7 Troubleshooting
Information Codes/Message
Information Codes During Scanning and Copying
Info | Meaning |
| Action | Page |
code |
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|
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|
10001 | SRAM | Restart your IMAGE SCANNER IS100e. (Turn off | ||
| error | and on again.) |
| |
|
| If the code still appears, contact your dealer. |
| |
10002 | DRAM | Restart your IMAGE SCANNER IS100e. | ||
| error | If the code still appears, contact your dealer. |
| |
10003, | Lamp | Restart your IMAGE SCANNER IS100e. | ||
10004 | error | If the code still appears, contact your dealer. |
| |
10005 | Home | Restart your IMAGE SCANNER IS100e. | ||
| sensor | If the code still appears, contact your dealer. |
| |
| error |
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10006 | Lamp | Restart your IMAGE SCANNER IS100e. | ||
| error | If the code still appears, contact your dealer. |
| |
10007 | Lock error | 1. | Turn off your IMAGE SCANNER IS100e. | |
|
| 2. | Find the lock switch underneath the machine |
|
|
|
| and unlock the machine. |
|
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| 3. | Restart your IMAGE SCANNER IS100e. |
|
|
| If the code still appears, contact your dealer. |
| |
10008, | ADF error. | ADF paper jam. | ||
10009 |
| Open the ADF cover and remove the paper from the |
| |
|
| ADF. |
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| If the code still appears, contact your dealer. |
| |
10201 | Z1 access | Restart your IMAGE SCANNER IS100e. | ||
| error | If the code still appears, contact your dealer |
| |
10202 | Z1 SRAM | Restart your IMAGE SCANNER IS100e. | ||
| error | If the code still appears, contact your dealer |
| |