Lexmark 30E, Pro900, 301, 4444, 90T9105 manual Paper jam in the duplex unit

Page 141

1Press to turn off the printer.

2Check the paper tray or lift the scanner unit to check for jammed paper.

3Firmly grasp the paper, and then gently pull it out.

Note: Be careful not to tear the paper while removing it.

4Press to turn the printer back on.

Paper jam in the duplex unit

Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.

1Push down the duplex latches and pull out the duplex unit.

CAUTION—POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paper path. To avoid injury, use caution when accessing this area for clearing a paper jam.

Troubleshooting

141

Image 141

Contents Machine types 4444 Models 301, 30E Lexmark Pro900 Series Users GuideSafety information ContentsUsing the printer control panel buttons and menus Using the printer softwarePrinting CopyingScanning Troubleshooting Using SmartSolutionsNetworking Maintaining the printerNotices IndexPrint troubleshooting Copy and scan troubleshootingPage SAVE THESE INSTRUCTIONS Safety informationThank you for choosing this printer About your printerMinimizing your printers environmental impact Conserving energyConserving ink Finding information about the printerRecycling PublicationsAdditional setup and instructions for using the printer SmartSolutions Users Guide and HelpUsers Guide Use the Understanding the parts of the printerSecond paper tray Tray Using genuine Lexmark ink cartridges Ordering and replacing suppliesOrdering ink cartridges Replacing ink cartridges Recycling Lexmark products Ordering paper and other suppliesPart Number PaperUsing the printer control panel Using the printer control panel buttons and menusUnderstanding the home screen Display itemDescription Left arrow Navigating menus using the touch screenScroll left AcceptChanging the Power Saver timeout 3 Touch More Options5 Touch Paper Type Saving paper and energy with Eco-Mode Resetting to factory settingsUsing the Windows printer software Using the printer softwareSoftware installed during printer installation Minimum system requirementsLexmark Fax Solutions referred to as Fax Solutions Printer softwareLexmark Wireless Setup Utility referred to as Wireless Setup Utility Lexmark Service Center referred to as Service CenterUsing the Macintosh printer software Printer softwareSoftware resident in the Macintosh OS For Windows users Finding and installing optional softwareFor Macintosh users 3 Select Printer HomeChecking for software updates Reinstalling the printer softwareEnabling automatic software updates Uninstalling the printer softwareUsing the World Wide Web Installing the printer softwareLoading the paper tray Loading paper and original documents4 Load the paper 7 Flip up the paper stop to catch the paper as it exits 6 Insert the trayLoading envelopes or photo paper 6 Insert the tray Loading paper and original documents 4 Load envelopes or photo paperLoading various paper types Load up toMake sure 10 envelopes 25 sheets of labels 50 transparencies Loading paper and original documents a Touch Paper Tray Linking Saving paper default settingsLoading original documents into the ADF Loading original documents on the scanner glassPrinting b Click Properties, Preferences, Options, or SetupTips for printing Printing basic documentsPrinting pages in reverse order Collating printed copiesPrinting multiple pages on one sheet If the printer is using a Wireless connection selected models only If the printer is using a USB connectionPrinting documents from a memory card or flash drive Windows only 2 Touch Print DocumentsPrinting specialty documents Printing envelopesPrinting labels Tips on loading label sheets Printing on custom-size papera Select Use custom page size Using a memory card or flash drive with the printer Working with photosInserting a memory card Editing photos using the printer control panel Printing photos using the printer control panelSupported memory cards and file types TipsPrinting photos from a memory device using the printer software For Windows usersFor Macintosh users Printing photos from a PictBridge-enabled digital camera Connected. Use Camera to choose and print photos Printing photos from a memory device using the proof sheet3 Navigate to Print Proof Sheet More Options Proof Sheet Print Proof SheetPrinting from a Bluetooth-enabled device Bluetooth Dongle Connected appears on the display Printing from a Bluetooth-enabled device Setting the Bluetooth security levelBluetooth Dongle Connected appears on the display Landscape PortraitPrinting on both sides of the paper duplexing manually Setting your printer as the default printer Managing print jobs2 Click Print & Fax Changing the printing mode for a single print job Changing the printing modeFor Windows users For Macintosh usersResuming print jobs Pausing print jobsCanceling print jobs Copying Tips for copyingMaking copies Copying an ID card Copying photosCopying a two-sided document 4 Touch ContinueAdjusting copy quality Enlarging or reducing imagesMaking a copy lighter or darker Repeating an image on one page Collating copies using the printer control panelCopying multiple pages on one sheet 5 Touch More OptionsMaking a duplex copy Making a duplex copy automaticallyMaking a duplex copy manually Canceling copy jobs To cancel a copy job, pressScanning stops and the printer returns to the previous menu Copying Scanning Tips for scanningScanning to a local or network computer Using the printer control panel Scanning to a flash drive or memory cardScanning photos into an editing application 4 Select Printer Home Using the printer softwareScanning documents into an editing application 8 Click Preview/Edit6 Click Document Scanning to a PDF Scanning directly to e-mail using the printer softwareWhy am I being asked for a PIN? Scanning FAQHow can I improve the quality of a scan? How do I scan in black and white?Canceling scan jobs What is an application list, and how do I update it?Updating the application list Setting up the e-mail function Setting up the printer to e-mailChanging the e-mail settings after setup If you want to change the SMTP server settingsCreating an e-mail contact list using the printer software Creating an e-mail contact list using the printer control panelIf you want