Lexmark 90P3000 Paper Tray x Removed, Printer Memory Full, Printhead Cannot Move, Printhead Error

Page 146

Troubleshooting

146

Paper Tray [x] Removed

Do one or more of the following:

Insert the specified paper tray into the printer.

Press OK to clear the message.

Printer Memory Full

Try one or more of the following:

Depending on your printer model, touch OK or press OK to clear the message, and then try printing again.

From the computer, adjust the printer settings to reduce the quality of the print job, and then try printing again.

Printhead Cannot Move

Try one or more of the following:

Open the printer to remove any obstructions to the printhead, and then close the printer.

Press OK to clear the message.

Printhead Error

There is a problem with the printhead. Contact technical support.

Printhead Warning

Clean or Deep Clean the printhead to restore print quality.

Notes:

Cleaning the printhead nozzles uses ink, so clean them only when necessary.

Deep cleaning uses more ink, so try the Clean Printhead option first to save ink.

If the ink levels are too low, then you must replace the ink cartridges before you can clean the printhead nozzles.

See the User's Guide for more information on how to clean the printhead nozzles.

Replace Ink Cartridge

Try one or more of the following:

Replace the ink cartridge with one that is supported by your printer.

Press OK to clear the message.

See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for a list of supported ink cartridges.

Scanned Document Too Long

The scan job exceeds the maximum number of pages. Press to clear the message and cancel the current scan job.

