Contents
Machine types 4444 Models 301, 30E
Lexmark Pro900 Series Users Guide
Safety information
Contents
Using the printer control panel buttons and menus
Using the printer software
Printing
Copying
Scanning
Troubleshooting
Using SmartSolutions
Networking
Maintaining the printer
Notices
Index
Print troubleshooting
Copy and scan troubleshooting
Page
SAVE THESE INSTRUCTIONS
Safety information
Thank you for choosing this printer
About your printer
Minimizing your printers environmental impact
Conserving energy
Conserving ink
Finding information about the printer
Recycling
Publications
Additional setup and instructions for using the printer
SmartSolutions Users Guide and Help
Users Guide
Use the
Understanding the parts of the printer
Second paper tray Tray
Using genuine Lexmark ink cartridges
Ordering and replacing supplies
Ordering ink cartridges
Replacing ink cartridges
Recycling Lexmark products
Ordering paper and other supplies
Part Number
Paper
Using the printer control panel
Using the printer control panel buttons and menus
Understanding the home screen
Display item
Description
Left arrow
Navigating menus using the touch screen
Scroll left
Accept
Changing the Power Saver timeout
3 Touch More Options
5 Touch Paper Type
Saving paper and energy with Eco-Mode
Resetting to factory settings
Using the Windows printer software
Using the printer software
Software installed during printer installation
Minimum system requirements
Lexmark Fax Solutions referred to as Fax Solutions
Printer software
Lexmark Wireless Setup Utility referred to as Wireless Setup Utility
Lexmark Service Center referred to as Service Center
Using the Macintosh printer software
Printer software
Software resident in the Macintosh OS
For Windows users
Finding and installing optional software
For Macintosh users
3 Select Printer Home
Checking for software updates
Reinstalling the printer software
Enabling automatic software updates
Uninstalling the printer software
Using the World Wide Web
Installing the printer software
Loading the paper tray
Loading paper and original documents
4 Load the paper
7 Flip up the paper stop to catch the paper as it exits
6 Insert the tray
Loading envelopes or photo paper
6 Insert the tray Loading paper and original documents
4 Load envelopes or photo paper
Loading various paper types
Load up to
Make sure
10 envelopes 25 sheets of labels 50 transparencies
Loading paper and original documents
a Touch Paper Tray Linking
Saving paper default settings
Loading original documents into the ADF
Loading original documents on the scanner glass
Printing
b Click Properties, Preferences, Options, or Setup
Tips for printing
Printing basic documents
Printing pages in reverse order
Collating printed copies
Printing multiple pages on one sheet
If the printer is using a Wireless connection selected models only
If the printer is using a USB connection
Printing documents from a memory card or flash drive Windows only
2 Touch Print Documents
Printing specialty documents
Printing envelopes
Printing labels
Tips on loading label sheets
Printing on custom-size paper
a Select Use custom page size
Using a memory card or flash drive with the printer
Working with photos
Inserting a memory card
Editing photos using the printer control panel
Printing photos using the printer control panel
Supported memory cards and file types
Tips
Printing photos from a memory device using the printer software
For Windows users
For Macintosh users
Printing photos from a PictBridge-enabled digital camera
Connected. Use Camera to choose and print photos
Printing photos from a memory device using the proof sheet
3 Navigate to Print Proof Sheet
More Options Proof Sheet Print Proof Sheet
Printing from a Bluetooth-enabled device
Bluetooth Dongle Connected appears on the display
Printing from a Bluetooth-enabled device
Setting the Bluetooth security level
Bluetooth Dongle Connected appears on the display
Landscape
Portrait
Printing on both sides of the paper duplexing manually
Setting your printer as the default printer
Managing print jobs
2 Click Print & Fax
Changing the printing mode for a single print job
Changing the printing mode
For Windows users
For Macintosh users
Resuming print jobs
Pausing print jobs
Canceling print jobs
Copying
Tips for copying
Making copies
Copying an ID card
Copying photos
Copying a two-sided document
4 Touch Continue
Adjusting copy quality
Enlarging or reducing images
Making a copy lighter or darker
Repeating an image on one page
Collating copies using the printer control panel
Copying multiple pages on one sheet
5 Touch More Options
Making a duplex copy
Making a duplex copy automatically
Making a duplex copy manually
Canceling copy jobs
To cancel a copy job, press
Scanning stops and the printer returns to the previous menu Copying
Scanning
Tips for scanning
Scanning to a local or network computer
Using the printer control panel
Scanning to a flash drive or memory card
Scanning photos into an editing application
4 Select Printer Home
Using the printer software
Scanning documents into an editing application
8 Click Preview/Edit
6 Click Document
Scanning to a PDF
Scanning directly to e-mail using the printer software
Why am I being asked for a PIN?
