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If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it, or its original contents, are substantially used up, depleted, or consumed.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the World Wide Web at http://support.lexmark.com.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints produced by any product.
Warranty service does not include repair of failures caused by:
—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
Contents
Pro4000 Series Users Guide
April
Contents
Loading paper and original documents
Using the Embedded Web Server 130
Mailing
Faxing
Networking 101
Troubleshooting
Index
Safety information
About your printer
Thank you for choosing this printer
Minimizing your printers environmental impact
Conserving energy
Finding information about the printer
Conserving ink
Recycling
Publications
Go to http//smartsolutions.lexmark.com
Understanding the parts of the printer
Use
Load additional paper
Selecting a location for the printer
Use Duplex unit Print on both sides of a sheet of paper
Ordering ink cartridges
Using genuine Lexmark ink cartridges
Ordering and replacing supplies
Replacing ink cartridges
Ordering paper and other supplies
Recycling Lexmark products
Part Number
Paper
Using the printer control panel buttons and menus
Using the printer control panel
Dialed
Saving paper and energy
Changing the Sleep timeout
Restoring factory default settings
Setting the security PIN of the printer
Setup OK Security Setup OK Set Admin PIN
Select
Using shortcuts
What are shortcuts?
Launching the shortcuts page using the printer software
Getting started
Creating a shortcut
Modifying or deleting a shortcut
Using shortcuts on the printer
Using the printer software
Using the Windows printer software
Software installed during printer installation
Minimum system requirements
Printer software
Using the Macintosh printer software
Accessing Web links
Use Printer Settings Customize settings for fax jobs
Launching the Print dialog
Finding and installing optional software
Updating the printer software
For Windows users
For Macintosh users
Reinstalling the printer software
Uninstalling the printer software
Installing the printer software
Downloading PCL and PS drivers Windows only
Using the Internet
Loading paper and original documents
Loading the paper tray
Page
Loading various paper types
Load up to Make sure
Sheets of coated paper
Sheets
Saving paper settings
Loading original documents on the scanner glass
Loading original documents into the ADF
Using different paper sizes and types
Size Recommended paper Weight Set paper type to
Recommended paper brands
For colorful and high‑coverage documents
Setting the paper size and type
Using the printer control panel
Setting the page dry time
Using the printer software
Using the control panel
Click Properties, Preferences, Options, or Setup
Setup OK Paper Setup OK Paper Tray Linking OK Automatic OK
Linking trays
For Macintosh users
System Preferences Print & Fax select your printer
Printing
Tips for printing
Printing basic documents
Printing a document
Select either Color Preference or Advanced Color Options
Printing using advanced color options
Collating printed copies
Changing the print order of pages
Printing multiple pages on one sheet
Printing envelopes
Printing specialty documents
Printing documents from a memory card or flash drive
Printing on labels
Paper/Finishing tab Manage Custom Sizes New
Printing on custom‑size paper
Using a memory card or flash drive with the printer
Working with photos
Supported memory cards and file types
Memory card File type
Inserting a memory card Inserting a flash drive
Printing photos from a PictBridge-enabled digital camera
Printing photos from a memory card or flash drive
Printing on both sides of the paper duplexing
Printing on both sides of the paper duplexing automatically
Portrait Landscape
Setting the duplex printing dry time
Managing print jobs
Finding the print queue for your printer
Creating a print queue
For Windows users
Setting your printer as the default printer
Changing the default printing mode
Pausing print jobs
Resuming print jobs
Printing from a mobile device
Canceling print jobs
What is LexPrint?
