Black Box LB1351A, LB1350A manual Troubleshooting, Probable Cause

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Black Box®LB1350A/LB1351A

Troubleshooting

Symptom	Probable Cause	Remedy

Ready LED doesn’t	Device is not	Check the power cable connection
turn on	powered up	inside the box.

Configuration menu	Problem with serial	Check the serial cable and the
isn’t readable or	cable or terminal	settings of the terminal.
doesn’t appear at all
No SNMP response	Wrong IP address	Check the IP address on the
from the manager	settings	configuration menu. Try to use the
		“ping” command. If there is no ping
		answer try to check the Ethernet
		cable (you can check the Link
		LED).
No traps	Trap destination IP	Check for the manager’s IP
	address not	address in the trap destination on
	configured properly	the configuration menu.
Device doesn’t	MIB file not installed	Make sure you have copied the
appear in the MIB	properly	MIB file to the proper location in
browser		the manager station; make sure
		the MIBs are compiled with the
		new file.

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Contents User and Installation Guide FCC Statement Instrucciones DE Seguridad Table of contents Overview Black BoxLB1350A/LB1351A Contents of the Shipping Container LB1350A-SC Product General DescriptionGeneral Description Black BoxLB1350A/LB1351A Comments Parts IdentificationPower Connection InstallationTwisted Pair Cable Connection Fiber Optic ConnectionFunction Up Position Down Comments Configuration SwitchesAdvanced Features Port Priority Schemes Troubleshooting Down Specifications Preface Setting Up Management ParametersManagement parameters setup screen Console parameters Network parametersSnmp parameters Network Connection Configuring the Management StationManaging the Black Box LB1351A Main menu Managing with a TerminalBasic status Device’s advanced status consists Advanced statusDevice control Device control menuBasic port control Port control menusTP port 1 basic control Advanced port controlAdvanced device control Basic device controlBroadcast protection Management control menuManaging with Snmp Basic device configurationSystem info Advanced device configuration Advanced device configurationUser priority configuration Basic port configurationSnmp traps Advanced port configurationTraps listed in bottom of screen Probable Cause TroubleshootingEuropean Union Declaration of Conformity