Philips 196E3L user manual Your Guarantee in Central and Eastern Europe

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7. Customer care and warranty

Your Guarantee in Central and Eastern Europe

Dear Customer,

Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver high- quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact the Philips helpdesk directly to benefit from your Philips Warranty conditions.This service warranty entitles you to get a solution depending on the model you purchased when your monitor turns out to be faulty or defective.

What is covered?

This Philips Guarantee in Central and Eastern Europe applies within Czech Republic, Hungary, Russia, Slovakia, Slovenia, Turkey, Romania, Bulgaria, Ukraine, Baltic states, Serbia & Montenegro and Croatia and only for monitors originally designed, manufactured, approved and/or authorized for usage within these countries.

Warranty coverage begins as from the day you buy your monitor and be serviced in case of defects provided for under the warranty coverage, for a warranty period of 24 months for Philips C, E,T,V, and X models and for models B, P and S we give 36 months.Your original purchase document is your proof for the purchase day, so keep this carefully stored and available when a warranty service is requested.

Depending on your region you can deliver your monitor to the address of our Certified Service Center or your monitor will be picked-up at your address. After the monitor is repaired you can pick him up or it will be returned back to your address within 10 working days started when the defect units arrived in our service center.

If no Repair can be fulfilled within 10 working days after the unit is picked up then a replacement monitor of at least an equivalent monitor will be given to you.

The replacement monitor remains yours and Philips keeps the defective/original monitor. For the replacement monitor the warranty period remains equal to that of your original monitor.

What is excluded?

The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name and model and production number of the product.

The Philips guarantee may not apply if:

The documents have been altered in any way or made illegible;

The model or production number on the product has been altered, deleted, removed or made illegible;

Repairs or product modifications and alterations have been executed by unauthorized service organizations or persons;

Damage is caused by accidents including but not limited to lightning, water or fire, misuse or neglect.

Reception problems caused by signal conditions or cable or antenna systems outside the unit;

Defects caused by abuse or misuse of the monitor;

Product requires modification or adaptation to enable it to comply with local or national technical standards, which apply in countries for which the product was not originally designed, manufactured, approved and/or authorized.Therefore always check whether a product can be used in a specific country.

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Contents 196E3L Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Notational Descriptions Weee Installation Package contents Setting up the monitorColumn Setting up the monitor Basic and simple instruction on the control keys Main menu Sub menuResolution notification Remove the Base Image Optimization SmartImage Lite What is it?Why do I need it? How does it work?Why do I need it? Philips SmartControl Lite Start with Standard pane Adjust menu Color menu Next goes to the succeeding target 6-targets On single input displays, this pane will not be visible Task Tray Menu Disabled Task Tray Menu EnabledExit Close SmartControl Lite LED Technical SpecificationsTFT-LCD YESWxHxD Box dimension WxHxD Power On mode typical 13.92W Energy ConsumptionProduct without stand Environmental Mtbf30,000 hrs Rohs YES Epeat720x400 Automatic PowerSaving Power ManagementAutomatic power saving feature Regulatory Information Federal Communications Commission FCC Notice U.S. Only Reorient or relocate the receiving antennaCommission Federale de la Communication FCC DeclarationVaroitus Polish Center for Testing and Certification NoticePaikka/Ilmankierto Plassering/VentilasjonErgonomie Hinweis nur Deutschland Achtung Beim AufstellenPixels and Sub pixels Customer care and warrantyPhilips Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsDark subpixel Black Dot DefectsTotal bright dot defects of all types Adjacent dark subpixelsPacific Latin AmericaNorth America AsiaWhat is excluded? €0,09 Your Guarantee in Central and Eastern Europe IBA Fujitsu Services OUBelarus BulgariaPC Hand Hungary SlovakiaSlovenia LatviaTel 55 11 Email moacir.minozzo@aoc.com.br BrazilCompany See ASP-BRZ ArgentinaASC Surabaya ASC MedanASC Yogya ASC BaliCustomer care and warranty WHO is COVERED? What is COVERED? Where is Service AVAILABLE? What is EXCLUDED?Your warranty does not cover Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer Troubleshooting Troubleshooting & FAQsNo Picture Power LED not lit Power on light is too strong and is disturbing Green, red, blue, dark, and white dots appears on the screenSmartControl Lite FAQs Run Windows Update and updated monitor and/or video driverIcm? Q4 How do I adjust the resolution? Q9 Can the Philips monitor be mounted on the wall? Q7 How should I clean the monitor surface?Color TemperatureThe 2 settings are 6500K, and 9300K Q10 Can I connect my monitor to any PC, workstation or Mac?Troubleshooting & FAQs