Philips 196E3L user manual Black Dot Defects, Total bright dot defects of all types, Dark subpixel

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7. Customer care and warranty

Note

A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.

Black Dot Defects

Black dot defects appear as pixels or sub pixels that are always dark or 'off'.That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern.These are the types of black dot defects.

Proximity of Pixel Defects

Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.

Pixel Defect Tolerances

In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

BRIGHT DOT DEFECTS

ACCEPTABLE LEVEL

1 lit subpixel

3

2 adjacent lit subpixels

1

3 adjacent lit subpixels (one white pixel)

0

Distance between two bright dot defects*

>15mm

Total bright dot defects of all types

3

 

 

BLACK DOT DEFECTS

ACCEPTABLE LEVEL

1 dark subpixel

5 or fewer

2 adjacent dark subpixels

2 or fewer

3 adjacent dark subpixels

0

Distance between two black dot defects*

>15mm

Total black dot defects of all types

5 or fewer

 

 

TOTAL DOT DEFECTS

ACCEPTABLE LEVEL

Total bright or black dot defects of all types

5 or fewer

Note

1 or 2 adjacent sub pixel defects = 1 dot defect

This monitor is ISO9241-307 compliant. (ISO9241-307: Ergonomic requirement , analysis and compliance test methods for electronic visual displays)

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Contents 196E3L Table of Contents Safety precautions and maintenance Temperature 0-40C 32-95F Humidity 20-80% RHOperation Notational Descriptions Weee Setting up the monitor Installation Package contentsColumn Setting up the monitor Basic and simple instruction on the control keys Main menu Sub menuResolution notification Remove the Base Image Optimization SmartImage Lite What is it?Why do I need it? How does it work?Why do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets On single input displays, this pane will not be visible Task Tray Menu Enabled Task Tray Menu DisabledExit Close SmartControl Lite LED Technical SpecificationsTFT-LCD YESPower On mode typical 13.92W Energy Consumption WxHxD Box dimension WxHxDProduct without stand Environmental Mtbf30,000 hrs Rohs YES Epeat720x400 Power Management Automatic PowerSavingAutomatic power saving feature Regulatory Information Federal Communications Commission FCC Notice U.S. Only Reorient or relocate the receiving antennaCommission Federale de la Communication FCC DeclarationVaroitus Polish Center for Testing and Certification NoticePaikka/Ilmankierto Plassering/VentilasjonErgonomie Hinweis nur Deutschland Achtung Beim AufstellenPixels and Sub pixels Customer care and warrantyPhilips Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsDark subpixel Black Dot DefectsTotal bright dot defects of all types Adjacent dark subpixelsPacific Latin AmericaNorth America AsiaWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe IBA Fujitsu Services OUBelarus BulgariaPC Hand Hungary SlovakiaSlovenia LatviaTel 55 11 Email moacir.minozzo@aoc.com.br BrazilCompany See ASP-BRZ ArgentinaASC Surabaya ASC MedanASC Yogya ASC BaliCustomer care and warranty WHO is COVERED? What is COVERED? Where is Service AVAILABLE? What is EXCLUDED?Your warranty does not cover Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer Troubleshooting & FAQs TroubleshootingNo Picture Power LED not lit Power on light is too strong and is disturbing Green, red, blue, dark, and white dots appears on the screenSmartControl Lite FAQs Run Windows Update and updated monitor and/or video driverIcm? Q4 How do I adjust the resolution? Q9 Can the Philips monitor be mounted on the wall? Q7 How should I clean the monitor surface?Color TemperatureThe 2 settings are 6500K, and 9300K Q10 Can I connect my monitor to any PC, workstation or Mac?Troubleshooting & FAQs