Supported printers
Copying
Tips for copying
Making copies
Copy OK Copies
Copying an ID card
Enlarging or reducing images
Copy OK ID Card Copy
Copy OK Scale
Adjusting copy quality
Collating copies using the printer control panel
Making a copy lighter or darker
Copy OK Darkness
Placing an overlay message on each
Placing separator sheets between copies
Copying multiple pages on one sheet
Removing the background of a copy
Making a duplex two-sided copy
Making a duplex two‑sided copy automatically
Making a duplex two‑sided copy manually
Canceling copy jobs
Scanning
Tips for scanning
Scanning to a local computer
Scan OK Computer USB‑Connected Computer OK
Scanning to a network computer
Scanning to a network folder
Scan OK Computer
Scan OK Network Folder OK
Scan OK Memory Device
Scanning to a flash drive or memory card
Adding a network folder shortcut
Scanning photos
Printer Home select your printer Scan Advanced scan
Scanning documents for editing
Scanning directly from the printer control panel
Scanning directly to e‑mail using the printer software
For Macintosh users
Scanning FAQ
Canceling scan jobs
Setting up the printer to e-mail
Setting up the e-mail function
Configuring e‑mail settings
Click Settings E-mail/FTP Settings E-mail Settings
Creating an e‑mail contact list using the computer
Double‑click Printer Settings
Creating an e-mail contact list
Contacts tab Individuals tab
Sending e-mail
Tips for e‑mailing
Canceling an e‑mail
Setting up the printer to fax
Setup 1 Printer is connected to a dedicated fax line
Faxing
Scenario 1 Standard telephone line
Connected to the same telephone wall jack To connect
Connected to different wall jacks
To connect
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
To connect
Setup 1 Printer is connected directly to a cable modem
Tips for this setup
Tips for this setup
Scenario 5 Country‑ or region‑specific setup
Connecting the printer to a non‑RJ‑11 wall jack
Page
Connecting the printer to a wall jack in Germany
Entering your user information
Setting the fax header
Setup OK Fax Setup OK Dialing and Sending OK Fax Name OK
Configuring the fax settings
Configuring fax settings using the printer control panel
Setting the fax footer
Setting the date and time
From here You can
Configuring fax settings using the fax software
Using the Fax Setup Wizard in Windows
Creating a contact list using the printer control panel
Using the Printer Settings in Macintosh
Double-clickPrinter Settings
Setup OK Fax Setup OK Address Book OK
Creating a contact list using the fax software
Tips for sending faxes
Sending faxes using the printer control panel
Sending faxes
Receiving faxes
Tips for receiving faxes
Tips
Receiving faxes automatically
Receiving faxes manually
What is my fax number?
Faxing FAQ
What is a splitter and what type of splitter should I use?
What is my dialing prefix?
When do I need to set Auto Answer to On?
How many rings should I set?
How do I set the distinctive ring for the printer?
How do I adjust the speaker volume on the printer?
Adjusting the dialing volume
Adjusting the ringer volume
How can I check the dial tone?
What settings work best with voice mail service?
How do I change the resolution of the documents that I fax?
Quality Black resolution Color resolution
How do I send a fax at a scheduled time?
How do I send a fax using a phone calling card?
Setup OK Fax Setup OK Fax Reports OK
How do I know that the fax was sent successfully?
How do I print the fax history of the printer?
Setup OK Fax Setup OK 2‑Sided Faxes OK
Setup OK Fax Setup OK Fax Blocking OK Turn On/Off OK
How do I print a fax on both sides of the paper?
How do I forward a fax?
Can I retrieve failed faxes?
Installing the printer on a wireless network
Wireless network compatibility
Networking
Supported network security options
Printing a network setup
Information you will need during wireless setup
Setup OK Network Setup OK Print Network Setup Page OK
No Security
Information you will need during advanced wireless setup
Wireless Mode
Authentication
Network Name Ssid
Encryption
Installing the printer on a wireless network
Authentication type Encryption method
Installing the printer on other computers
Special wireless installation instructions
Adding the printer to your wireless network
Before you begin
For Windows users Click Unlisted Network
Changing wireless settings after installation
Click Settings Network/Ports TCP/IP Set static IP address
Double‑click Wireless Setup Assistant
Assigning a static IP address
Advanced wireless setup
Adding a printer to an existing ad hoc wireless network
Configuring Wi‑Fi Protected Setup manually
Configuring security
WPA Personal, WPA2‑Personal or WPA2‑Enterprise
EAP‑MD5, MSCHAPv2, or Leap
If you have selected Do this
Installing the printer on an Ethernet network
Configuring 802.1X Authentication
Installing the printer on an Ethernet network
Using the printer wirelessly
Using the printer locally USB
If the printer is currently set up for Ethernet
Performing network management tasks
Using the printer over an Ethernet network
If the printer is currently set up for wireless
Select Set as Default Printer from the menu
Selecting a printer
Double‑click Lexmark Extras Lexmark Setup Assistant
Double‑click Printer Setup Utility or Print Center
Add the printer
Mac OS X version 10.5 or later
System Preferences Print & Scan
Click Sharing or Printer Properties
Sharing a printer in a Windows environment
Sharing a printer in a Macintosh environment
Networking FAQ
What is Wi‑Fi Protected Setup?
What is a network?
What is an SSID?
Where do I find my SSID?
Characters Security type
How are home networks configured?
Wireless network examples
Scenario 2 Wireless network with Internet access
Scenario 3 Wireless network with no Internet access
How do I attach the USB cable?
What is a USB cable?
Why do I need a USB cable?
How are infrastructure and ad hoc networks different?
Infrastructure Ad hoc
Finding the signal strength
Checking computer connectivity
Checking printer connectivity
Infrastructure Ad hoc Usually faster
How can I improve wireless signal strength?
