Contents
Machine types 4444 Models 301, 30E
Lexmark Pro900 Series Users Guide
Using the printer software
Contents
Safety information
Using the printer control panel buttons and menus
Scanning
Printing
Copying
Maintaining the printer
Using SmartSolutions
Troubleshooting
Networking
Copy and scan troubleshooting
Index
Notices
Print troubleshooting
Page
SAVE THESE INSTRUCTIONS
Safety information
Conserving energy
About your printer
Thank you for choosing this printer
Minimizing your printers environmental impact
Publications
Finding information about the printer
Conserving ink
Recycling
Users Guide
Additional setup and instructions for using the printer
SmartSolutions Users Guide and Help
Use the
Understanding the parts of the printer
Second paper tray Tray
Ordering ink cartridges
Using genuine Lexmark ink cartridges
Ordering and replacing supplies
Replacing ink cartridges
Paper
Ordering paper and other supplies
Recycling Lexmark products
Part Number
Using the printer control panel
Using the printer control panel buttons and menus
Description
Understanding the home screen
Display item
Accept
Navigating menus using the touch screen
Left arrow
Scroll left
5 Touch Paper Type
Changing the Power Saver timeout
3 Touch More Options
Saving paper and energy with Eco-Mode
Resetting to factory settings
Minimum system requirements
Using the printer software
Using the Windows printer software
Software installed during printer installation
Lexmark Service Center referred to as Service Center
Printer software
Lexmark Fax Solutions referred to as Fax Solutions
Lexmark Wireless Setup Utility referred to as Wireless Setup Utility
Software resident in the Macintosh OS
Using the Macintosh printer software
Printer software
3 Select Printer Home
Finding and installing optional software
For Windows users
For Macintosh users
Uninstalling the printer software
Reinstalling the printer software
Checking for software updates
Enabling automatic software updates
Using the World Wide Web
Installing the printer software
Loading the paper tray
Loading paper and original documents
4 Load the paper
7 Flip up the paper stop to catch the paper as it exits
6 Insert the tray
Loading envelopes or photo paper
6 Insert the tray Loading paper and original documents
4 Load envelopes or photo paper
Make sure
Loading various paper types
Load up to
10 envelopes 25 sheets of labels 50 transparencies
Make sure
a Touch Paper Tray Linking
Saving paper default settings
Loading original documents into the ADF
Loading original documents on the scanner glass
Printing basic documents
b Click Properties, Preferences, Options, or Setup
Printing
Tips for printing
Printing pages in reverse order
Collating printed copies
Printing multiple pages on one sheet
2 Touch Print Documents
If the printer is using a USB connection
If the printer is using a Wireless connection selected models only
Printing documents from a memory card or flash drive Windows only
Printing labels
Printing specialty documents
Printing envelopes
Tips on loading label sheets
Printing on custom-size paper
a Select Use custom page size
Inserting a memory card
Using a memory card or flash drive with the printer
Working with photos
Tips
Printing photos using the printer control panel
Editing photos using the printer control panel
Supported memory cards and file types
For Macintosh users
Printing photos from a memory device using the printer software
For Windows users
Printing photos from a PictBridge-enabled digital camera
More Options Proof Sheet Print Proof Sheet
Printing photos from a memory device using the proof sheet
Connected. Use Camera to choose and print photos
3 Navigate to Print Proof Sheet
Printing from a Bluetooth-enabled device
Bluetooth Dongle Connected appears on the display
Printing from a Bluetooth-enabled device
Setting the Bluetooth security level
Bluetooth Dongle Connected appears on the display
Landscape
Portrait
Printing on both sides of the paper duplexing manually
2 Click Print & Fax
Setting your printer as the default printer
Managing print jobs
For Macintosh users
Changing the printing mode
Changing the printing mode for a single print job
For Windows users
Resuming print jobs
Pausing print jobs
Canceling print jobs
Making copies
Copying
Tips for copying
4 Touch Continue
Copying photos
Copying an ID card
Copying a two-sided document
Making a copy lighter or darker
Adjusting copy quality
Enlarging or reducing images
5 Touch More Options
Collating copies using the printer control panel
Repeating an image on one page
Copying multiple pages on one sheet
Making a duplex copy manually
Making a duplex copy
Making a duplex copy automatically
Scanning stops and the printer returns to the previous menu Copying
Canceling copy jobs
To cancel a copy job, press
Scanning to a local or network computer
Scanning
Tips for scanning
Scanning photos into an editing application
Using the printer control panel
Scanning to a flash drive or memory card
4 Select Printer Home
Using the printer software
6 Click Document
Scanning documents into an editing application
8 Click Preview/Edit
Scanning to a PDF
Scanning directly to e-mail using the printer software
How do I scan in black and white?