to change the e-mail settings Creating an e-mail contact listSending e-mail 3 Click Printer Home5 Click Select from phonebook Scanning a document or photo to e-mail Tips for e-mailingAttaching a document or photo to e-mail Canceling an e-mail2 Touch Attach File to E-mail a Touch Attach document to E-mailSetup 1 Printer is connected to a dedicated fax line Setting up the printer to faxTips for this setup FaxingSetup 2 Printer is sharing the line with an answering machine Connected to the same telephone wall jackConnected to different wall jacks To connect Scenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone service Tips for this setupTo connect Setup 1 Printer is connected directly to a cable modem Scenario 4 Digital telephone service through a cable providerScenario 5 Country-specific setup Connecting the printer to a non-RJ-11 wall jack Connecting the printer in countries that use serial connection Connecting the printer to a wall jack in Germany Fax Setup Dialing and Sending Your Fax Name Setting the fax headerEntering your user information 3 Touch Your Fax NumberConfiguring fax settings using the fax software Configuring the fax settingsSetting the fax footer Using the Fax Setup Wizard in WindowsConfiguring fax settings using the printer control panel Creating a contact list Creating a contact list using the fax softwareCreating a contact list using the printer control panel Sending faxesc Touch Add Fax Number Sending faxes using the computer Sending faxes using the printer control panelTips for sending faxes To send a fax to a single recipientReceiving faxes Fax Setup Ringing and Answering Auto AnswerTips for receiving faxes Receiving faxes automaticallyReceiving a fax manually Faxing FAQWhat is my fax number? What is a splitter and what type of splitter should I use?What is my dialing prefix? When do I need to set Auto Answer to On?How do I set the distinctive ring for the printer? Fax Setup Ringing and Answering Ring PatternHow can I check the dial tone? Make sure the telephone line and the wall jack are workingWhat settings work best with digital voice mail? How do I adjust the speaker volume on the printer?How do I change the resolution of the documents that I fax? Adjusting the dialing volumeHow do I send a fax using a phone calling card? How do I send a fax at a scheduled time?How do I know that the fax was sent successfully? How do I view the fax history of the printer? Fax Setup Ringing and Answering Fax ForwardHow do I print a fax on both sides of the paper? How do I forward a fax?Can I retrieve failed faxes? Can I block faxes?b Touch Turn On/Off Block Faxes From Add a Number to Block Add a NameWireless network compatibility Installing the printer on a wireless networkNetworking Supported network security optionsInformation you will need to set up the printer on a wireless network Printing a network setup pageInstalling the printer on other computers Installing the printer on a wireless networkSpecial wireless installation instructions Interpreting the colors of the Wi-Fi indicator lightAdding the printer to your wireless network Before you begin5 Click the Wireless setup utility link Changing wireless settings after installationAssigning a static IP address 6 Click the Set Static IP Address linkCreating an ad hoc wireless network Advanced wireless setup2 Double-click Wireless Setup Assistant In Windows Vista9 Click the Wireless Networks tab 7 Right-click the Wireless Network Connection icon 8 Click PropertiesIn Windows XP 2 Click Control Panel 3 Click Network and Internet ConnectionsIn Windows b Select View Available Wireless NetworksIn Mac OS X version In Mac OS X version 10.4 and earlierAdding a printer to an existing ad hoc wireless network Configuring the printer wirelessly using WPS Wi-Fi Protected Setup5 Click Wireless setup utility link Using the printer locally USB Using the printer wirelesslyIf the printer is currently set up locally using USB connection If the printer is currently set up for EthernetIf the printer is currently set up for wireless Using the printer over an Ethernet network5 Select Set as Default Printer from the menu Selecting the printer6 Double-click Lexmark Setup Assistant 4 Double-click Lexmark Setup AssistantAdd the printer Sharing a printer in a Windows environment In Mac OS X version 10.4 or earlierc Click Properties Installing the printer on an Ethernet network Sharing a printer in a Macintosh environment2 From the menu bar, click Help  System Preferences Help Networking FAQ Installing the printer on an Ethernet networkWhat is Wi-Fi Protected Setup? What is an SSID? Where do I find my WEP key or WPA passphrase?Where do I find my SSID? What is a network?How are home networks configured? How do I find out what type of security my network is using?Wired network example Wireless network examplesScenario 3 Wireless network with no Internet access Scenario 2 Wireless network with Internet accessHow do I attach the installation cable? Why do I need an installation cable?How are infrastructure and ad hoc networks different? InfrastructureAd hoc How can I improve wireless signal strength? Finding the signal strengthMOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTERREMOVE SOURCES OF INTERFERENCE ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTIONFor Macintosh users with an AirPort base station For Macintosh users with a wireless access pointHow do I find the MAC address? What is a MAC address?What is an IP address? What is TCP/IP?How do I locate IP addresses? How to locate a printer IP address What is a key index?How are IP addresses assigned? 