Philips 196E3L user manual €0,09

Page 33

7. Customer care and warranty

oCUP and Graphic card name and driver version

oOperating system

oApplication being used

Other cards installed

Having the following information available will also help speed up the process:

Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.

The full address to which the faulty monitor has to be collected and the good model should be delivered.

Philips' customer help desks are located worldwide.

Or you can reach us via:

Website: http://www.philips.com/support

Contact Information for West European region:

Germany

+49

01803 386 853

€0,09

United Kingdom

+44

0207 949 0069

Local call tariff

Ireland

+353

01 601 1161

Local call tariff

Spain

+34

902 888 785

€0,10

Finland

+358

09 2290 1908

Local call tariff

France

+33

082161 1658

€0,09

Greece

+30

00800 3122 1223

Free Of Charge

Italy

+39

840 320 041

€0,08

Netherlands

+31

0900 0400 063

€0,10

Denmark

+45

3525 8761

Local call tariff

Norway

+47

2270 8250

Local call tariff

Sweden

+46

08 632 0016

Local call tariff

Poland

+48

0223491505

Local call tariff

Austria

+43

0810 000206

€0,07

Belgium

32

078 250851

€0,06

Luxembourg

+352

26 84 30 00

Local call tariff

Portugal

+351

2 1359 1440

Local call tariff

Switzerland

+41

02 2310 2116

Local call tariff

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Contents 196E3L Table of Contents Safety precautions and maintenance Temperature 0-40C 32-95F Humidity 20-80% RHOperation Notational Descriptions Weee Setting up the monitor Installation Package contentsColumn Setting up the monitor Main menu Sub menu Basic and simple instruction on the control keysResolution notification Remove the Base Why do I need it? SmartImage Lite What is it?Image Optimization How does it work?Why do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets On single input displays, this pane will not be visible Task Tray Menu Enabled Task Tray Menu DisabledExit Close SmartControl Lite TFT-LCD Technical SpecificationsLED YESPower On mode typical 13.92W Energy Consumption WxHxD Box dimension WxHxDProduct without stand 30,000 hrs MtbfEnvironmental Rohs YES Epeat720x400 Power Management Automatic PowerSavingAutomatic power saving feature Regulatory Information Reorient or relocate the receiving antenna Federal Communications Commission FCC Notice U.S. OnlyFCC Declaration Commission Federale de la CommunicationPaikka/Ilmankierto Polish Center for Testing and Certification NoticeVaroitus Plassering/VentilasjonAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandPhilips Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsTotal bright dot defects of all types Black Dot DefectsDark subpixel Adjacent dark subpixelsNorth America Latin AmericaPacific AsiaWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe Belarus Fujitsu Services OUIBA BulgariaSlovenia Hungary SlovakiaPC Hand LatviaCompany See ASP-BRZ BrazilTel 55 11 Email moacir.minozzo@aoc.com.br ArgentinaASC Yogya ASC MedanASC Surabaya ASC BaliCustomer care and warranty WHO is COVERED? What is COVERED? Your warranty does not cover What is EXCLUDED?Where is Service AVAILABLE? Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer Troubleshooting & FAQs TroubleshootingNo Picture Power LED not lit Green, red, blue, dark, and white dots appears on the screen Power on light is too strong and is disturbingRun Windows Update and updated monitor and/or video driver SmartControl Lite FAQsIcm? Q4 How do I adjust the resolution? Color TemperatureThe 2 settings are 6500K, and 9300K Q7 How should I clean the monitor surface?Q9 Can the Philips monitor be mounted on the wall? Q10 Can I connect my monitor to any PC, workstation or Mac?Troubleshooting & FAQs