Move the Printer Closer to the Access Point
Remove Obstacles Between the Access Point and the Printer
Arrange the Network to Reduce Signal Absorption
For Macintosh users with an AirPort base station
System Preferences Network Wi‑Fi
What is a MAC address?
For Macintosh users with an access point
How do I find the MAC address?
How do I locate IP addresses?
What is an IP address?
What is TCP/IP?
What is a key index?
What is the difference between Guided and Advanced setup?
How are IP addresses assigned?
Locating the printer IP address
Understanding the home
Using the Embedded Web Server
Accessing the Embedded Web Server
Customizing printer settings
Click
Using the Embedded Web Server 132
Maintaining the printer
Maintaining ink cartridges
Checking ink levels
Aligning the printhead
Cleaning the exterior of the printer
Cleaning the printhead nozzles
Cleaning the scanner glass
Moving the printer to another location
Page
Troubleshooting
If Troubleshooting does not solve your problem
Setup troubleshooting
Before you troubleshoot
Software did not install
Recovering the security PIN of the printer
Change the Language Using the Printer Menus
Reconnect the Printer Power Supply
Print job does not print or is missing pages
Make Sure the INK Cartridges are Inserted Correctly
Remove and Reinstall the Printer Software
Setup OK Maintenance OK Deep Clean Printhead OK
Make Sure the Printer is not in Sleep Mode
Printer is printing blank pages
Cannot print through USB
Make Sure the USB Port is Enabled in Windows
Cannot delete documents from the print queue
Understanding printer messages
Ink Cartridge Access Door Open
Duplex Unit Missing
Ink Cartridge Unsupported
Ink Cartridge Error
Ink Cartridge Missing
Memory Device Error
Network x Software Error
Ink Low
Load Paper Source with Size Paper
Printhead Error
Paper Tray x Removed
Printer Memory Full
Printhead Cannot Move
Scanner Disabled
Standard Network Software Error
Unrecoverable Scan Error
Scanner ADF Cover Open
Paper jam in the duplex unit
Clearing paper jams
Paper jam in the printer
Paper jam in the ADF select models only
Check Paper Loading
Paper or specialty media misfeeds
Check Paper Condition
Print troubleshooting
Print speed is slow
Streaks or lines on printed image
Printed page has ink smears or smudges
Copy and scan troubleshooting
Computer slows down when printing
Copier or scanner does not respond
Scanner unit does not close
Poor copy or scanned image quality
Partial copies or scans of documents or photos
Mail troubleshooting
Scan was not successful
Scanning takes too long or freezes the computer
Cannot scan to a computer over a network
Fax troubleshooting
Fax troubleshooting checklist
Connection checklist
Check Your Proxy Configuration
Decrease the Transmission Speed of the FAX Modem
Enable Error Correction
Cannot send faxes
Enable Automatic FAX Conversion
Make Sure That the Dial Prefix Setting is Correct
Setup OK Fax Setup OK Dialing and Sending OK Dial Prefix OK
Cannot receive faxes
Cannot run the fax software
Fax error messages on the printer control panel
Error Message What it indicates Possible solutions
Memory card troubleshooting
Troubleshooting 161
Network troubleshooting
Memory card troubleshooting checklist
Nothing happens when a memory card is inserted
Network troubleshooting checklist
Wireless Networking
Continue button is unavailable
Make Sure the Printer is Plugged in and Turned on
Make Sure the USB Port on the Computer is Working
RUN the Installer Again
Make Sure the USB Cable is Working
Wireless troubleshooting
Resetting the wireless settings to factory defaults
Cannot print over wireless network
Setup OK Demo Mode OK Off OK
Troubleshooting 167
For Macintosh users with an access point
Wireless print server not installed
Locating the printer IP address
Resolving intermittent wireless communications issues
Troubleshooting 172
Ethernet network troubleshooting
Embedded Web Server does not open
Cannot print to the network printer
Contacting customer support
Check the Address Entered in the WEB Browser
Lexmark International, Inc All rights reserved
Product information
Edition notice
Government END Users
Trademarks
Meter average sound pressure, dBA
Modular component notice
Noise emission levels
Battery notice Static sensitivity notice
Temperature information
Power consumption
Product power consumption
Sleep Mode
Off mode
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
Regulatory notices for telecommunication terminal equipment
182
Verwendung dieses Produkts in der Schweiz
Using this product in Switzerland
Utilisation de ce produit en Suisse
Regulatory notices for wireless products
Uso del prodotto in Svizzera
Exposure to radio frequency radiation
Industry Canada Canada
Industry Canada Canada
186
Lexmark International, Inc., Lexington, KY
Statement of Limited Warranty
Limited warranty
Limited warranty service
Extent of limited warranty
Limitation of liability
Additional rights
Index
Numerics
EAP‑TLS
Page
Page
PIN
Page
Page
VPN