Lexmark 4444 Print job does not print or is missing pages, Reconnect The Printer Power Supply

Page 138

RECONNECT THE PRINTER POWER SUPPLY

1Turn off the printer, and then unplug the power cord from the wall outlet.

2Gently remove the power supply from the printer, and then reinsert it.

3Plug the power cord into the wall outlet, and then turn on the printer.

Print job does not print or is missing pages

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY

1Turn the printer on, and then open the printer.

2Make sure the cartridges are inserted correctly.

The cartridges should click firmly into the matching color slot of the printhead.

3Close the printer.

SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB MAKE SURE THE PRINT JOB IS NOT PAUSED

MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER

RECONNECT THE PRINTER POWER SUPPLY

1Turn off the printer, and then unplug the power cord from the wall outlet.

2Gently remove the power supply from the printer, and then reinsert it.

3Plug the power cord into the wall outlet, and then turn on the printer.

REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER CHECK THE USB CONNECTION

1Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with a RECONNECT THE PRINTER POWER SUPPLY USB symbol.

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.

REMOVE AND REINSTALL THE PRINTER SOFTWARE

Troubleshooting

138

Page 137 Page 139
Image 138
Page 137 Page 139
Contents Lexmark Pro900 Series Users Guide Machine types 4444 Models 301, 30EUsing the printer control panel buttons and menus ContentsSafety information Using the printer softwarePrinting CopyingScanning Networking Using SmartSolutionsTroubleshooting Maintaining the printerPrint troubleshooting IndexNotices Copy and scan troubleshootingPage Safety information SAVE THESE INSTRUCTIONSMinimizing your printers environmental impact About your printerThank you for choosing this printer Conserving energyRecycling Finding information about the printerConserving ink PublicationsAdditional setup and instructions for using the printer SmartSolutions Users Guide and HelpUsers Guide Understanding the parts of the printer Use theSecond paper tray Tray Using genuine Lexmark ink cartridges Ordering and replacing suppliesOrdering ink cartridges Replacing ink cartridges Part Number Ordering paper and other suppliesRecycling Lexmark products PaperUsing the printer control panel buttons and menus Using the printer control panelUnderstanding the home screen Display itemDescription Scroll left Navigating menus using the touch screenLeft arrow AcceptChanging the Power Saver timeout 3 Touch More Options5 Touch Paper Type Resetting to factory settings Saving paper and energy with Eco-ModeSoftware installed during printer installation Using the printer softwareUsing the Windows printer software Minimum system requirementsLexmark Wireless Setup Utility referred to as Wireless Setup Utility Printer softwareLexmark Fax Solutions referred to as Fax Solutions Lexmark Service Center referred to as Service CenterUsing the Macintosh printer software Printer softwareSoftware resident in the Macintosh OS For Macintosh users Finding and installing optional softwareFor Windows users 3 Select Printer HomeEnabling automatic software updates Reinstalling the printer softwareChecking for software updates Uninstalling the printer softwareInstalling the printer software Using the World Wide WebLoading paper and original documents Loading the paper tray4 Load the paper 6 Insert the tray 7 Flip up the paper stop to catch the paper as it exitsLoading envelopes or photo paper 4 Load envelopes or photo paper 6 Insert the tray Loading paper and original documentsLoading various paper types Load up toMake sure 10 envelopes 25 sheets of labels 50 transparencies Loading paper and original documents Saving paper default settings a Touch Paper Tray LinkingLoading original documents on the scanner glass Loading original documents into the ADFTips for printing b Click Properties, Preferences, Options, or SetupPrinting Printing basic documentsCollating printed copies Printing pages in reverse orderPrinting multiple pages on one sheet Printing documents from a memory card or flash drive Windows only If the printer is using a USB connectionIf the printer is using a Wireless connection selected models only 2 Touch Print DocumentsPrinting specialty documents Printing envelopesPrinting labels Printing on custom-size paper Tips on loading label sheetsa Select Use custom page size Using a memory card or flash drive with the printer Working with photosInserting a memory card Supported memory cards and file types Printing photos using the printer control panelEditing photos using the printer control panel TipsPrinting photos from a memory device using the printer software For Windows usersFor Macintosh users Printing photos from a PictBridge-enabled digital camera 3 Navigate to Print Proof Sheet Printing photos from a memory device using the proof sheetConnected. Use