Philips 196E3L Brazil, Company See ASP-BRZ, Tel 55 11 Email moacir.minozzo@aoc.com.br, Argentina

Page 37

7. Customer care and warranty

In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting your dealer. If you have questions which your dealer cannot answer or any related question please contact the Philips Consumer Information Centers or via:

Website: http://www.philips.com

Latin America

TO GET WARRANTY SERVICE IN ARGENTINA and BRAZIL.

Please contact Philips at: Brazil :

Consumer care number : 0800-7254101

E-mail address : CIC.monitores@Philips.com Monday to Friday:

8:00am - 8:00pm

Argentina :

Consumer care number : 0800 3330 856

E-mail address : CIC.monitores@Philips.com Monday to Friday:

8:00am - 8:00pm

BRAZIL

Company : See ASP-BRZ

Address : Rod. Anhanguera, Km 49 Pista Sul -

Bairro:Terra Nova - Jundiaí/SP CEP 13210-877 – Brasil

Tel: 55 11 4531-8438

Email: moacir.minozzo@aoc.com.br

ARGENTINA

Company : See ASP-ARG

Address : Azopardo 1480 (C1107ADZ) Cdad. de Buenos Aires Tel: 54 11 4103-4113

Email: hlew@megatech.la

Pacific:Three Years Free Labor / Three Years Free Service on Parts

Australia:

Company: AGOS NETWORK PTY LTD

Address: 4/5 Dursley Road,Yenorra, NSW 2161, Australia

Tel: 1300 360 386

Fax: +61-2-80808147

Email: philips@agos.com.au

Service hours: Mon.~Fri. 8:00am-7:30pm

New Zealand:

Company:Visual Group Ltd.

Address: 28 Walls Rd Penrose Auckland

Phone: 0800 657447

Fax: 09 5809607

E-mail: vai.ravindran@visualgroup.co.nz

Service Hours: Mon.~Fri. 8:30am~5:30pm

Asia (except for Korea) :Three Years Free Labor / Three Years Free Service on Parts

Hong Kong:

Company: Smart Pixels Technology Ltd.

Address: 9/F Wilson Logistics Center 24-28 Kung Kip Street Kwai Chung, N.T., Hong Kong.

Tel: +852 2619 9639

Fax: +852 2148 3123

E-mail: service@smartpixels.com.hk

Service hours: Mon.To Fri.: 9:00am–6:00pm, Sat.: 9:00am–1:00pm

Macau:

Company: Smart Pixels Technology Ltd.

Address: RUA DO PE. ANT ROLIZ NO.2H R/C +

SL(A) HONG FOK KOK, MACAU

H

Tel: (853)-0800-987

Fax: (853)-2855-2228

E-mail: service@smartpixels.com.hk

Service hours: Mon.To Fri.: 9:00am–6:00pm, Sat.: 9:00am–1:00pm

35

Image 37

Contents 196E3L Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Notational Descriptions Weee Installation Package contents Setting up the monitorColumn Setting up the monitor Main menu Sub menu Basic and simple instruction on the control keysResolution notification Remove the Base Why do I need it? SmartImage Lite What is it?Image Optimization How does it work?Why do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets On single input displays, this pane will not be visible Task Tray Menu Disabled Task Tray Menu EnabledExit Close SmartControl Lite TFT-LCD Technical SpecificationsLED YESWxHxD Box dimension WxHxD Power On mode typical 13.92W Energy ConsumptionProduct without stand 30,000 hrs MtbfEnvironmental Rohs YES Epeat720x400 Automatic PowerSaving Power ManagementAutomatic power saving feature Regulatory Information Reorient or relocate the receiving antenna Federal Communications Commission FCC Notice U.S. OnlyFCC Declaration Commission Federale de la CommunicationPaikka/Ilmankierto Polish Center for Testing and Certification NoticeVaroitus Plassering/VentilasjonAchtung Beim Aufstellen Ergonomie Hinweis nur DeutschlandPhilips Flat Panel Monitors Pixel Defect Policy Customer care and warrantyPixels and Sub pixels Types of Pixel DefectsTotal bright dot defects of all types Black Dot DefectsDark subpixel Adjacent dark subpixelsNorth America Latin AmericaPacific AsiaWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe Belarus Fujitsu Services OUIBA BulgariaSlovenia Hungary SlovakiaPC Hand LatviaCompany See ASP-BRZ BrazilTel 55 11 Email moacir.minozzo@aoc.com.br ArgentinaASC Yogya ASC MedanASC Surabaya ASC BaliCustomer care and warranty WHO is COVERED? What is COVERED? Your warranty does not cover What is EXCLUDED?Where is Service AVAILABLE? Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer Troubleshooting Troubleshooting & FAQsNo Picture Power LED not lit Green, red, blue, dark, and white dots appears on the screen Power on light is too strong and is disturbingRun Windows Update and updated monitor and/or video driver SmartControl Lite FAQsIcm? Q4 How do I adjust the resolution? Color TemperatureThe 2 settings are 6500K, and 9300K Q7 How should I clean the monitor surface?Q9 Can the Philips monitor be mounted on the wall? Q10 Can I connect my monitor to any PC, workstation or Mac?Troubleshooting & FAQs