublications Finding information about the printerConserving ink RecyclingGo to http//smartsolutions.lexmark.com Use Understanding the parts of the printerLoad additional paper Use Duplex unit Print on both sides of a sheet of paper Selecting a location for the printerOrdering and replacing supplies Using genuine Lexmark ink cartridgesOrdering ink cartridges Replacing ink cartridges Paper Ordering paper and other suppliesRecycling Lexmark products Part NumberUsing the printer control panel Using the printer control panel buttons and menusDialed Restoring factory default settings Changing the Sleep timeoutSaving paper and energy Setup OK Security Setup OK Set Admin PIN Setting the security PIN of the printerWhat are shortcuts? Using shortcutsSelect Modifying or deleting a shortcut Launching the shortcuts page using the printer softwareGetting started Creating a shortcutUsing shortcuts on the printer Minimum system requirements Using the printer softwareUsing the Windows printer software Software installed during printer installationPrinter software Launching the Print dialog Using the Macintosh printer softwareAccessing Web links Use Printer Settings Customize settings for fax jobsFor Macintosh users Finding and installing optional softwareUpdating the printer software For Windows usersDownloading PCL and PS drivers Windows only Reinstalling the printer softwareUninstalling the printer software Installing the printer softwareUsing the Internet Loading the paper tray Loading paper and original documentsPage Load up to Make sure Loading various paper typesSheets of coated paper Sheets Loading original documents on the scanner glass Saving paper settingsLoading original documents into the ADF For colorful and high‑coverage documents Using different paper sizes and typesSize Recommended paper Weight Set paper type to Recommended paper brandsUsing the printer control panel Setting the paper size and typeClick Properties, Preferences, Options, or Setup Setting the page dry timeUsing the printer software Using the control panelSystem Preferences Print & Fax select your printer Setup OK Paper Setup OK Paper Tray Linking OK Automatic OKLinking trays For Macintosh usersPrinting a document PrintingTips for printing Printing basic documentsCollating printed copies Printing using advanced color optionsSelect either Color Preference or Advanced Color Options Changing the print order of pages Printing multiple pages on one sheet Printing documents from a memory card or flash drive Printing specialty documentsPrinting envelopes Paper/Finishing tab Manage Custom Sizes New Printing on labelsPrinting on custom‑size paper Memory card File type Using a memory card or flash drive with the printerWorking with photos Supported memory cards and file typesInserting a memory card Inserting a flash drive Printing photos from a memory card or flash drive Printing photos from a PictBridge-enabled digital cameraPrinting on both sides of the paper duplexing automatically Printing on both sides of the paper duplexingPortrait Landscape Setting the duplex printing dry time For Windows users Managing print jobsFinding the print queue for your printer Creating a print queueChanging the default printing mode Setting your printer as the default printerResuming print jobs Pausing print jobsWhat is LexPrint? Canceling print jobsPrinting from a mobile device Supported printers Copy OK Copies CopyingTips for copying Making copiesCopy OK Scale Copying an ID cardEnlarging or reducing images Copy OK ID Card CopyCopy OK Darkness Adjusting copy qualityCollating copies using the printer control panel Making a copy lighter or darkerCopying multiple pages on one sheet Placing separator sheets between copiesPlacing an overlay message on each Making a duplex two‑sided copy manually Removing the background of a copyMaking a duplex two-sided copy Making a duplex two‑sided copy automaticallyCanceling copy jobs Scan OK Computer USB‑Connected Computer OK ScanningTips for scanning Scanning to a local computerScan OK Network Folder OK Scanning to a network computerScanning to a network folder Scan OK ComputerAdding a network folder shortcut Scanning to a flash drive or memory cardScan OK Memory Device Printer Home select your printer Scan Advanced scan Scanning photosScanning directly from the printer control panel Scanning documents for editingScanning directly to e‑mail using the printer software For Macintosh users Canceling scan jobs Scanning FAQClick Settings E-mail/FTP Settings E-mail Settings Setting up the printer to e-mailSetting up the e-mail function Configuring e‑mail settingsContacts tab Individuals tab Creating an e‑mail contact list using the computerDouble‑click Printer Settings Creating an e-mail contact listTips for e‑mailing Sending e-mailCanceling an e‑mail Scenario 1 Standard telephone line Setting up the printer to faxSetup 1 Printer is connected to a dedicated fax line FaxingConnected to different wall jacks Connected to the same telephone wall jack To connectTo connect Scenario 2 Digital Subscriber Line DSL To connect Scenario 3 VoIP telephone serviceTips for this setup Setup 1 Printer is connected directly to a cable modemTips for this setup Connecting the printer to a non‑RJ‑11 wall jack Scenario 5 Country‑ or region‑specific setupPage Connecting the printer to a wall jack in Germany Setup OK Fax Setup OK Dialing and Sending OK Fax Name OK Setting the fax headerEntering your user information Setting the date and time Configuring the fax settingsConfiguring fax settings using the printer control panel Setting the fax footerUsing the Fax Setup Wizard in Windows Configuring fax settings using the fax softwareFrom here You can Setup OK Fax Setup OK Address Book OK Creating a contact list using the printer control panelUsing the Printer Settings in Macintosh Double-clickPrinter SettingsCreating a contact list using the fax software Sending faxes Sending faxes using the printer control panelTips for sending faxes Tips for receiving faxes Receiving faxesReceiving faxes manually Receiving faxes automaticallyTips What is a splitter and what type of splitter should I use? Faxing FAQWhat is my fax number? How do I set the distinctive ring for the printer? What is my dialing prefix?When do I need to set Auto Answer to On? How many rings should I set?How can I check the dial tone? How do I adjust the speaker volume on the printer?Adjusting the dialing volume Adjusting the ringer volumeHow do I send a fax at a scheduled time? What settings work best with voice mail service?How do I change the resolution of the documents that I fax? Quality Black resolution Color resolutionHow do I print the fax history of the printer? How do I send a fax using a phone calling card?Setup OK Fax Setup OK Fax Reports OK How do I know that the fax was sent successfully?How do I forward a fax? Setup OK Fax Setup OK 2‑Sided Faxes OKSetup OK Fax Setup OK Fax Blocking OK Turn On/Off OK How do I print a fax on both sides of the paper?Can I retrieve failed faxes? Supported network security options Installing the printer on a wireless networkWireless network compatibility NetworkingNo Security Printing a network setupInformation you will need during wireless setup Setup OK Network