Scanning FAQ
Why am I being asked for a PIN?
How can I improve the quality of a scan?
Updating the application list
Canceling scan jobs
What is an application list, and how do I update it?
If you want to change the SMTP server settings
Setting up the printer to e-mail
Setting up the e-mail function
Changing the e-mail settings after setup
Creating an e-mail contact list
Creating an e-mail contact list using the printer control panel
Creating an e-mail contact list using the printer software
If you want to change the e-mail settings
5 Click Select from phonebook
Sending e-mail
3 Click Printer Home
Scanning a document or photo to e-mail
Tips for e-mailing
a Touch Attach document to E-mail
Canceling an e-mail
Attaching a document or photo to e-mail
2 Touch Attach File to E-mail
Faxing
Setting up the printer to fax
Setup 1 Printer is connected to a dedicated fax line
Tips for this setup
Connected to different wall jacks
Setup 2 Printer is sharing the line with an answering machine
Connected to the same telephone wall jack
To connect
Scenario 2 Digital Subscriber Line DSL
To connect
Scenario 3 VoIP telephone service
Tips for this setup
Setup 1 Printer is connected directly to a cable modem
Scenario 4 Digital telephone service through a cable provider
Scenario 5 Country-specific setup
Connecting the printer to a non-RJ-11 wall jack
Connecting the printer in countries that use serial connection
Connecting the printer to a wall jack in Germany
3 Touch Your Fax Number
Setting the fax header
Fax Setup Dialing and Sending Your Fax Name
Entering your user information
Using the Fax Setup Wizard in Windows
Configuring the fax settings
Configuring fax settings using the fax software
Setting the fax footer
Configuring fax settings using the printer control panel
Creating a contact list
Creating a contact list using the fax software
c Touch Add Fax Number
Creating a contact list using the printer control panel
Sending faxes
To send a fax to a single recipient
Sending faxes using the printer control panel
Sending faxes using the computer
Tips for sending faxes
Receiving faxes automatically
Fax Setup Ringing and Answering Auto Answer
Receiving faxes
Tips for receiving faxes
Receiving a fax manually
Faxing FAQ
When do I need to set Auto Answer to On?
What is a splitter and what type of splitter should I use?
What is my fax number?
What is my dialing prefix?
Make sure the telephone line and the wall jack are working
Fax Setup Ringing and Answering Ring Pattern
How do I set the distinctive ring for the printer?
How can I check the dial tone?
Adjusting the dialing volume
How do I adjust the speaker volume on the printer?
What settings work best with digital voice mail?
How do I change the resolution of the documents that I fax?
How do I know that the fax was sent successfully?
How do I send a fax using a phone calling card?
How do I send a fax at a scheduled time?
How do I forward a fax?
Fax Setup Ringing and Answering Fax Forward
How do I view the fax history of the printer?
How do I print a fax on both sides of the paper?
Block Faxes From Add a Number to Block Add a Name
Can I block faxes?
Can I retrieve failed faxes?
b Touch Turn On/Off
Supported network security options
Installing the printer on a wireless network
Wireless network compatibility
Networking
Information you will need to set up the printer on a wireless network
Printing a network setup page
Installing the printer on other computers
Installing the printer on a wireless network
Before you begin
Interpreting the colors of the Wi-Fi indicator light
Special wireless installation instructions
Adding the printer to your wireless network
6 Click the Set Static IP Address link
Changing wireless settings after installation
5 Click the Wireless setup utility link
Assigning a static IP address
In Windows Vista
Advanced wireless setup
Creating an ad hoc wireless network
2 Double-click Wireless Setup Assistant
2 Click Control Panel 3 Click Network and Internet Connections
7 Right-click the Wireless Network Connection icon 8 Click Properties
9 Click the Wireless Networks tab
In Windows XP
In Mac OS X version 10.4 and earlier
b Select View Available Wireless Networks
In Windows
In Mac OS X version
5 Click Wireless setup utility link
Adding a printer to an existing ad hoc wireless network
Configuring the printer wirelessly using WPS Wi-Fi Protected Setup
If the printer is currently set up for Ethernet
Using the printer wirelessly
Using the printer locally USB
If the printer is currently set up locally using USB connection
Selecting the printer
Using the printer over an Ethernet network
If the printer is currently set up for wireless
5 Select Set as Default Printer from the menu
6 Double-click Lexmark Setup Assistant
4 Double-click Lexmark Setup Assistant
Add the printer
c Click Properties
Sharing a printer in a Windows environment
In Mac OS X version 10.4 or earlier
2 From the menu bar, click Help System Preferences Help
Installing the printer on an Ethernet network
Sharing a printer in a Macintosh environment
What is Wi-Fi Protected Setup?
