Primera Technology RX900 user manual Solving Print Quality Problems

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INDEX

Page Size. Often the page size is not large enough for the label. If this is the case you may see white space on the right (printers left) side of the the label and no image over-lap on the opposite side. This indicates that the page size needs to be increased. Increase the page size through the printer preferences enough to cover the label.

B. SOLVING PRINT QUALITY PROBLEMS

Many factors can affect the quality of the print. The following are listed in order from most likely to least likely:

1.Quality Setting. Change your quality setting. The lowest (and fastest printing) quality may not be sufficient for many photos or graphics. The highest quality setting may cause ink to bleed on certain graphics in combination with certain label stock. Increasing the quality increases print time because the printer makes more horizontal move- ments across the label.

2.Clean the Printhead. Run an automatic printhead cleaning print or manually clean the printhead as described in Section 5F .

3.Change Cartridge. Try a new cartridge. Make sure that the ink cartridge has ink remaining. Check the ink levels via the Status Monitor.

4.Align Printhead. Normally, printhead alignment is only necessary after changing a printhead. However, in certain cases, running the alignment again can improve

Troubleshooting and Maintenance 47

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Contents 021711-511287 All rights reserved Interactive Feature Table of Contents Page Getting Started Thank YOU…Choosing a Good Location Unpacking and Inspection Identifying the Parts This illustration shows the interior of the printer Recommended PC Specifications Computer SpecificationsLabel Stock Label and Roll SpecificationsLeft margin offset Label Side Out Roll O.D Installing Label Stock Roll Guide Movable Throat Guide Fixed Throat Guide Circular Labels Adjusting the Label Stock TOF TOP of Form SensorThrough-Hole Labels SET the Stock Sensor Mode SET the Output Mode TOC Setup Using RfidSet Marker Printing and Encoding Other Functions Ink Cartridges Status Monitor Monitoring INK Levels Using the Cost Estimator Replacing INK Cartridges / LOW INK Warning TOC TOC Printing Using NicelabelTOC TOC TOC TOC TOC Creating Barcodes in Nicelabel RSS TOC Printing from Other Programs Adjusting Print Alignment TOC Creating a Full Bleed Print Printer Driver Settings To find Driver Settings Portrait Landscape Paper SizeColor Matching Ink Saturation Troubleshooting and Maintenance Solving Print Alignment ProblemsImage is Vertically Offset Image is printing horizontally offset Solving Print Quality Problems Maintenance Station Color Matching and Design Tips DPI Image printed with the LX900 TOC Create a Support Report Cleaning the PrinterAutomatic method Cleaning the PrintheadReplacing the Printhead Manual methodTOC TOC Explanation Interpreting the PRINTER’S Indicator LightsSource Location Technical SupportMedia Types Section Technical SpecificationsPrinting History Battery Notice DPI IndexTOF