Camera to choose and print photos More Options Proof Sheet Print Proof SheetPrinting from a Bluetooth-enabled device Bluetooth Dongle Connected appears on the display Setting the Bluetooth security level Printing from a Bluetooth-enabled deviceBluetooth Dongle Connected appears on the display Portrait LandscapePrinting on both sides of the paper duplexing manually Setting your printer as the default printer Managing print jobs2 Click Print & Fax For Windows users Changing the printing modeChanging the printing mode for a single print job For Macintosh usersPausing print jobs Resuming print jobsCanceling print jobs Copying Tips for copyingMaking copies Copying a two-sided document Copying photosCopying an ID card 4 Touch ContinueAdjusting copy quality Enlarging or reducing imagesMaking a copy lighter or darker Copying multiple pages on one sheet Collating copies using the printer control panelRepeating an image on one page 5 Touch More OptionsMaking a duplex copy Making a duplex copy automaticallyMaking a duplex copy manually Canceling copy jobs To cancel a copy job, pressScanning stops and the printer returns to the previous menu Copying Scanning Tips for scanningScanning to a local or network computer Using the printer control panel Scanning to a flash drive or memory cardScanning photos into an editing application Using the printer software 4 Select Printer HomeScanning documents into an editing application 8 Click Preview/Edit6 Click Document Scanning directly to e-mail using the printer software Scanning to a PDFHow can I improve the quality of a scan? Scanning FAQWhy am I being asked for a PIN? How do I scan in black and white?Canceling scan jobs What is an application list, and how do I update it?Updating the application list Changing the e-mail settings after setup Setting up the printer to e-mailSetting up the e-mail function If you want to change the SMTP server settingsIf you want to change the e-mail settings Creating an e-mail contact list using the printer control panelCreating an e-mail contact list using the printer software Creating an e-mail contact listSending e-mail 3 Click Printer Home5 Click Select from phonebook Tips for e-mailing Scanning a document or photo to e-mail2 Touch Attach File to E-mail Canceling an e-mailAttaching a document or photo to e-mail a Touch Attach document to E-mailTips for this setup Setting up the printer to faxSetup 1 Printer is connected to a dedicated fax line FaxingSetup 2 Printer is sharing the line with an answering machine Connected to the same telephone wall jackConnected to different wall jacks Tips for this setup Scenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone service Tips for this setupTo connect Scenario 4 Digital telephone service through a cable provider Setup 1 Printer is connected directly to a cable modemScenario 5 Country-specific setup Connecting the printer to a non-RJ-11 wall jack Connecting the printer in countries that use serial connection Connecting the printer to a wall jack in Germany Entering your user information Setting the fax headerFax Setup Dialing and Sending Your Fax Name 3 Touch Your Fax NumberSetting the fax footer Configuring the fax settingsConfiguring fax settings using the fax software Using the Fax Setup Wizard in WindowsConfiguring fax settings using the printer control panel Creating a contact list using the fax software Creating a contact listCreating a contact list using the printer control panel Sending faxesc Touch Add Fax Number Tips for sending faxes Sending faxes using the printer control panelSending faxes using the computer To send a fax to a single recipientTips for receiving faxes Fax Setup Ringing and Answering Auto AnswerReceiving faxes Receiving faxes automaticallyFaxing FAQ Receiving a fax manuallyWhat is my dialing prefix? What is a splitter and what type of splitter should I use?What is my fax number? When do I need to set Auto Answer to On?How can I check the dial tone? Fax Setup Ringing and Answering Ring PatternHow do I set the distinctive ring for the printer? Make sure the telephone line and the wall jack are workingHow do I change the resolution of the documents that I fax? How do I adjust the speaker volume on the printer?What settings work best with digital voice mail? Adjusting the dialing volumeHow do I send a fax using a phone calling card? How do I send a fax at a scheduled time?How do I know that the fax was sent successfully? How do I print a fax on both sides of the paper? Fax Setup Ringing and Answering Fax ForwardHow do I view the fax history of the printer? How do I forward a fax?b Touch Turn On/Off Can I block faxes?Can I retrieve failed faxes? Block Faxes From Add a Number to Block Add a NameNetworking Installing the printer on a wireless networkWireless network compatibility Supported network security optionsPrinting a network setup page Information you will need to set up the printer on a wireless networkInstalling the printer on a wireless network Installing the printer on other