Setup OK Print Network Setup Page OKNetwork Name Ssid Information you will need during advanced wireless setupWireless Mode AuthenticationAuthentication type Encryption method Installing the printer on a wireless networkEncryption Installing the printer on other computers For Windows users Click Unlisted Network Special wireless installation instructionsAdding the printer to your wireless network Before you beginAssigning a static IP address Changing wireless settings after installationClick Settings Network/Ports TCP/IP Set static IP address Double‑click Wireless Setup AssistantAdding a printer to an existing ad hoc wireless network Advanced wireless setupEAP‑MD5, MSCHAPv2, or Leap Configuring Wi‑Fi Protected Setup manuallyConfiguring security WPA Personal, WPA2‑Personal or WPA2‑EnterpriseConfiguring 802.1X Authentication Installing the printer on an Ethernet networkIf you have selected Do this Installing the printer on an Ethernet network Performing network management tasks Using the printer wirelesslyUsing the printer locally USB If the printer is currently set up for EthernetSelecting a printer Using the printer over an Ethernet networkIf the printer is currently set up for wireless Select Set as Default Printer from the menuDouble‑click Lexmark Extras Lexmark Setup Assistant System Preferences Print & Scan Double‑click Printer Setup Utility or Print CenterAdd the printer Mac OS X version 10.5 or laterSharing a printer in a Macintosh environment Sharing a printer in a Windows environmentClick Sharing or Printer Properties What is Wi‑Fi Protected Setup? Networking FAQWhere do I find my SSID? What is an SSID?What is a network? Wireless network examples How are home networks configured?Characters Security type Scenario 3 Wireless network with no Internet access Scenario 2 Wireless network with Internet accessWhy do I need a USB cable? What is a USB cable?How do I attach the USB cable? Infrastructure Ad hoc How are infrastructure and ad hoc networks different?Infrastructure Ad hoc Usually faster Finding the signal strengthChecking computer connectivity Checking printer connectivityArrange the Network to Reduce Signal Absorption How can I improve wireless signal strength?Move the Printer Closer to the Access Point Remove Obstacles Between the Access Point and the PrinterSystem Preferences Network Wi‑Fi For Macintosh users with an AirPort base stationFor Macintosh users with an access point What is a MAC address?How do I find the MAC address? What is TCP/IP? What is an IP address?How do I locate IP addresses? Locating the printer IP address What is a key index?What is the difference between Guided and Advanced setup? How are IP addresses assigned?Accessing the Embedded Web Server Using the Embedded Web ServerUnderstanding the home Click Customizing printer settingsUsing the Embedded Web Server 132 Aligning the printhead Maintaining the printerMaintaining ink cartridges Checking ink levelsCleaning the printhead nozzles Cleaning the exterior of the printerMoving the printer to another location Cleaning the scanner glassPage Before you troubleshoot TroubleshootingIf Troubleshooting does not solve your problem Setup troubleshootingReconnect the Printer Power Supply Software did not installRecovering the security PIN of the printer Change the Language Using the Printer MenusMake Sure the INK Cartridges are Inserted Correctly Print job does not print or is missing pagesPrinter is printing blank pages Remove and Reinstall the Printer SoftwareSetup OK Maintenance OK Deep Clean Printhead OK Make Sure the Printer is not in Sleep ModeCannot delete documents from the print queue Make Sure the USB Port is Enabled in WindowsCannot print through USB Understanding printer messages Duplex Unit Missing Ink Cartridge Access Door OpenInk Cartridge Missing Ink Cartridge ErrorInk Cartridge Unsupported Load Paper Source with Size Paper Memory Device ErrorNetwork x Software Error Ink LowPrinthead Cannot Move Printhead ErrorPaper Tray x Removed Printer Memory FullScanner ADF Cover Open Scanner DisabledStandard Network Software Error Unrecoverable Scan ErrorPaper jam in the printer Clearing paper jamsPaper jam in the duplex unit Paper jam in the ADF select models only Check Paper Condition Paper or specialty media misfeedsCheck Paper Loading Print troubleshooting Printed page has ink smears or smudges Streaks or lines on printed imagePrint speed is slow Computer slows down when printing Copy and scan troubleshootingPartial copies or scans of documents or photos Copier or scanner does not respondScanner unit does not close Poor copy or scanned image qualityCannot scan to a computer over a network Mail troubleshootingScan was not successful Scanning takes too long or freezes the computerCheck Your Proxy Configuration Fax troubleshootingFax troubleshooting checklist Connection checklistCannot send faxes Enable Error CorrectionDecrease the Transmission Speed of the FAX Modem Cannot receive faxes Enable Automatic FAX ConversionMake Sure That the Dial Prefix Setting is Correct Setup OK Fax Setup OK Dialing and Sending OK Dial Prefix OKCannot run the fax software Error Message What it indicates Possible solutions Fax error messages on the printer control panelTroubleshooting 161 Memory card troubleshootingNetwork troubleshooting checklist Network troubleshootingMemory card troubleshooting checklist Nothing happens when a memory card is insertedMake Sure the USB Port on the Computer is Working Wireless NetworkingContinue button is unavailable Make Sure the Printer is Plugged in and Turned onMake Sure the USB Cable is Working RUN the Installer AgainResetting the wireless settings to factory defaults Wireless troubleshootingSetup OK Demo Mode OK Off OK Cannot print over wireless networkTroubleshooting 167 For Macintosh users with an access point Wireless print server not installed Locating the printer IP address Resolving intermittent wireless communications issues Troubleshooting 172 Ethernet network troubleshooting Cannot print to the network printer Embedded Web Server does not openCheck the Address Entered in the WEB Browser Contacting customer supportEdition notice Product informationLexmark International, Inc All rights reserved Trademarks Government END UsersNoise emission levels Modular component noticeMeter average sound pressure, dBA Product power consumption Battery notice Static sensitivity noticeTemperature information Power consumptionAvis de conformité aux normes de l’industrie du Canada Sleep ModeOff mode Industry Canada compliance statementRegulatory notices for telecommunication terminal equipment European Community EC directives conformity182 Utilisation de ce produit en Suisse Using this product in SwitzerlandVerwendung dieses Produkts in der Schweiz Industry Canada Canada Regulatory notices for wireless productsUso del prodotto in Svizzera Exposure to radio frequency radiationIndustry Canada Canada 186 Limited warranty Statement of Limited WarrantyLexmark International, Inc., Lexington, KY Extent of limited warranty Limited warranty serviceAdditional rights Limitation of liabilityNumerics IndexEAP‑TLS Page Page PIN Page Page VPN
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PRO4000, 90P3000, PRO4000C specifications

