Xerox P1202 manual Problem Possible Cause Remedy

Solving Printing Problems

Table 6.1 Printer Operation Problems

Problem

Possible Cause

Remedy

The printer does not

Your printer is not selected as the

Select DocuPrint P1202 PCL 6, P1202 PCL 5e,

print.

default printer.

or P1202 PS as your default printer. See the

section “Selecting Your Printer” (page 4-3)

The top cover may be open.

Make sure that all covers are closed securely.

The printer cable is not

Check all connections.

connected properly.

The printer cable is defective.

Swap the cable with one known to work. If

printing is now possible, replace the bad cable.

The port setting is incorrect.

Check the Windows printer settings to make

sure that the print job is being sent to the

correct port (for example, LPT1)

The laser print cartridge is not

Remove and reinsert the laser print cartridge.

installed properly.

A paper jam has occurred.

Clear the paper jam.

The printer may be configured

Check the application to make sure that all print

incorrectly.

settings are correct.

The printer driver may be

Uninstall the printer driver, then reinstall the

incorrectly installed.

printer driver. Try printing a configuration sheet.

Table 6.1 Page 1 of 4

Chapter 6: Troubleshooting

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