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Contents Pro4000 Series Users Guide AprilContents Loading paper and original documents Faxing Using the Embedded Web Server 130Mailing Networking 101Troubleshooting IndexSafety information Minimizing your printers environmental impact About your printerThank you for choosing this printer Conserving energyRecycling Finding information about the printerConserving ink PublicationsGo to http//smartsolutions.lexmark.com Understanding the parts of the printer UseLoad additional paper Selecting a location for the printer Use Duplex unit Print on both sides of a sheet of paperOrdering ink cartridges Using genuine Lexmark ink cartridgesOrdering and replacing supplies Replacing ink cartridges Part Number Ordering paper and other suppliesRecycling Lexmark products PaperUsing the printer control panel buttons and menus Using the printer control panelDialed Saving paper and energy Changing the Sleep timeoutRestoring factory default settings Setting the security PIN of the printer Setup OK Security Setup OK Set Admin PINSelect Using shortcutsWhat are shortcuts? Creating a shortcut Launching the shortcuts page using the printer softwareGetting started Modifying or deleting a shortcutUsing shortcuts on the printer Software installed during printer installation Using the printer softwareUsing the Windows printer software Minimum system requirementsPrinter software Use Printer Settings Customize settings for fax jobs Using the Macintosh printer softwareAccessing Web links Launching the Print dialogFor Windows users Finding and installing optional softwareUpdating the printer software For Macintosh usersInstalling the printer software Reinstalling the printer softwareUninstalling the printer software Downloading PCL and PS drivers Windows onlyUsing the Internet Loading paper and original documents Loading the paper trayPage Loading various paper types Load up to Make sureSheets of coated paper Sheets Saving paper settings Loading original documents on the scanner glassLoading original documents into the ADF Recommended paper brands Using different paper sizes and typesSize Recommended paper Weight Set paper type to For colorful and high‑coverage documentsSetting the paper size and type Using the printer control panelUsing the control panel Setting the page dry timeUsing the printer software Click Properties, Preferences, Options, or SetupFor Macintosh users Setup OK Paper Setup OK Paper Tray Linking OK Automatic OKLinking trays System Preferences Print & Fax select your printerPrinting basic documents PrintingTips for printing Printing a documentSelect either Color Preference or Advanced Color Options Printing using advanced color optionsCollating printed copies Changing the print order of pages Printing multiple pages on one sheet Printing envelopes Printing specialty documentsPrinting documents from a memory card or flash drive Printing on labels Paper/Finishing tab Manage Custom Sizes NewPrinting on custom‑size paper Supported memory cards and file types Using a memory card or flash drive with the printerWorking with photos Memory card File typeInserting a memory card Inserting a flash drive Printing photos from a PictBridge-enabled digital camera Printing photos from a memory card or flash drivePrinting on both sides of the paper duplexing Printing on both sides of the paper duplexing automaticallyPortrait Landscape Setting the duplex printing dry time Creating a print queue Managing print jobsFinding the print queue for your printer For Windows usersSetting your printer as the default printer Changing the default printing modePausing print jobs Resuming print jobsPrinting from a mobile device Canceling print jobsWhat is LexPrint? Supported printers Making copies CopyingTips for copying Copy OK CopiesCopy OK ID Card Copy Copying an ID cardEnlarging or reducing images Copy OK ScaleMaking a copy lighter or darker Adjusting copy qualityCollating copies using the printer control panel Copy OK DarknessPlacing an overlay message on each Placing separator sheets between copiesCopying multiple pages on one sheet Making a duplex two‑sided copy automatically Removing the background of a copyMaking a duplex two-sided copy Making a duplex two‑sided copy manuallyCanceling copy jobs Scanning to a local computer ScanningTips for scanning Scan OK Computer USB‑Connected Computer OKScan OK Computer Scanning to a network computerScanning to a network folder Scan OK Network Folder OKScan OK Memory Device Scanning to a flash drive or memory cardAdding a network folder shortcut Scanning photos Printer Home select your printer Scan Advanced scanScanning documents for editing Scanning directly from the printer control panelScanning directly to e‑mail using the printer software For Macintosh users Scanning FAQ Canceling scan jobsConfiguring e‑mail settings Setting up the printer to e-mailSetting up the e-mail function Click Settings E-mail/FTP Settings E-mail SettingsCreating an e-mail contact list Creating an e‑mail contact list using the computerDouble‑click Printer Settings Contacts tab Individuals tabSending e-mail Tips for e‑mailingCanceling an e‑mail Faxing Setting up the printer to faxSetup 1 Printer is connected to a dedicated fax line Scenario 1 Standard telephone lineConnected to the same telephone wall jack To connect Connected to different wall jacksTo connect Scenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone service To connectSetup 1 Printer is connected directly to a cable modem Tips for this setupTips for this setup Scenario 5 Country‑ or region‑specific setup Connecting the printer to a non‑RJ‑11 wall jackPage Connecting the printer to a wall jack in Germany Entering your user information Setting the fax headerSetup OK Fax Setup OK Dialing and Sending OK Fax Name OK Setting the fax footer Configuring the fax settingsConfiguring fax settings using the printer control panel Setting the date and timeFrom here You can Configuring fax settings using the fax softwareUsing the Fax Setup Wizard in Windows Double-clickPrinter Settings Creating a contact list using the printer control panelUsing the Printer Settings in Macintosh Setup OK Fax Setup OK Address Book OKCreating a contact list using the fax software Tips for sending faxes Sending faxes using the printer control panelSending faxes Receiving faxes Tips for receiving faxesTips Receiving faxes automaticallyReceiving faxes manually What is my fax number? Faxing FAQWhat is a splitter and what type of splitter should I use? How many rings should I set? What is my dialing prefix?When do I need to set Auto Answer to On? How do I set the distinctive ring for the printer?Adjusting the ringer volume How do I adjust the speaker volume on the printer?Adjusting the dialing volume How can I check the dial tone?Quality Black resolution Color resolution What settings work best with voice mail service?How do I change the resolution of the documents that I fax? How do I send a fax at a scheduled time?How do I know that the fax was sent successfully? How do I send a fax using a phone calling card?Setup OK Fax Setup OK Fax Reports OK How do I print the fax history of the printer?How do I print a fax on both sides of the paper? Setup OK Fax Setup OK 2‑Sided Faxes OKSetup OK Fax Setup OK Fax Blocking OK Turn On/Off OK How do I forward a fax?Can I retrieve failed faxes? Networking Installing