Scanning FAQ
How can I improve the quality of a scan?
How do I scan in black and white?
Canceling scan jobs
What is an application list, and how do I update it?
Updating the application list
Setting up the e-mail function
Setting up the printer to e-mail
Changing the e-mail settings after setup
If you want to change the SMTP server settings
Creating an e-mail contact list using the printer software
Creating an e-mail contact list using the printer control panel
If you want to change the e-mail settings
Creating an e-mail contact list
Sending e-mail
3 Click Printer Home
5 Click Select from phonebook
Scanning a document or photo to e-mail
Tips for e-mailing
Attaching a document or photo to e-mail
Canceling an e-mail
2 Touch Attach File to E-mail
a Touch Attach document to E-mail
Setup 1 Printer is connected to a dedicated fax line
Setting up the printer to fax
Tips for this setup
Faxing
Setup 2 Printer is sharing the line with an answering machine
Connected to the same telephone wall jack
Connected to different wall jacks
To connect
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
Tips for this setup
To connect
Setup 1 Printer is connected directly to a cable modem
Scenario 4 Digital telephone service through a cable provider
Scenario 5 Country-specific setup
Connecting the printer to a non-RJ-11 wall jack
Connecting the printer in countries that use serial connection
Connecting the printer to a wall jack in Germany
Fax Setup Dialing and Sending Your Fax Name
Setting the fax header
Entering your user information
3 Touch Your Fax Number
Configuring fax settings using the fax software
Configuring the fax settings
Setting the fax footer
Using the Fax Setup Wizard in Windows
Configuring fax settings using the printer control panel
Creating a contact list
Creating a contact list using the fax software
Creating a contact list using the printer control panel
Sending faxes
c Touch Add Fax Number
Sending faxes using the computer
Sending faxes using the printer control panel
Tips for sending faxes
To send a fax to a single recipient
Receiving faxes
Fax Setup Ringing and Answering Auto Answer
Tips for receiving faxes
Receiving faxes automatically
Receiving a fax manually
Faxing FAQ
What is my fax number?
What is a splitter and what type of splitter should I use?
What is my dialing prefix?
When do I need to set Auto Answer to On?
How do I set the distinctive ring for the printer?
Fax Setup Ringing and Answering Ring Pattern
How can I check the dial tone?
Make sure the telephone line and the wall jack are working
What settings work best with digital voice mail?
How do I adjust the speaker volume on the printer?
How do I change the resolution of the documents that I fax?
Adjusting the dialing volume
How do I send a fax using a phone calling card?
How do I send a fax at a scheduled time?
How do I know that the fax was sent successfully?
How do I view the fax history of the printer?
Fax Setup Ringing and Answering Fax Forward
How do I print a fax on both sides of the paper?
How do I forward a fax?
Can I retrieve failed faxes?
Can I block faxes?
b Touch Turn On/Off
Block Faxes From Add a Number to Block Add a Name
Wireless network compatibility
Installing the printer on a wireless network
Networking
Supported network security options
Information you will need to set up the printer on a wireless network
Printing a network setup page
Installing the printer on other computers
Installing the printer on a wireless network
Special wireless installation instructions
Interpreting the colors of the Wi-Fi indicator light
Adding the printer to your wireless network
Before you begin
5 Click the Wireless setup utility link
Changing wireless settings after installation
Assigning a static IP address
6 Click the Set Static IP Address link
Creating an ad hoc wireless network
Advanced wireless setup
2 Double-click Wireless Setup Assistant
In Windows Vista
9 Click the Wireless Networks tab
7 Right-click the Wireless Network Connection icon 8 Click Properties
In Windows XP
2 Click Control Panel 3 Click Network and Internet Connections
In Windows
b Select View Available Wireless Networks
In Mac OS X version
In Mac OS X version 10.4 and earlier
Adding a printer to an existing ad hoc wireless network
Configuring the printer wirelessly using WPS Wi-Fi Protected Setup
5 Click Wireless setup utility link
Using the printer locally USB
Using the printer wirelessly
If the printer is currently set up locally using USB connection
If the printer is currently set up for Ethernet
If the printer is currently set up for wireless
Using the printer over an Ethernet network
5 Select Set as Default Printer from the menu
Selecting the printer
6 Double-click Lexmark Setup Assistant
4 Double-click Lexmark Setup Assistant
Add the printer
Sharing a printer in a Windows environment
In Mac OS X version 10.4 or earlier
c Click Properties
Installing the printer on an Ethernet network
Sharing a printer in a Macintosh environment
2 From the menu bar, click Help System Preferences Help
Networking FAQ
Installing the printer on an Ethernet network
What is Wi-Fi Protected Setup?
