Primera Technology 032910-511262 user manual Technical Support, Source Location

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INDEX

E. TECHNICAL SUPPORT

If you have difficulties operating your Publisher, the procedures in this manual and the software User's Guide should, in most cases, solve the problem. If you still have difficulty, contact the technical support via one of the methods listed below.

Source	Location

Primera Knowledge Base	www.primera.com/kb

PTPublisher Software Help files	Open the software. Click on the

SureThing Software Help files	Open the software. Click on the Help
	Menu - Contents

Email Support	www.primera.com/contactsupport

Phone Support	763-475-6669 (Mon - Fri 8 a.m. - 6 p.m CST)

Maintenance and Troubleshooting 55

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Contents For Macintosh and PC Printing History Table of Contents Interactive Feature Thank YOU… Getting StartedChoosing a Good Location TOCUnpacking and Inspection Front Panel and Top Identifying the PartsRear Panel PC System Requirements Overview of Operation TOC TOC Installing the MAC Software SetupInstalling the PC Software Loading Media Discs Hardware SetupApplying Power TOC Select Install the software Connecting the USB 2.0 Cable/Installing the DriverInstalling the Printer Driver Windows XP If you are using a Mac Installing Ink Cartridges Locating Tabs on Setup the Kiosk BINTutorial Copy a Disc Print only for Autoprinter Users Creating DiscsTOC TOC Copy Project Using PtpublisherProject Types Video Project Data ProjectAudio Project Add Data Image ProjectTo Select an exiting label Add PrintProject Summary Start Project Summary SettingsProject Options Recording Type Robot Options/Bin Selection Publisher Status Backup Project. PC Disc Publishers Only TOC TOC Rip Audio CD PC Disc Publishers Only TOC Creating a Print Label Using Surething PC Creating a Print Label Using Disc Cover MAC TOC Inspector TOC Advanced Printer Driver Functions PC Disc Surface Quality Paper SizeNon-printable Outer Margin Print QualityColor Matching Ink Saturation Center The Print Image Inner DiameterCartridge Alignment Back Details Clean/Change Cartridges & Check Ink LevelsClean/Purge Change CartridgesCartridge to use Enable Bi-di PrintingAdvanced Printer Driver Settings MAC Disc Output LocationColor Matching Kiosk ModeIntensity Save As DefaultRestore Defaults Config UtilityClean Cartridge Image Centering Change CartridgeAlignment Calibration Print Disc should look like this Label Design Requirements for Other Graphics Programs Cleaning the INK Cartridge MaintenanceLED Interpreting the PUBLISHER’S Indicators LightsInternal Blue LED Lights Source Location Technical SupportTechnical Specifications Outer Margin 19, 24, 40 Inner Diameter 19, 24, 42Reject Area Print Quality 11, 20, 40