computersAdding the printer to your wireless network Interpreting the colors of the Wi-Fi indicator lightSpecial wireless installation instructions Before you beginAssigning a static IP address Changing wireless settings after installation5 Click the Wireless setup utility link 6 Click the Set Static IP Address link2 Double-click Wireless Setup Assistant Advanced wireless setupCreating an ad hoc wireless network In Windows VistaIn Windows XP 7 Right-click the Wireless Network Connection icon 8 Click Properties9 Click the Wireless Networks tab 2 Click Control Panel 3 Click Network and Internet ConnectionsIn Mac OS X version b Select View Available Wireless NetworksIn Windows In Mac OS X version 10.4 and earlierAdding a printer to an existing ad hoc wireless network Configuring the printer wirelessly using WPS Wi-Fi Protected Setup5 Click Wireless setup utility link If the printer is currently set up locally using USB connection Using the printer wirelesslyUsing the printer locally USB If the printer is currently set up for Ethernet5 Select Set as Default Printer from the menu Using the printer over an Ethernet networkIf the printer is currently set up for wireless Selecting the printer4 Double-click Lexmark Setup Assistant 6 Double-click Lexmark Setup AssistantAdd the printer Sharing a printer in a Windows environment In Mac OS X version 10.4 or earlierc Click Properties Installing the printer on an Ethernet network Sharing a printer in a Macintosh environment2 From the menu bar, click Help  System Preferences Help Networking FAQ Installing the printer on an Ethernet networkWhat is Wi-Fi Protected Setup? Where do I find my SSID? Where do I find my WEP key or WPA passphrase?What is an SSID? What is a network?Wired network example How do I find out what type of security my network is using?How are home networks configured? Wireless network examplesScenario 2 Wireless network with Internet access Scenario 3 Wireless network with no Internet accessWhy do I need an installation cable? How do I attach the installation cable?How are infrastructure and ad hoc networks different? InfrastructureAd hoc MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER Finding the signal strengthHow can I improve wireless signal strength? REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTERARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION REMOVE SOURCES OF INTERFERENCEFor Macintosh users with a wireless access point For Macintosh users with an AirPort base stationWhat is a MAC address? How do I find the MAC address?What is an IP address? What is TCP/IP?How do I locate IP addresses? How are IP addresses assigned? What is a key index?How to locate a printer IP address 2 Click More InfoPre-loaded solutions Using SmartSolutionsWhat is SmartSolutions? Custom solutionsSmartSolutions More Options Launch SmartSolutions on my computer Creating or customizing printer solutionsUsing the printer control panel Windows only ExamplesFor Windows users Maintaining the printer Using the printer control panelUsing the printer software Maintaining ink cartridgesCleaning the printhead nozzles More Options Clean Printhead or Deep Clean PrintheadCleaning the exterior of the printer Cleaning the scanner glassCleaning the touch screen If Troubleshooting does not solve your problem TroubleshootingUsing the Service Center to solve printer problems Setup troubleshootingIncorrect language appears on the display Printhead errorsCHANGE THE LANGUAGE USING THE PRINTER MENUS REMOVE AND REINSERT THE PRINTHEADSoftware did not install CHECK THE USB CONNECTIONREMOVE AND REINSTALL THE PRINTER SOFTWARE RECONNECT THE PRINTER POWER SUPPLYMAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER Print job does not print or is missing pagesPrinter is printing blank pages REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEADMAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE Printer is busy or does not respondCannot print through USB Jams and misfeeds troubleshootingMAKE SURE THE USB PORT IS ENABLED IN WINDOWS Paper jam in the printerPaper jam in the duplex unit 3 Reinsert the duplex unit Paper jam in the ADF selected models only2 Firmly grasp the paper, and then gently pull it out 4 Touch DONE or press , depending on your printer modelCHECK PAPER CONDITION ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPERPaper or specialty media misfeeds CHECK PAPER LOADINGSELECT THE BORDERLESS PRINT FEATURE Print troubleshootingCHECK MINIMUM PRINT SETTINGS Poor quality at the edges of the pageMAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED Copy and scan troubleshootingComputer slows down when printing ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLESADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE SET YOUR PRINTER AS THE DEFAULT PRINTERCLEAN THE SCANNER GLASS Copier or scanner does not respondCHECK YOUR E-MAIL CONFIGURATION SETTINGS E-mail troubleshootingUSE A LOWER SCANNING RESOLUTION Scan was not successfulCHECK YOUR PROXY CONFIGURATION Fax