What is an SSID?
Where do I find my WEP key or WPA passphrase?
Where do I find my SSID?
What is a network?
How are home networks configured?
How do I find out what type of security my network is using?
Wired network example
Wireless network examples
Scenario 3 Wireless network with no Internet access
Scenario 2 Wireless network with Internet access
How do I attach the installation cable?
Why do I need an installation cable?
How are infrastructure and ad hoc networks different?
Infrastructure
Ad hoc
How can I improve wireless signal strength?
Finding the signal strength
MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER
REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER
REMOVE SOURCES OF INTERFERENCE
ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION
For Macintosh users with an AirPort base station
For Macintosh users with a wireless access point
How do I find the MAC address?
What is a MAC address?
What is an IP address?
What is TCP/IP?
How do I locate IP addresses?
How to locate a printer IP address
What is a key index?
How are IP addresses assigned?
2 Click More Info
What is SmartSolutions?
Using SmartSolutions
Pre-loaded solutions
Custom solutions
Using the printer control panel Windows only
Creating or customizing printer solutions
SmartSolutions More Options Launch SmartSolutions on my computer
Examples
For Macintosh users
Using the printer software
Using the printer control panel
Maintaining the printer
Maintaining ink cartridges
More Options Clean Printhead or Deep Clean Printhead
Cleaning the printhead nozzles
Cleaning the scanner glass
Cleaning the exterior of the printer
Cleaning the touch screen
Using the Service Center to solve printer problems
Troubleshooting
If Troubleshooting does not solve your problem
Setup troubleshooting
CHANGE THE LANGUAGE USING THE PRINTER MENUS
Printhead errors
Incorrect language appears on the display
REMOVE AND REINSERT THE PRINTHEAD
CHECK THE USB CONNECTION
Software did not install
MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER
RECONNECT THE PRINTER POWER SUPPLY
REMOVE AND REINSTALL THE PRINTER SOFTWARE
Print job does not print or is missing pages
MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE
REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
Printer is printing blank pages
Printer is busy or does not respond
MAKE SURE THE USB PORT IS ENABLED IN WINDOWS
Jams and misfeeds troubleshooting
Cannot print through USB
Paper jam in the printer
Paper jam in the duplex unit
2 Firmly grasp the paper, and then gently pull it out
Paper jam in the ADF selected models only
3 Reinsert the duplex unit
4 Touch DONE or press , depending on your printer model
Paper or specialty media misfeeds
ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER
CHECK PAPER CONDITION
CHECK PAPER LOADING
CHECK MINIMUM PRINT SETTINGS
Print troubleshooting
SELECT THE BORDERLESS PRINT FEATURE
Poor quality at the edges of the page
Computer slows down when printing
Copy and scan troubleshooting
MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED
ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES
CLEAN THE SCANNER GLASS
SET YOUR PRINTER AS THE DEFAULT PRINTER
ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE
Copier or scanner does not respond
USE A LOWER SCANNING RESOLUTION
E-mail troubleshooting
CHECK YOUR E-MAIL CONFIGURATION SETTINGS
Scan was not successful
Fax troubleshooting checklist
Fax troubleshooting
CHECK YOUR PROXY CONFIGURATION
Cannot attach files
Fax Setup Dialing and Sending Max Send Speed
Connection checklist
Fax Setup Dialing and Sending Scan
Cannot send faxes
ENABLE AUTOMATIC FAX CONVERSION
ENABLE ERROR CORRECTION
MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT
Cannot receive faxes
INCREASE THE RINGER VOLUME
MAKE SURE THAT FAX FORWARDING IS DISABLED
Fax Setup Ringing and Answering Manual Answer Code
MAKE SURE THE FAX SOFTWARE IS INSTALLED
MAKE SURE THAT THE PRINTER IS NOT IN POWER SAVER MODE
Fax error messages on the printer control panel
MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE
MAKE SURE THAT THE PRINTER IS CONNECTED TO THE COMPUTER
No Answer
Memory card troubleshooting checklist