the printer on a wireless networkWireless network compatibility Supported network security optionsSetup OK Network Setup OK Print Network Setup Page OK Printing a network setupInformation you will need during wireless setup No SecurityAuthentication Information you will need during advanced wireless setupWireless Mode Network Name SsidEncryption Installing the printer on a wireless networkAuthentication type Encryption method Installing the printer on other computers Before you begin Special wireless installation instructionsAdding the printer to your wireless network For Windows users Click Unlisted NetworkDouble‑click Wireless Setup Assistant Changing wireless settings after installationClick Settings Network/Ports TCP/IP Set static IP address Assigning a static IP addressAdvanced wireless setup Adding a printer to an existing ad hoc wireless networkWPA Personal, WPA2‑Personal or WPA2‑Enterprise Configuring Wi‑Fi Protected Setup manuallyConfiguring security EAP‑MD5, MSCHAPv2, or LeapIf you have selected Do this Installing the printer on an Ethernet networkConfiguring 802.1X Authentication Installing the printer on an Ethernet network If the printer is currently set up for Ethernet Using the printer wirelesslyUsing the printer locally USB Performing network management tasksSelect Set as Default Printer from the menu Using the printer over an Ethernet networkIf the printer is currently set up for wireless Selecting a printerDouble‑click Lexmark Extras Lexmark Setup Assistant Mac OS X version 10.5 or later Double‑click Printer Setup Utility or Print CenterAdd the printer System Preferences Print & ScanClick Sharing or Printer Properties Sharing a printer in a Windows environmentSharing a printer in a Macintosh environment Networking FAQ What is Wi‑Fi Protected Setup?What is a network? What is an SSID?Where do I find my SSID? Characters Security type How are home networks configured?Wireless network examples Scenario 2 Wireless network with Internet access Scenario 3 Wireless network with no Internet accessHow do I attach the USB cable? What is a USB cable?Why do I need a USB cable? How are infrastructure and ad hoc networks different? Infrastructure Ad hocChecking printer connectivity Finding the signal strengthChecking computer connectivity Infrastructure Ad hoc Usually fasterRemove Obstacles Between the Access Point and the Printer How can I improve wireless signal strength?Move the Printer Closer to the Access Point Arrange the Network to Reduce Signal AbsorptionFor Macintosh users with an AirPort base station System Preferences Network Wi‑FiWhat is a MAC address? For Macintosh users with an access pointHow do I find the MAC address? How do I locate IP addresses? What is an IP address?What is TCP/IP? How are IP addresses assigned? What is a key index?What is the difference between Guided and Advanced setup? Locating the printer IP addressUnderstanding the home Using the Embedded Web ServerAccessing the Embedded Web Server Customizing printer settings ClickUsing the Embedded Web Server 132 Checking ink levels Maintaining the printerMaintaining ink cartridges Aligning the printheadCleaning the exterior of the printer Cleaning the printhead nozzlesCleaning the scanner glass Moving the printer to another locationPage Setup troubleshooting TroubleshootingIf Troubleshooting does not solve your problem Before you troubleshootChange the Language Using the Printer Menus Software did not installRecovering the security PIN of the printer Reconnect the Printer Power SupplyPrint job does not print or is missing pages Make Sure the INK Cartridges are Inserted CorrectlyMake Sure the Printer is not in Sleep Mode Remove and Reinstall the Printer SoftwareSetup OK Maintenance OK Deep Clean Printhead OK Printer is printing blank pagesCannot print through USB Make Sure the USB Port is Enabled in WindowsCannot delete documents from the print queue Understanding printer messages Ink Cartridge Access Door Open Duplex Unit MissingInk Cartridge Unsupported Ink Cartridge ErrorInk Cartridge Missing Ink Low Memory Device ErrorNetwork x Software Error Load Paper Source with Size PaperPrinter Memory Full Printhead ErrorPaper Tray x Removed Printhead Cannot MoveUnrecoverable Scan Error Scanner DisabledStandard Network Software Error Scanner ADF Cover OpenPaper jam in the duplex unit Clearing paper jamsPaper jam in the printer Paper jam in the ADF select models only Check Paper Loading Paper or specialty media misfeedsCheck Paper Condition Print troubleshooting Print speed is slow Streaks or lines on printed imagePrinted page has ink smears or smudges Copy and scan troubleshooting Computer slows down when printingPoor copy or scanned image quality Copier or scanner does not respondScanner unit does not close Partial copies or scans of documents or photosScanning takes too long or freezes the computer Mail troubleshootingScan was not successful Cannot scan to a computer over a networkConnection checklist Fax troubleshootingFax troubleshooting checklist Check Your Proxy ConfigurationDecrease the Transmission Speed of the FAX Modem Enable Error CorrectionCannot send faxes Setup OK Fax Setup OK Dialing and Sending OK Dial Prefix OK Enable Automatic FAX ConversionMake Sure That the Dial Prefix Setting is Correct Cannot receive faxesCannot run the fax software Fax error messages on the printer control panel Error Message What it indicates Possible solutionsMemory card troubleshooting Troubleshooting 161Nothing happens when a memory card is inserted Network troubleshootingMemory card troubleshooting checklist Network troubleshooting checklistMake Sure the Printer is Plugged in and Turned on Wireless NetworkingContinue button is unavailable Make Sure the USB Port on the Computer is WorkingRUN the Installer Again Make Sure the USB Cable is WorkingWireless troubleshooting Resetting the wireless settings to factory defaultsCannot print over wireless network Setup OK Demo Mode OK Off OKTroubleshooting 167 For Macintosh users with an access point Wireless print server not installed Locating the printer IP address Resolving intermittent wireless communications issues Troubleshooting 172 Ethernet network troubleshooting Embedded Web Server does not open Cannot print to the network printerContacting customer support Check the Address Entered in the WEB BrowserLexmark International, Inc All rights reserved Product informationEdition notice Government END Users TrademarksMeter average sound pressure, dBA Modular component noticeNoise emission levels Power consumption Battery notice Static sensitivity noticeTemperature information Product power consumptionIndustry Canada compliance statement Sleep ModeOff mode Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity Regulatory notices for telecommunication terminal equipment182 Verwendung dieses Produkts in der Schweiz Using this product in SwitzerlandUtilisation de ce produit en Suisse Exposure to radio frequency radiation Regulatory notices for wireless productsUso del prodotto in Svizzera Industry Canada CanadaIndustry Canada Canada 186 Lexmark International, Inc., Lexington, KY Statement of Limited WarrantyLimited warranty Limited warranty service Extent of limited warrantyLimitation of liability Additional rightsIndex NumericsEAP‑TLS Page Page PIN Page Page VPN
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PRO4000, 90P3000, PRO4000C specifications

