Primera Technology RX900 user manual Technical Support, Source Location

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TOC

INDEX

I. TECHNICAL SUPPORT

If you have difficulties in operating your Printer, the proce- dures in this manual and the software User's Guide should, in most cases, solve the problem. If you still have difficulty, con- tact the technical support number using one of the methods listed below.

Source	Location

Primera Knowledge Base	www.primera.com/knowledgebase.html

NiceLabel Software Help files	Open the software. Click on the Help
	Menu - Contents

Email Support	www.primera.com/contact_tech_support.cfm

Chat Support	www.primera.com/knowledgebase.html

Phone Support	763-475-6669 (Mon - Fri 8 a.m. - 6 p.m CST)

58Troubleshooting and Maintenance

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Contents 021711-511287 All rights reserved Interactive Feature Table of Contents Page Choosing a Good Location Getting StartedThank YOU… Unpacking and Inspection Identifying the Parts This illustration shows the interior of the printer Computer Specifications Recommended PC SpecificationsLabel and Roll Specifications Label StockLeft margin offset Label Side Out Roll O.D Installing Label Stock Roll Guide Movable Throat Guide Fixed Throat Guide Adjusting the Label Stock TOF TOP of Form Sensor Circular LabelsThrough-Hole Labels SET the Stock Sensor Mode SET the Output Mode TOC Using Rfid SetupSet Marker Printing and Encoding Other Functions Ink Cartridges Status Monitor Monitoring INK Levels Using the Cost Estimator Replacing INK Cartridges / LOW INK Warning TOC TOC Using Nicelabel PrintingTOC TOC TOC TOC TOC Creating Barcodes in Nicelabel RSS TOC Printing from Other Programs Adjusting Print Alignment TOC Creating a Full Bleed Print Printer Driver Settings To find Driver Settings Paper Size Portrait LandscapeColor Matching Ink Saturation Image is Vertically Offset Troubleshooting and MaintenanceSolving Print Alignment Problems Image is printing horizontally offset Solving Print Quality Problems Maintenance Station Color Matching and Design Tips DPI Image printed with the LX900 TOC Cleaning the Printer Create a Support ReportCleaning the Printhead Automatic methodManual method Replacing the PrintheadTOC TOC Interpreting the PRINTER’S Indicator Lights ExplanationTechnical Support Source LocationSection Technical Specifications Media TypesPrinting History Battery Notice Index DPITOF