troubleshootingFax troubleshooting checklist Cannot attach filesFax Setup Dialing and Sending Scan Connection checklistFax Setup Dialing and Sending Max Send Speed Cannot send faxesMAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT ENABLE ERROR CORRECTIONENABLE AUTOMATIC FAX CONVERSION Cannot receive faxesFax Setup Ringing and Answering Manual Answer Code MAKE SURE THAT FAX FORWARDING IS DISABLEDINCREASE THE RINGER VOLUME MAKE SURE THE FAX SOFTWARE IS INSTALLEDMAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE Fax error messages on the printer control panelMAKE SURE THAT THE PRINTER IS NOT IN POWER SAVER MODE MAKE SURE THAT THE PRINTER IS CONNECTED TO THE COMPUTERNo Answer Nothing happens when a memory card is inserted Memory card troubleshootingMemory card troubleshooting checklist Cannot print documents from a memory card or flash driveNetwork troubleshooting checklist Network troubleshootingPhotos do not transfer from a memory card across a wireless network MAKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVEWireless Networking The Continue button is unavailableEthernet Networking TRY RUNNING THE INSTALLER AGAIN MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODELRECONNECT THE POWER SUPPLY MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ONWireless troubleshooting Cannot print and there is a firewall on the computerResetting the wireless settings to factory defaults Cannot print over wireless networkDemo Mode CHECK THE WIRELESS SIGNAL QUALITY MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICESMOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER CHECK YOUR ADVANCED SECURITY SETTINGSFor Macintosh users with a wireless access point For Macintosh users with an AirPort base station In Mac OS X versionIn Mac OS X version 10.4 and earlier Wi-Fi indicator light is not lit d Click Advanced TCP/IP or TCP/IPSELECT THE WIRELESS PRINTER SELECT THE WIRELESS PORTCHECK NETWORK NAME Wi-Fi indicator light is blinking orange during installation If you are using WEP securityIf you are using WPA security If you are using WEP security b Double-click Network Utility 10.168.1.101 3 Double-click Network UtilityMAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER Wireless print server not installed How to locate a printer IP address MAKE SURE THE WIRELESS PORT IS SELECTED CHANGE THE CHANNEL THE WIRELESS ROUTER USES Resolving intermittent wireless communications issuesDISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK ELIMINATE SOURCES OF INTERFERENCECONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSID CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTERASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK CHECK FOR WIRELESS ADAPTER UPDATES CHANGE ALL NETWORK DEVICES TO THE SAME TYPEPURCHASE A NEW ROUTER Edition notice NoticesProduct information 2009 Lexmark International, Inc. All rights reservedLicensing notices UNITED STATES GOVERNMENT RIGHTSTrademarks DirectoryWaste from Electrical and Electronic Equipment WEEE directive Noise emission levelsTemperature information 1-meter average sound pressure, dBAProduct power consumption Battery noticePower consumption Product disposalOff mode Power SaverLEXMARK LICENSE AGREEMENTS Total energy usage1 STATEMENT OF LIMITED WARRANTY. Lexmark warrants that the media e.g., diskette or compact disk on which the Software Program if any is furnished is free from defects in materials and workmanship under normal use during the warranty period. The warranty period is ninety 90 days and commences on the date the Software Program is delivered to the original end-user. This limited warranty applies only to Software Program media purchased new from Lexmark or an Authorized Lexmark Reseller or Distributor. Lexmark will replace the Software Program should it be determined that the media does not conform to this limited warranty Page MICROSOFT CORPORATION NOTICES ADOBE SYSTEMS INCORPORATED NOTICEEuropean Community EC directives conformity Regulatory notices for telecommunication terminal equipment Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada Notice to users of the US telephone network FCC requirementsSouth Africa telecommunications notice Notice to users of the Canadian telephone networkUsing this product in Switzerland Notice to users of the New Zealand telephone networkAvis réservé aux utilisateurs du réseau téléphonique du Canada Verwendung dieses Produkts in der Schweiz Regulatory notices for wireless productsUtilisation de ce produit en Suisse Uso del prodotto in SvizzeraNotice to users in Brazil Industry Canada CanadaIndustry Canada Canada Taiwan NCC RF notice statement Notice to users in the European Union Ελληνική Index Page Page setting up 90, 91 phone book, e-mail printing documents from 40 printing photos using the proofmemory card troubleshooting cannot print from a flash iron-on transfers loadingPage Page Page WPA passphrase locating
Related manuals
Manual 144 pages 50.76 Kb Manual 45 pages 38.29 Kb Manual 148 pages 22.96 Kb