The Lexmark PRO4000 and PRO4000C are innovative printers designed primarily for small to medium-sized businesses, offering a blend of high-quality printing and advanced technology. These models are well-known for their superior performance, efficiency, and the durability required in today’s fast-paced work environments.

One of the standout features of the Lexmark PRO4000 series is its speed. The printers can deliver up to 40 pages per minute for monochrome documents, ensuring that large print jobs are completed without unnecessary delays. The PRO4000C, being a color version, also performs impressively, providing vibrant color output while maintaining a fast print speed.

Image quality is paramount in any business setting, and both models excel in this area. They utilize Lexmark’s advanced print technology to produce sharp text and vivid graphics. With a resolution of up to 1200 x 1200 dpi, the PRO4000 and PRO4000C ensure that every document, from reports to marketing materials, is rendered with exceptional clarity and detail.

Another significant technology integrated into these printers is Lexmark’s Unison toner system. This system not only promotes consistent print quality but also simplifies the replacement process. The toners are designed to yield a high number of pages, reducing the frequency of changes and, consequently, the overall cost of ownership.

In terms of connectivity, both models provide a versatile range of options. They support USB, Ethernet, and wireless connectivity, enabling seamless integration into any office network. Additionally, mobile printing capabilities are supported, allowing users to print directly from smartphones and tablets, enhancing convenience and flexibility.

Security is another critical consideration for businesses, and Lexmark has incorporated robust features to protect sensitive information. These printers come equipped with secure print management solutions that require user authentication before jobs can be retrieved, ensuring that confidential documents remain private.

Moreover, the Lexmark PRO4000 series is designed with ease of use in mind. An intuitive touchscreen interface simplifies navigation through various settings and functionalities, allowing users to operate the printer effectively without extensive training.

In summary, the Lexmark PRO4000 and PRO4000C are exceptional printers that combine speed, quality, and advanced technologies to cater to the diverse needs of modern businesses. Their impressive features make them valuable assets for any office setting, promoting productivity and enhancing overall workflow efficiency.