Philips 196E3L user manual Latin America, North America, Pacific, Asia, Africa, Middle East

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7. Customer care and warranty

7.2Customer Care & Warranty Customer Care & Warranty

PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE

WESTERN EUROPE

Austria / Belgium / Denmark / France / Germany / Greece / Finland / Ireland / Italy / Luxembourg / the Netherlands / Norway / Portugal / Sweden / Switzerland / Spain / United Kingdom / Poland

CENTRAL AND EASTERN EUROPE region Czech Republic / Hungary / Russia / Slovakia / Slovenia / Turkey/ Romania/ Bulgaria/ Ukraine/ Baltic’s/Belarus/ Croatia/ Estonia/ Latvia/ Lithuania/ Serbia & Montenegro

LATIN AMERICA

Argentina / Brasil

NORTH AMERICA

Canada / USA

PACIFIC

Australia / New Zealand

ASIA

China / Hong Kong / Macau/ India / Indonesia / Korea / Malaysia / Pakistan / Philippines / Singapore / Taiwan / Thailand / Vietnam

AFRICA

South Africa

MIDDLE EAST

United Arab Emirates/ Israel

Your Philips Warranty conditions for Western Europe per 1st of January 2011

Dear Customer,

Thank you for purchasing this Philips monitor.

All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact the Philips helpdesk directly to benefit from your Philips Warranty conditions.This service warranty entitles you to get a solution depending on the model you purchased when your monitor turns out to be faulty or defective.

What is covered?

The Philips West European Warranty applies within Andorra, Austria, Belgium, Cyprus, Denmark, France, Germany, Greece, Finland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, the Netherlands, Norway, Poland, Portugal, Sweden, Switzerland, Spain and the United Kingdom and only for monitors originally designed, manufactured, approved and/or authorized for usage within these countries.

Warranty coverage begins as from the day you buy your monitor and be serviced in case of defects provided for under the warranty coverage for a warranty period of 24 months for Philips C, E,T,V, and X models and for models B, P and S we give 36 months.Your original purchase document is your proof for the purchase day, so keep this carefully stored and available when a warranty service is requested.

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Contents 196E3L Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Notational Descriptions Weee Installation Package contents Setting up the monitorColumn Setting up the monitor Main menu Sub menu Basic and simple instruction on the control keysResolution notification Remove the Base How does it work? SmartImage Lite What is it?Why do I need it? Image OptimizationWhy do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets On single input displays, this pane will not be visible Task Tray Menu Disabled Task Tray Menu EnabledExit Close SmartControl Lite YES Technical SpecificationsTFT-LCD LEDWxHxD Box dimension WxHxD Power On mode typical 13.92W Energy ConsumptionProduct without stand Rohs YES Epeat Mtbf30,000 hrs Environmental720x400 Automatic PowerSaving Power ManagementAutomatic power saving feature Regulatory Information Reorient or relocate the receiving antenna Federal Communications Commission FCC Notice U.S. OnlyFCC Declaration Commission Federale de la CommunicationPlassering/Ventilasjon Polish Center for Testing and Certification NoticePaikka/Ilmankierto VaroitusAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandTypes of Pixel Defects Customer care and warrantyPhilips Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsAdjacent dark subpixels Black Dot DefectsTotal bright dot defects of all types Dark subpixelAsia Latin AmericaNorth America PacificWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe Bulgaria Fujitsu Services OUBelarus IBALatvia Hungary SlovakiaSlovenia PC HandArgentina BrazilCompany See ASP-BRZ Tel 55 11 Email moacir.minozzo@aoc.com.brASC Bali ASC MedanASC Yogya ASC SurabayaCustomer care and warranty WHO is COVERED? What is COVERED? Where can I GET More INFORMATION? What is EXCLUDED?Your warranty does not cover Where is Service AVAILABLE?To GET Warranty Service in Canada Your International Guarantee Dear Customer Troubleshooting Troubleshooting & FAQsNo Picture Power LED not lit Green, red, blue, dark, and white dots appears on the screen Power on light is too strong and is disturbingRun Windows Update and updated monitor and/or video driver SmartControl Lite FAQsIcm? Q4 How do I adjust the resolution? Q10 Can I connect my monitor to any PC, workstation or Mac? Q7 How should I clean the monitor surface?Color TemperatureThe 2 settings are 6500K, and 9300K Q9 Can the Philips monitor be mounted on the wall?Troubleshooting & FAQs
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