301, Pro900, 30E, 4444, 90T9105 specifications

The Lexmark 30E, 301, and S500 series are renowned for their efficiency, reliability, and innovative technologies, making them a preferred choice for small to medium-sized businesses. Each of these models caters to a variety of printing requirements while maintaining high standards in performance and usability.

The Lexmark 30E is recognized for its compact design and versatility. As a monochrome laser printer, it excels in producing sharp, high-quality text documents. With a print speed that can reach up to 40 pages per minute, it is ideal for environments with moderate to high-volume printing needs. The printer is equipped with a robust processor and has a print resolution of up to 1200 x 1200 dpi, ensuring that documents are presented clearly and professionally. Additionally, it features automatic duplex printing, which not only saves on paper costs but also contributes to enhancing overall workplace efficiency.

The Lexmark 301 series builds on this foundation while offering enhanced capabilities and features. This series includes multifunction capabilities, which allow users to print, scan, copy, and fax from a single machine. With an intuitive touchscreen interface, operation is streamlined, making it accessible for all users. It supports mobile printing solutions, enabling users to print directly from smartphones or tablets, a feature that is increasingly crucial in today’s mobile-centric workplaces. The Lexmark 301 series uses advanced imaging technologies, ensuring high-quality output, vibrant graphics, and reliable document consistency.

The Lexmark S500 series stands out with its sophisticated color printing abilities and high-performance features. This series is engineered for higher volume printing, with options for both single and multi-function models. The S500 offers color print speeds that rival many monochrome printers, making it efficient for businesses that require rich, vivid color documents. It features Lexmark's award-winning imaging technology, which guarantees outstanding color accuracy and detail. Advanced security features, such as secure printing and user authentication, are also integrated, ensuring sensitive information remains protected.

In conclusion, the Lexmark 30E, 301, and S500 series printers are designed to meet the diverse needs of modern businesses. With their focus on speed, quality, and user-friendly interfaces, these printers not only enhance productivity but also provide cost-effective solutions for managing office tasks. Whether it’s a small office needing basic printing capabilities or a larger enterprise requiring multifunction devices, these Lexmark models deliver exceptional performance and reliability.
Top Page Image Contents