Philips 196E3L user manual To GET Warranty Service in Canada

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7. Customer care and warranty

TO GET WARRANTY SERVICE IN CANADA...

Please contact Philips at: (800) 479-6696

Four years free parts and Four years free labor will be provided at Philips Canada depot or any one of its authorized service centers.

(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose. Philips is not liable under any circumstances for any direct, indirect, special, incidental or consequential damages, howsoever incurred, even if notified of the possibility of such damages.)

REMEMBER... Please record the model and serial numbers found on the product below.

MODEL # ______________________________

SERIAL # _______________________________

This warranty gives you specific legal rights.You may have other rights which vary from state/ province to state/province.

Before contacting Philips, please prepare the following details so we can solve your problem quickly.

Philips type number

Philips serial number

Purchase date (copy of purchase may be required)

PC environment Processor:

oCPU and Graphic card name and driver version

oOperating system

oApplication being used

Other cards installed

Having the following information available will also help speed up the process:

Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.

The full address to which the swap model should be delivered.

Just a phone call away

Philips’ customer help desks are located worldwide.Within the Canada you can contact Philips customer care Monday-Friday from 9:00 AM-6:00 PM Eastern Time (ET).

For more information on this and more great Philips products visit our website at:

Website: http://www.philips.com

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Contents 196E3L Table of Contents Safety precautions and maintenance Temperature 0-40C 32-95F Humidity 20-80% RHOperation Notational Descriptions Weee Setting up the monitor Installation Package contentsColumn Setting up the monitor Basic and simple instruction on the control keys Main menu Sub menuResolution notification Remove the Base Image Optimization SmartImage Lite What is it?Why do I need it? How does it work?Why do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets On single input displays, this pane will not be visible Task Tray Menu Enabled Task Tray Menu DisabledExit Close SmartControl Lite LED Technical SpecificationsTFT-LCD YESPower On mode typical 13.92W Energy Consumption WxHxD Box dimension WxHxDProduct without stand Environmental Mtbf30,000 hrs Rohs YES Epeat720x400 Power Management Automatic PowerSavingAutomatic power saving feature Regulatory Information Federal Communications Commission FCC Notice U.S. Only Reorient or relocate the receiving antennaCommission Federale de la Communication FCC DeclarationVaroitus Polish Center for Testing and Certification NoticePaikka/Ilmankierto Plassering/VentilasjonErgonomie Hinweis nur Deutschland Achtung Beim AufstellenPixels and Sub pixels Customer care and warrantyPhilips Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsDark subpixel Black Dot DefectsTotal bright dot defects of all types Adjacent dark subpixelsPacific Latin AmericaNorth America AsiaWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe IBA Fujitsu Services OUBelarus BulgariaPC Hand Hungary SlovakiaSlovenia LatviaTel 55 11 Email moacir.minozzo@aoc.com.br BrazilCompany See ASP-BRZ ArgentinaASC Surabaya ASC MedanASC Yogya ASC BaliCustomer care and warranty WHO is COVERED? What is COVERED? Where is Service AVAILABLE? What is EXCLUDED?Your warranty does not cover Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer Troubleshooting & FAQs TroubleshootingNo Picture Power LED not lit Power on light is too strong and is disturbing Green, red, blue, dark, and white dots appears on the screenSmartControl Lite FAQs Run Windows Update and updated monitor and/or video driverIcm? Q4 How do I adjust the resolution? Q9 Can the Philips monitor be mounted on the wall? Q7 How should I clean the monitor surface?Color TemperatureThe 2 settings are 6500K, and 9300K Q10 Can I connect my monitor to any PC, workstation or Mac?Troubleshooting & FAQs