Networking FAQ
Installing the printer on an Ethernet network
What is a network?
Where do I find my WEP key or WPA passphrase?
What is an SSID?
Where do I find my SSID?
Wireless network examples
How do I find out what type of security my network is using?
How are home networks configured?
Wired network example
Scenario 3 Wireless network with no Internet access
Scenario 2 Wireless network with Internet access
How do I attach the installation cable?
Why do I need an installation cable?
Ad hoc
How are infrastructure and ad hoc networks different?
Infrastructure
REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER
Finding the signal strength
How can I improve wireless signal strength?
MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER
REMOVE SOURCES OF INTERFERENCE
ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION
For Macintosh users with an AirPort base station
For Macintosh users with a wireless access point
How do I find the MAC address?
What is a MAC address?
How do I locate IP addresses?
What is an IP address?
What is TCP/IP?
2 Click More Info
What is a key index?
How to locate a printer IP address
How are IP addresses assigned?
Custom solutions
Using SmartSolutions
What is SmartSolutions?
Pre-loaded solutions
Examples
Creating or customizing printer solutions
Using the printer control panel Windows only
SmartSolutions More Options Launch SmartSolutions on my computer
For Macintosh users
Maintaining ink cartridges
Using the printer control panel
Using the printer software
Maintaining the printer
More Options Clean Printhead or Deep Clean Printhead
Cleaning the printhead nozzles
Cleaning the scanner glass
Cleaning the exterior of the printer
Cleaning the touch screen
Setup troubleshooting
Troubleshooting
Using the Service Center to solve printer problems
If Troubleshooting does not solve your problem
REMOVE AND REINSERT THE PRINTHEAD
Printhead errors
CHANGE THE LANGUAGE USING THE PRINTER MENUS
Incorrect language appears on the display
CHECK THE USB CONNECTION
Software did not install
Print job does not print or is missing pages
RECONNECT THE PRINTER POWER SUPPLY
MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER
REMOVE AND REINSTALL THE PRINTER SOFTWARE
Printer is busy or does not respond
REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE
Printer is printing blank pages
Paper jam in the printer
Jams and misfeeds troubleshooting
MAKE SURE THE USB PORT IS ENABLED IN WINDOWS
Cannot print through USB
Paper jam in the duplex unit
4 Touch DONE or press , depending on your printer model
Paper jam in the ADF selected models only
2 Firmly grasp the paper, and then gently pull it out
3 Reinsert the duplex unit
CHECK PAPER LOADING
ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER
Paper or specialty media misfeeds
CHECK PAPER CONDITION
Poor quality at the edges of the page
Print troubleshooting
CHECK MINIMUM PRINT SETTINGS
SELECT THE BORDERLESS PRINT FEATURE
ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES
Copy and scan troubleshooting
Computer slows down when printing
MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED
Copier or scanner does not respond
SET YOUR PRINTER AS THE DEFAULT PRINTER
CLEAN THE SCANNER GLASS
ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE
Scan was not successful
E-mail troubleshooting
USE A LOWER SCANNING RESOLUTION
CHECK YOUR E-MAIL CONFIGURATION SETTINGS
Cannot attach files
Fax troubleshooting
Fax troubleshooting checklist
CHECK YOUR PROXY CONFIGURATION
Cannot send faxes
Connection checklist
Fax Setup Dialing and Sending Max Send Speed
Fax Setup Dialing and Sending Scan
Cannot receive faxes
ENABLE ERROR CORRECTION
ENABLE AUTOMATIC FAX CONVERSION
MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT
MAKE SURE THE FAX SOFTWARE IS INSTALLED
MAKE SURE THAT FAX FORWARDING IS DISABLED
INCREASE THE RINGER VOLUME
Fax Setup Ringing and Answering Manual Answer Code
MAKE SURE THAT THE PRINTER IS CONNECTED TO THE COMPUTER
Fax error messages on the printer control panel
MAKE SURE THAT THE PRINTER IS NOT IN POWER SAVER MODE
MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE
No Answer
Cannot print documents from a memory card or flash drive
Memory card troubleshooting
Memory card troubleshooting checklist
Nothing happens when a memory card is inserted
MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE
Network troubleshooting
Photos do not transfer from a memory card across a wireless network
Network troubleshooting checklist
Ethernet Networking
Wireless Networking
The Continue button is unavailable
MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON
MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL
RECONNECT THE POWER SUPPLY
TRY RUNNING THE INSTALLER AGAIN
Cannot print and there is a firewall on the computer
Wireless troubleshooting
Demo Mode
Resetting the wireless settings to factory defaults
Cannot print over wireless network
CHECK YOUR ADVANCED SECURITY SETTINGS
MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER
CHECK THE WIRELESS SIGNAL QUALITY
In Mac OS X version 10.4 and earlier
For Macintosh users with a wireless access point
For Macintosh users with an AirPort base station In Mac OS X version
d Click Advanced TCP/IP or TCP/IP
Wi-Fi indicator light is not lit
CHECK NETWORK NAME
SELECT THE WIRELESS PRINTER
SELECT THE WIRELESS PORT
If you are using WPA security
Wi-Fi indicator light is blinking orange during installation
If you are using WEP security
For Windows users
b Double-click Network Utility
MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER
10.168.1.101
3 Double-click Network Utility
Wireless print server not installed
How to locate a printer IP address
MAKE SURE THE WIRELESS PORT IS SELECTED
ELIMINATE SOURCES OF INTERFERENCE
Resolving intermittent wireless communications issues
DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK
CHANGE THE CHANNEL THE WIRELESS ROUTER USES
ASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK
CONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSID
CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTER
PURCHASE A NEW ROUTER
CHECK FOR WIRELESS ADAPTER UPDATES
CHANGE ALL NETWORK DEVICES TO THE SAME TYPE
2009 Lexmark International, Inc. All rights reserved
Notices
Product information
Edition notice
Directory
UNITED STATES GOVERNMENT RIGHTS
Trademarks
Licensing notices
1-meter average sound pressure, dBA
Noise emission levels
Temperature information
Waste from Electrical and Electronic Equipment WEEE directive
Product disposal
Battery notice
Power consumption
Product power consumption
Total energy usage
Power Saver
LEXMARK LICENSE AGREEMENTS
Off mode
1 STATEMENT OF LIMITED WARRANTY. Lexmark warrants that the media e.g., diskette or compact disk on which the Software Program if any is furnished is free from defects in materials and workmanship under normal use during the warranty period. The warranty period is ninety 90 days and commences on the date the Software Program is delivered to the original end-user. This limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor. Lexmark will replace the Software Program should it be determined that the media does not conform to this limited warranty
Page
European Community EC directives conformity
MICROSOFT CORPORATION NOTICES
ADOBE SYSTEMS INCORPORATED NOTICE
Notice to users of the US telephone network FCC requirements
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Regulatory notices for telecommunication terminal equipment
Notice to users of the Canadian telephone network
South Africa telecommunications notice
Avis réservé aux utilisateurs du réseau téléphonique du Canada
Using this product in Switzerland
Notice to users of the New Zealand telephone network
Uso del prodotto in Svizzera
Regulatory notices for wireless products
Utilisation de ce produit en Suisse
Verwendung dieses Produkts in der Schweiz
Industry Canada Canada
Notice to users in Brazil
Industry Canada Canada
Taiwan NCC RF notice statement Notice to users in the European Union
Ελληνική
Index
Page
Page
iron-on transfers loading
printing documents from 40 printing photos using the proof
memory card troubleshooting cannot print from a flash
setting up 90, 91 phone book, e-mail
Page
Page
Page
WPA passphrase locating