Memory card troubleshooting
Nothing happens when a memory card is inserted
Cannot print documents from a memory card or flash drive
Photos do not transfer from a memory card across a wireless network
Network troubleshooting
Network troubleshooting checklist
MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE
Wireless Networking
The Continue button is unavailable
Ethernet Networking
RECONNECT THE POWER SUPPLY
MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL
TRY RUNNING THE INSTALLER AGAIN
MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON
Cannot print and there is a firewall on the computer
Wireless troubleshooting
Resetting the wireless settings to factory defaults
Cannot print over wireless network
Demo Mode
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER
MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES
CHECK THE WIRELESS SIGNAL QUALITY
CHECK YOUR ADVANCED SECURITY SETTINGS
For Macintosh users with a wireless access point
For Macintosh users with an AirPort base station In Mac OS X version
In Mac OS X version 10.4 and earlier
d Click Advanced TCP/IP or TCP/IP
Wi-Fi indicator light is not lit
SELECT THE WIRELESS PRINTER
SELECT THE WIRELESS PORT
CHECK NETWORK NAME
Wi-Fi indicator light is blinking orange during installation
If you are using WEP security
If you are using WPA security
If you are using WEP security
b Double-click Network Utility
10.168.1.101
3 Double-click Network Utility
MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER
Wireless print server not installed
How to locate a printer IP address
MAKE SURE THE WIRELESS PORT IS SELECTED
DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK
Resolving intermittent wireless communications issues
CHANGE THE CHANNEL THE WIRELESS ROUTER USES
ELIMINATE SOURCES OF INTERFERENCE
CONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSID
CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTER
ASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK
CHECK FOR WIRELESS ADAPTER UPDATES
CHANGE ALL NETWORK DEVICES TO THE SAME TYPE
PURCHASE A NEW ROUTER
Product information
Notices
Edition notice
2009 Lexmark International, Inc. All rights reserved
Trademarks
UNITED STATES GOVERNMENT RIGHTS
Licensing notices
Directory
Temperature information
Noise emission levels
Waste from Electrical and Electronic Equipment WEEE directive
1-meter average sound pressure, dBA
Power consumption
Battery notice
Product power consumption
Product disposal
LEXMARK LICENSE AGREEMENTS
Power Saver
Off mode
Total energy usage
1 STATEMENT OF LIMITED WARRANTY. Lexmark warrants that the media e.g., diskette or compact disk on which the Software Program if any is furnished is free from defects in materials and workmanship under normal use during the warranty period. The warranty period is ninety 90 days and commences on the date the Software Program is delivered to the original end-user. This limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor. Lexmark will replace the Software Program should it be determined that the media does not conform to this limited warranty
Page
MICROSOFT CORPORATION NOTICES
ADOBE SYSTEMS INCORPORATED NOTICE
European Community EC directives conformity
Avis de conformité aux normes de l’industrie du Canada
Industry Canada compliance statement
Regulatory notices for telecommunication terminal equipment
Notice to users of the US telephone network FCC requirements
Notice to users of the Canadian telephone network
South Africa telecommunications notice
Using this product in Switzerland
Notice to users of the New Zealand telephone network
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Utilisation de ce produit en Suisse
Regulatory notices for wireless products
Verwendung dieses Produkts in der Schweiz
Uso del prodotto in Svizzera
Notice to users in Brazil
Industry Canada Canada
Industry Canada Canada
Taiwan NCC RF notice statement Notice to users in the European Union
Ελληνική
Index
Page
Page
memory card troubleshooting cannot print from a flash
printing documents from 40 printing photos using the proof
setting up 90, 91 phone book, e-mail
iron-on transfers loading
Page
Page
Page
WPA passphrase locating