The Lexmark PRO4000 and PRO4000C are innovative printers designed primarily for small to medium-sized businesses, offering a blend of high-quality printing and advanced technology. These models are well-known for their superior performance, efficiency, and the durability required in today’s fast-paced work environments.

One of the standout features of the Lexmark PRO4000 series is its speed. The printers can deliver up to 40 pages per minute for monochrome documents, ensuring that large print jobs are completed without unnecessary delays. The PRO4000C, being a color version, also performs impressively, providing vibrant color output while maintaining a fast print speed.

Image quality is paramount in any business setting, and both models excel in this area. They utilize Lexmark’s advanced print technology to produce sharp text and vivid graphics. With a resolution of up to 1200 x 1200 dpi, the PRO4000 and PRO4000C ensure that every document, from reports to marketing materials, is rendered with exceptional clarity and detail.

Another significant technology integrated into these printers is Lexmark’s Unison toner system. This system not only promotes consistent print quality but also simplifies the replacement process. The toners are designed to yield a high number of pages, reducing the frequency of changes and, consequently, the overall cost of ownership.

In terms of connectivity, both models provide a versatile range of options. They support USB, Ethernet, and wireless connectivity, enabling seamless integration into any office network. Additionally, mobile printing capabilities are supported, allowing users to print directly from smartphones and tablets, enhancing convenience and flexibility.

Security is another critical consideration for businesses, and Lexmark has incorporated robust features to protect sensitive information. These printers come equipped with secure print management solutions that require user authentication before jobs can be retrieved, ensuring that confidential documents remain private.

Moreover, the Lexmark PRO4000 series is designed with ease of use in mind. An intuitive touchscreen interface simplifies navigation through various settings and functionalities, allowing users to operate the printer effectively without extensive training.

In summary, the Lexmark PRO4000 and PRO4000C are exceptional printers that combine speed, quality, and advanced technologies to cater to the diverse needs of modern businesses. Their impressive features make them valuable assets for any office setting, promoting productivity and enhancing overall workflow efficiency.