Philips 196E3L user manual ASC Medan, ASC Yogya, ASC Surabaya, ASC Bali, ASC Bandung

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7. Customer care and warranty

China

TO GET WARRANTY SERVICE IN CHINA. Please contact Philips at:

Consumer care number : 4008 800 008

E-mail address : philips_helpdesk@vavotelecom. com

7days: 8am - 6pm

India:

Company: REDINGTON INDIA LTD

Address: SPL Guindy House, 95 Mount Road, Chennai 600032, India

Tel: 1 800 425 6396

E-mail: callcentre@philipsmonitors.co.in

SMS: PHILIPS to 56677

Service hours: Mon.~Fri. 9:00AM~5:30PM;

Indonesia:

Company: PT. Gadingsari elektronika Prima

Address: Kompleks Pinang 8, Jl. Ciputat raya No. 8F, Pondok Pinang. Jakarta

Tel: 62 21 75909053, 75909056, 7511530

Fax: 62 21 7510982

E-mail: gepta@cbn.net.id

Service hours: Mon.~Fri. 8:30am~4:30pm; Sat. 8:30am~2:00pm

Coverage: Jakarta, Bekasi, Krawang, Bogor, Depok, Tangerang, Serpong, Serang

Additional service points:

1. ASC MEDAN

Address: JL.Kakap No.32G, Medan

Phone: 62 61 4538920

Coverage: Medan, Aceh, Pematang Siantar,

Pakanbaru, Padang

2. ASC YOGYA

Address: Jl.Pembela Tanah Air No.15,Yogyakarta

Phone: 62 274 564791

Coverage:Yogyakarta, Solo, Semarang, Magelang

3. ASC SURABAYA

Address: HI-TECH Mall Lt.2 ,Blok C1-.12A

Jl.Kusuma Bangsa 116-118, Surabaya

Phone: 62 31 5353573

Coverage: Surabaya, Malang, Pasuruan, Bojonegoro,

Kediri, Gersik

4. ASC BALI

Address: Jl.Pulau Nusa Penida No.28 Denpasar-

Bali

Phone: 62 813 31821822

Coverage: Denpasar, Kuta, Nusa Dua, Gianyar,

Bedugul

5. ASC BANDUNG

Address: Segitiga Mas Kosambi Blok G-9 Jl.Jend

A.Yani ,Bandung

Phone: 62 22 7237009

Coverage: Bandung, Cirebon, Ciamis, Sukabumi

South Korea:

Company: PCS One Korea Ltd.

Address: 112-2, Banpo-dong, Seocho-ku, Seoul, 137-040, Korea

Call Center Tel: 080-600-6600

Tel: 82 2 591 1528

Fax: 82 2 595 9688

E-mail: cic_korea@philips.com

Service hours: Mon.~Fri. 9:00AM~ 6:00PM; Sat. 9:00AM~1:00PM

Malaysia:

Company: After Market Solutions (CE) Sdn Bhd

Address: Lot 6. Jalan 225/51A, 46100 Petaling Jaya, Selangor DE, Malaysia.

Phone: 603 7953 3370

Philips Info Line: 1-800-880-180

Fax: 603 7953 3338

E-mail: pceinfo.my@philips.com

Service Hours: Mon.~Fri. 8:15am~5:15pm; Sat. 9:00am~1:00pm

Pakistan:

Philips Consumer Service

Address: Mubarak manzil, 39, Garden Road, Saddar, Karachi-74400

Tel: (9221) 2737411-16

Fax: (9221) 2721167

E-mail: care@philips.com

Service hours: Mon.~Sat. 09:30am~1:00pm & 2:00pm~5:30pm

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Contents 196E3L Table of Contents Operation Safety precautions and maintenanceTemperature 0-40C 32-95F Humidity 20-80% RH Notational Descriptions Weee Column Setting up the monitorInstallation Package contents Setting up the monitor Basic and simple instruction on the control keys Main menu Sub menuResolution notification Remove the Base Image Optimization SmartImage Lite What is it?Why do I need it? How does it work?Why do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets On single input displays, this pane will not be visible Exit Close SmartControl Lite Task Tray Menu EnabledTask Tray Menu Disabled LED Technical SpecificationsTFT-LCD YESProduct without stand Power On mode typical 13.92W Energy ConsumptionWxHxD Box dimension WxHxD Environmental Mtbf30,000 hrs Rohs YES Epeat720x400 Automatic power saving feature Power ManagementAutomatic PowerSaving Regulatory Information Federal Communications Commission FCC Notice U.S. Only Reorient or relocate the receiving antennaCommission Federale de la Communication FCC DeclarationVaroitus Polish Center for Testing and Certification NoticePaikka/Ilmankierto Plassering/VentilasjonErgonomie Hinweis nur Deutschland Achtung Beim AufstellenPixels and Sub pixels Customer care and warrantyPhilips Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsDark subpixel Black Dot DefectsTotal bright dot defects of all types Adjacent dark subpixelsPacific Latin AmericaNorth America AsiaWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe IBA Fujitsu Services OUBelarus BulgariaPC Hand Hungary SlovakiaSlovenia LatviaTel 55 11 Email moacir.minozzo@aoc.com.br BrazilCompany See ASP-BRZ ArgentinaASC Surabaya ASC MedanASC Yogya ASC BaliCustomer care and warranty WHO is COVERED? What is COVERED? Where is Service AVAILABLE? What is EXCLUDED?Your warranty does not cover Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer No Picture Power LED not lit Troubleshooting & FAQsTroubleshooting Power on light is too strong and is disturbing Green, red, blue, dark, and white dots appears on the screenSmartControl Lite FAQs Run Windows Update and updated monitor and/or video driverIcm? Q4 How do I adjust the resolution? Q9 Can the Philips monitor be mounted on the wall? Q7 How should I clean the monitor surface?Color TemperatureThe 2 settings are 6500K, and 9300K Q10 Can I connect my monitor to any PC, workstation or Mac?Troubleshooting & FAQs