2 Click More InfoWhat is SmartSolutions? Using SmartSolutionsPre-loaded solutions Custom solutionsUsing the printer control panel Windows only Creating or customizing printer solutionsSmartSolutions More Options Launch SmartSolutions on my computer ExamplesFor Macintosh users Using the printer software Using the printer control panelMaintaining the printer Maintaining ink cartridgesMore Options Clean Printhead or Deep Clean Printhead Cleaning the printhead nozzlesCleaning the scanner glass Cleaning the exterior of the printerCleaning the touch screen Using the Service Center to solve printer problems TroubleshootingIf Troubleshooting does not solve your problem Setup troubleshootingCHANGE THE LANGUAGE USING THE PRINTER MENUS Printhead errorsIncorrect language appears on the display REMOVE AND REINSERT THE PRINTHEADCHECK THE USB CONNECTION Software did not installMAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER RECONNECT THE PRINTER POWER SUPPLYREMOVE AND REINSTALL THE PRINTER SOFTWARE Print job does not print or is missing pagesMAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEADPrinter is printing blank pages Printer is busy or does not respondMAKE SURE THE USB PORT IS ENABLED IN WINDOWS Jams and misfeeds troubleshootingCannot print through USB Paper jam in the printerPaper jam in the duplex unit 2 Firmly grasp the paper, and then gently pull it out Paper jam in the ADF selected models only3 Reinsert the duplex unit 4 Touch DONE or press , depending on your printer modelPaper or specialty media misfeeds ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPERCHECK PAPER CONDITION CHECK PAPER LOADINGCHECK MINIMUM PRINT SETTINGS Print troubleshootingSELECT THE BORDERLESS PRINT FEATURE Poor quality at the edges of the pageComputer slows down when printing Copy and scan troubleshootingMAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLESCLEAN THE SCANNER GLASS SET YOUR PRINTER AS THE DEFAULT PRINTERADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE Copier or scanner does not respondUSE A LOWER SCANNING RESOLUTION E-mail troubleshootingCHECK YOUR E-MAIL CONFIGURATION SETTINGS Scan was not successfulFax troubleshooting checklist Fax troubleshootingCHECK YOUR PROXY CONFIGURATION Cannot attach filesFax Setup Dialing and Sending Max Send Speed Connection checklistFax Setup Dialing and Sending Scan Cannot send faxesENABLE AUTOMATIC FAX CONVERSION ENABLE ERROR CORRECTIONMAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT Cannot receive faxesINCREASE THE RINGER VOLUME MAKE SURE THAT FAX FORWARDING IS DISABLEDFax Setup Ringing and Answering Manual Answer Code MAKE SURE THE FAX SOFTWARE IS INSTALLEDMAKE SURE THAT THE PRINTER IS NOT IN POWER SAVER MODE Fax error messages on the printer control panelMAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE MAKE SURE THAT THE PRINTER IS CONNECTED TO THE COMPUTERNo Answer Memory card troubleshooting checklist Memory card troubleshootingNothing happens when a memory card is inserted Cannot print documents from a memory card or flash drivePhotos do not transfer from a memory card across a wireless network Network troubleshootingNetwork troubleshooting checklist MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVEWireless Networking The Continue button is unavailableEthernet Networking RECONNECT THE POWER SUPPLY MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODELTRY RUNNING THE INSTALLER AGAIN MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ONCannot print and there is a firewall on the computer Wireless troubleshootingResetting the wireless settings to factory defaults Cannot print over wireless networkDemo Mode MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICESCHECK THE WIRELESS SIGNAL QUALITY CHECK YOUR ADVANCED SECURITY SETTINGSFor Macintosh users with a wireless access point For Macintosh users with an AirPort base station In Mac OS X versionIn Mac OS X version 10.4 and earlier d Click Advanced TCP/IP or TCP/IP Wi-Fi indicator light is not litSELECT THE WIRELESS PRINTER SELECT THE WIRELESS PORTCHECK NETWORK NAME Wi-Fi indicator light is blinking orange during installation If you are using WEP securityIf you are using WPA security If you are using WEP security b Double-click Network Utility 10.168.1.101 3 Double-click Network UtilityMAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER Wireless print server not installed How to locate a printer IP address MAKE SURE THE WIRELESS PORT IS SELECTED DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK Resolving intermittent wireless communications issuesCHANGE THE CHANNEL THE WIRELESS ROUTER USES ELIMINATE SOURCES OF INTERFERENCECONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSID CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTERASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK CHECK FOR WIRELESS ADAPTER UPDATES CHANGE ALL NETWORK DEVICES TO THE SAME TYPEPURCHASE A NEW ROUTER Product information NoticesEdition notice 2009 Lexmark International, Inc. All rights reservedTrademarks UNITED STATES GOVERNMENT RIGHTSLicensing notices DirectoryTemperature information Noise emission levelsWaste from Electrical and Electronic Equipment WEEE directive 1-meter average sound pressure, dBAPower consumption Battery noticeProduct power consumption Product disposalLEXMARK LICENSE AGREEMENTS Power SaverOff mode Total energy usage1 STATEMENT OF LIMITED WARRANTY. Lexmark warrants that the media e.g., diskette or compact disk on which the Software Program if any is furnished is free from defects in materials and workmanship under normal use during the warranty period. The warranty period is ninety 90 days and commences on the date the Software Program is delivered to the original end-user. This limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor. Lexmark will replace the Software Program should it be determined that the media does not conform to this limited warranty Page MICROSOFT CORPORATION NOTICES ADOBE SYSTEMS INCORPORATED NOTICEEuropean Community EC directives conformity Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementRegulatory notices for telecommunication terminal equipment Notice to users of the US telephone network FCC requirementsNotice to users of the Canadian telephone network South Africa telecommunications noticeUsing this product in Switzerland Notice to users of the New Zealand telephone networkAvis réservé aux utilisateurs du réseau téléphonique du Canada Utilisation de ce produit en Suisse Regulatory notices for wireless productsVerwendung dieses Produkts in der Schweiz Uso del prodotto in SvizzeraNotice to users in Brazil Industry Canada CanadaIndustry Canada Canada Taiwan NCC RF notice statement Notice to users in the European Union Ελληνική Index Page Page memory card troubleshooting cannot print from a flash printing documents from 40 printing photos using the proofsetting up 90, 91 phone book, e-mail iron-on transfers loadingPage Page Page WPA passphrase locating

