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| Solving Printing Problems |
Table 6.1 Printer Operation Problems |
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Problem | Possible Cause | Remedy |
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The printer does not | Your printer is not selected as the | Select DocuPrint P1202 PCL 6, P1202 PCL 5e, |
print. | default printer. | or P1202 PS as your default printer. See the |
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| section “Selecting Your Printer” (page |
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| The top cover may be open. | Make sure that all covers are closed securely. |
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| The printer cable is not | Check all connections. |
| connected properly. |
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| The printer cable is defective. | Swap the cable with one known to work. If |
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| printing is now possible, replace the bad cable. |
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| The port setting is incorrect. | Check the Windows printer settings to make |
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| sure that the print job is being sent to the |
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| correct port (for example, LPT1) |
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| The laser print cartridge is not | Remove and reinsert the laser print cartridge. |
| installed properly. |
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| A paper jam has occurred. | Clear the paper jam. |
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| The printer may be configured | Check the application to make sure that all print |
| incorrectly. | settings are correct. |
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| The printer driver may be | Uninstall the printer driver, then reinstall the |
| incorrectly installed. | printer driver. Try printing a configuration sheet. |
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| Table 6.1 Page 1 of 4 |
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Chapter 6: Troubleshooting |