Xerox 701P47393 manual User Guide

Page 1

Xerox FreeFlow Print Server

PrInteract Remote Services

Versions 60.xx

User Guide

701P47393

September 2007

Image 1

Contents User Guide Page Table of contents How are software updates delivered? Benefits of Remote Services What is PrInteract Remote Services?What is PrInteract Remote Services? Remote Services network configuration How do I start using Remote Services?Open the Remote Services Home Setup Network Settings Click Apply New SettingsLaunching the Remote Services application User accessHome page navigation Click Contact Information to view Click Software Updates toSupport Requests Select Home Setup Enable or disable application featuresHow can I customize application preferences? To specify settings for captured files Customize settings for data capture and transferSelect Home Problem Reporting Settings To specify options for transferring data filesTo specify FTP Settings Select Home Setup Network Settings Modify proxy server settingsClick Home Support Access. a support dialog box opens Accept a Xerox request to enable desktop sharingHow do I request Xerox support? How do I request Xerox support? Email ContactHow does Xerox ensure quality support? Remote Monitoring RM Update AttributesData Capture & Transfer Execute ScriptDownload and Execute Script Software UpdatesHow does Xerox ensure quality support? Capture How are problems identified and reported?Machine Job Remote Monitoring To capture machine and/or job dataTo transfer machine and/or job data to Xerox TransferTo capture and transfer data to Xerox in a single step Capture & TransferMachine Job Machine & Job Click the Start Capture & Transfer buttonSelect Home Problem Reporting File Cleanup File CleanupFiles Ready for Transfer How are problems identified and reported? MeterAssistant Can I automatically submit meter readings?Can I automatically submit meter readings? Is an activity history available? Remote Services Installation-software updates installedInformation provided on History Is an activity history available? Types of software updates How are software updates delivered?How are software updates delivered?