Related manuals

Manual 144 pages 50.76 Kb

Manual 45 pages 38.29 Kb

Manual 148 pages 22.96 Kb

301, Pro900, 30E, 4444, 90T9105 specifications

The Lexmark 30E, 301, and S500 series are renowned for their efficiency, reliability, and innovative technologies, making them a preferred choice for small to medium-sized businesses. Each of these models caters to a variety of printing requirements while maintaining high standards in performance and usability.

The Lexmark 30E is recognized for its compact design and versatility. As a monochrome laser printer, it excels in producing sharp, high-quality text documents. With a print speed that can reach up to 40 pages per minute, it is ideal for environments with moderate to high-volume printing needs. The printer is equipped with a robust processor and has a print resolution of up to 1200 x 1200 dpi, ensuring that documents are presented clearly and professionally. Additionally, it features automatic duplex printing, which not only saves on paper costs but also contributes to enhancing overall workplace efficiency.

The Lexmark 301 series builds on this foundation while offering enhanced capabilities and features. This series includes multifunction capabilities, which allow users to print, scan, copy, and fax from a single machine. With an intuitive touchscreen interface, operation is streamlined, making it accessible for all users. It supports mobile printing solutions, enabling users to print directly from smartphones or tablets, a feature that is increasingly crucial in today’s mobile-centric workplaces. The Lexmark 301 series uses advanced imaging technologies, ensuring high-quality output, vibrant graphics, and reliable document consistency.

The Lexmark S500 series stands out with its sophisticated color printing abilities and high-performance features. This series is engineered for higher volume printing, with options for both single and multi-function models. The S500 offers color print speeds that rival many monochrome printers, making it efficient for businesses that require rich, vivid color documents. It features Lexmark's award-winning imaging technology, which guarantees outstanding color accuracy and detail. Advanced security features, such as secure printing and user authentication, are also integrated, ensuring sensitive information remains protected.

In conclusion, the Lexmark 30E, 301, and S500 series printers are designed to meet the diverse needs of modern businesses. With their focus on speed, quality, and user-friendly interfaces, these printers not only enhance productivity but also provide cost-effective solutions for managing office tasks. Whether it’s a small office needing basic printing capabilities or a larger enterprise requiring multifunction devices, these Lexmark models deliver exceptional performance and reliability.