Philips 196E3L user manual WHO is COVERED? What is COVERED?

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7. Customer care and warranty

Africa

South Africa:

Company name: Sylvara Technologies Pty Ltd

Address: Ho Address Palm Springs Centre Christoffel Road Van Riebeeck Park Kempton Park, South Africa

Tel: 086 000 0888

Fax: +2711 391 1060

E-mail: monitorcare@philipssupport.co.za

Service hours: Mon.~ Fri. 08:00am~05:00pm Middle East

United Arab Emirates:

Company: AL SHAHD COMPUTER L.L.C

Address: P.O.BOX: 29024, DUBAI, UNITED ARAB EMIRATES

TEL: 00971 4 2276525

FAX: 00971 4 2276242

E-mail: shahd52@eim.ae

Service hours: Sat.~Thur. 9:00am~1:00pm & 4:00pm- 8:00pm

Israel:

Company: Eastronics LTD

Address: 13 Rozanis St. P.O.B. 39300,Tel Aviv 61392 Israel

Tel: 1-800-567000 call free in Israel; (972-50- 8353722 after service hours until 20:00) Fax: 972-3-6458759

E-mail: eastronics@eastronics.co.il

Service hours: Sun.~Thurs. 08:00 - 18:00

Your Philips F1rst Choice Warranty(USA)

Thank you for purchasing this Philips monitor.

All Philips monitors are designed and manufactured to high standards and deliver high- quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty.This three-year service warranty entitles you to a swap model on-site within 48 hours of your call being received within the first year of purchase. If you have any problems with your monitor within the second or third year of purchase, we will repair it after it has been sent to the service provider at your expense and returned to you within five working days, free of charge.

LIMITED WARRANTY (Computer Monitor) Please contact us via Website: http://www.philips. com or http://www.usa.philips.com to access the Warranty Registration Card.

Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange*

*Product will be exchanged with a new or renewed to original specifications unit within two business days for the first year.This product must be shipped in at your expense for service during years two and three.

WHO IS COVERED?

You must have proof of purchase to receive warranty service. A sales receipt or other document showing that you purchased the product is considered proof of purchase. Attach it to this owner's manual and keep both nearby.

WHAT IS COVERED?

Warranty coverage begins the day you buy your product. For three years thereafter, all parts will be repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the replacement or repair of all parts, and for all labor charges.

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Contents 196E3L Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Notational Descriptions Weee Installation Package contents Setting up the monitorColumn Setting up the monitor Basic and simple instruction on the control keys Main menu Sub menuResolution notification Remove the Base SmartImage Lite What is it? Why do I need it?Image Optimization How does it work?Why do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets On single input displays, this pane will not be visible Task Tray Menu Disabled Task Tray Menu EnabledExit Close SmartControl Lite Technical Specifications TFT-LCDLED YESWxHxD Box dimension WxHxD Power On mode typical 13.92W Energy ConsumptionProduct without stand Mtbf 30,000 hrsEnvironmental Rohs YES Epeat720x400 Automatic PowerSaving Power ManagementAutomatic power saving feature Regulatory Information Federal Communications Commission FCC Notice U.S. Only Reorient or relocate the receiving antennaCommission Federale de la Communication FCC DeclarationPolish Center for Testing and Certification Notice Paikka/IlmankiertoVaroitus Plassering/VentilasjonErgonomie Hinweis nur Deutschland Achtung Beim AufstellenCustomer care and warranty Philips Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsBlack Dot Defects Total bright dot defects of all typesDark subpixel Adjacent dark subpixelsLatin America North AmericaPacific AsiaWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe Fujitsu Services OU BelarusIBA BulgariaHungary Slovakia SloveniaPC Hand Latvia Brazil Company See ASP-BRZ Tel 55 11 Email moacir.minozzo@aoc.com.br ArgentinaASC Medan ASC YogyaASC Surabaya ASC BaliCustomer care and warranty WHO is COVERED? What is COVERED? What is EXCLUDED? Your warranty does not coverWhere is Service AVAILABLE? Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer Troubleshooting Troubleshooting & FAQsNo Picture Power LED not lit Power on light is too strong and is disturbing Green, red, blue, dark, and white dots appears on the screenSmartControl Lite FAQs Run Windows Update and updated monitor and/or video driverIcm? Q4 How do I adjust the resolution? Q7 How should I clean the monitor surface? Color TemperatureThe 2 settings are 6500K, and 9300KQ9 Can the Philips monitor be mounted on the wall? Q10 Can I connect my monitor to any PC, workstation or Mac?Troubleshooting & FAQs